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Known Instability Issues - 2/1

SaygoSaygo
Reactions: 825
Posts: 22
Administrator, Nexon
edited February 1 in Vault
Hi Maplers,

We are aware that some players are currently experiencing server instability and disconnection issues.

These issues include players not being able to select a world in the world selection screen, runtime errors, and "ID is already logged in" errors.

We are currently looking into these issues and will provide updates as soon as we have them.

We apologize for any inconvenience this is causing. Thanks for your patience.

-The MapleStory Team
TheKilzchiminatorDoctorFrostNeospector

Comments

  • TheKilzTheKilz
    Reactions: 865
    Posts: 50
    Member
    edited February 1
    Finally LOL <3 I'm upset I didn't get to play today, but it's all ok its going to be worth the wait.
  • ryushureiryushurei
    Reactions: 450
    Posts: 7
    Member
    edited February 1
    Hello there. Just a while ago, I have been worrying regarding my problem where I was stuck in the Servers Selection. When I clicked the server I would like to log into, nothing shows up. However it is reassuring to hear the MapleStory Team response to the situation immediately. I would patiently wait for the good news towards this issue.

    Warmest Regards,
    Ryu Shurei
  • alumpyrockalumpyrock
    Reactions: 435
    Posts: 8
    Member, Private Tester
    edited February 1
    Thank you for addressing the issue with the world select, I was kind of bummed I couldn't play much tonight but at least it is being looked into that is good
    TheKilz
  • TheKilzTheKilz
    Reactions: 865
    Posts: 50
    Member
    edited February 1
    alumpyrock wrote: »
    Thank you for addressing the issue with the world select, I was kind of bummed I couldn't play much tonight but at least it is being looked into that is good

    Agreed!
    DoctorFrost
  • KazeyomaKazeyoma
    Reactions: 565
    Posts: 78
    Member
    edited February 1
    at least u guys addressed it, please fix asap
    TheKilz
  • myyybaadmyyybaad
    Reactions: 925
    Posts: 34
    Member
    edited February 1
    What about fixing the "Trainer's Command" quest that gives you the skill to equip multiple pets. There are quite a few people who are experiencing this glitch. People are wasting NX to buy a "pet snack" not knowing it might not work for them. Why don't you guys announce that?
  • VaazaVaaza
    Reactions: 425
    Posts: 9
    Member
    edited February 1
    myyybaad wrote: »
    What about fixing the "Trainer's Command" quest that gives you the skill to equip multiple pets. There are quite a few people who are experiencing this glitch. People are wasting NX to buy a "pet snack" not knowing it might not work for them. Why don't you guys announce that?


    Good one. Let's try to login first and worry about that afterwards

    DoctorFrost
  • TheKilzTheKilz
    Reactions: 865
    Posts: 50
    Member
    edited February 1
    Vaaza wrote: »
    myyybaad wrote: »
    What about fixing the "Trainer's Command" quest that gives you the skill to equip multiple pets. There are quite a few people who are experiencing this glitch. People are wasting NX to buy a "pet snack" not knowing it might not work for them. Why don't you guys announce that?

    Good one. Let's try to login first and worry about that afterwards
    seriously though LOL

  • MaquenjayMaquenjay
    Reactions: 410
    Post: 1
    Member
    edited February 1
    what are with these super positive responses? like????
    PissedOff
  • TheKilzTheKilz
    Reactions: 865
    Posts: 50
    Member
    edited February 1
    Maquenjay wrote: »
    what are with these super positive responses? like????

    The point is they are finally working on it. No need to be negative :)
  • HASUEHASHASUEHAS
    Reactions: 740
    Posts: 18
    Member
    edited February 1
    TheKilz wrote: »
    Maquenjay wrote: »
    what are with these super positive responses? like????

    The point is they are finally working on it. No need to be negative :)

    Yea because we are supposed to be grateful that a company who has been running this game for 10 years decided to recognize that an issue exists that doesn't let players log into the game? You sure know how to keep your expectations low

    TheKilz
  • ArlongArlong
    Reactions: 3,620
    Posts: 291
    Member
    edited February 1
    I dunno about you guys but I've had lag issues ever since October. Occasionally I login once a week to check and there's still lag.
  • choozchooz
    Reactions: 805
    Posts: 94
    Member, Private Tester
    edited February 1
    so it's broken, the game is barely playable for small moments at a time, and the times when everything is broken are the times you might get a mini rollback for all your actions if you don't stay logged in. fun.
  • TheKilzTheKilz
    Reactions: 865
    Posts: 50
    Member
    edited February 1
    Arlong wrote: »
    I dunno about you guys but I've had lag issues ever since October. Occasionally I login once a week to check and there's still lag.

    This is true, but this could be due to your server connection.
  • CobainCobain
    Reactions: 780
    Posts: 37
    Member
    edited February 1
    The events are great and all but they are pointless if we can't participate due to instability. My idea, stop doing events for a short while, fix ALL the issues with the game as is. Once the game is stable again, then possibly start doing events again. Just a thought.
    TheKilzTimDuLogic
  • TheKilzTheKilz
    Reactions: 865
    Posts: 50
    Member
    edited February 1
    Cobain wrote: »
    The events are great and all but they are pointless if we can't participate due to instability. My idea, stop doing events for a short while, fix ALL the issues with the game as is. Once the game is stable again, then possibly start doing events again. Just a thought.

    Its a lose, lose situation for them because if they don't keep the player base entertained they will lose players. Believe me, they are trying their best. It just takes some time to work fix some issues.
  • OthidistOthidist
    Reactions: 685
    Posts: 34
    Member
    edited February 1
    Our glorious leaders must surely be working ferociously to vanquish the vile glitches that plague our wonderful addiction.
    TheKilz
  • ArlongArlong
    Reactions: 3,620
    Posts: 291
    Member
    edited February 1
    I dunno my internet hasn't changed recently. Considering most if not everyone cannot go into event hall I think it's safe to say I'm not the only one experiencing even moderate lag. I refuse to play under subpar conditions.
  • JinTheHeroJinTheHero
    Reactions: 430
    Posts: 15
    Member
    edited February 2
    Can we please get an update on when they'll fix the run time error? Why don't we have a server maintainence? I'm surprised we still haven't had one since this patch that pretty much messed everything up. The run time error doesn't even let you play, so it's not fair that other people get to play. x_x
  • AKradianAKradian
    Reactions: 25,355
    Posts: 3,635
    Member, Private Tester
    edited February 2
    JinTheHero wrote: »
    Can we please get an update on when they'll fix the run time error? Why don't we have a server maintainence? I'm surprised we still haven't had one since this patch that pretty much messed everything up. The run time error doesn't even let you play, so it's not fair that other people get to play. x_x

    To fix the Runtime Error, install DirectX:
    http://www.microsoft.com/en-us/download/details.aspx?id=35
    JinTheHero