[New Users] Please note that all new users need to be approved before posting. This process can take up to 24 hours. Thank you for your patience.
Check out the v.249 - Minar Picnic Patch Notes here!
If this is your first visit, be sure to check out the Forums Code of Conduct: https://forums.maplestory.nexon.net/discussion/29556/code-of-conducts

Maple won't load after clicking PLAY on launcher

xxMikadoxxMikado
Reactions: 200
Posts: 4
Member
edited October 2016 in Tech Support
Hello! my ingame name is xxMikado and I played MapleStory for 1 day and it worked perfectly fine, the next day when I click PLAY the nexon launcher closes and MapleStory never opens, I have Windows 10 can you guys please help me?

Comments

  • ChessMazeChessMaze
    Reactions: 100
    Post: 1
    Member
    edited October 2016
    Having the same problem, Did you find the solution ?
  • Sweetheart123Sweetheart123
    Reactions: 1,285
    Posts: 204
    Member
    edited October 2016
    turn off your firewall and antivirus
    i kno it sucks but to play you often you need to add to maple to your whitelist or disable antivirus altogether
  • xxMikadoxxMikado
    Reactions: 200
    Posts: 4
    Member
    edited October 2016
    I already turned off my firewall but it's still the same... When I click play the launcher closes but it says I'm ingame but maple doesn't load, 2 minutes later the play button on the launcher appears again but I'm not in-game
  • Sweetheart123Sweetheart123
    Reactions: 1,285
    Posts: 204
    Member
    edited October 2016
    sound to me like its ur antivirus then
    try turning it off
    i know it sucks to be unsecure while playing but if its what you gotta do to play right?
    if you dont wanna try that try running the launcher as admin
  • xxMikadoxxMikado
    Reactions: 200
    Posts: 4
    Member
    edited October 2016
    alright ill try that
  • xxMikadoxxMikado
    Reactions: 200
    Posts: 4
    Member
    edited October 2016
    I turned off my firewall and my antivirus, runned the launcher as admin but the problem is still the same..
  • Sweetheart123Sweetheart123
    Reactions: 1,285
    Posts: 204
    Member
    edited October 2016
    does it end with any errors?
    like you have been disconnected from the server or anything?
    if not try
    http://forums.maplestory.nexon.net/discussion/49/troubleshooting-using-msconfig#latest
    if that dont work just reinstall personally i would of just reinstalled LOL
  • AustrayliaAustraylia
    Reactions: 300
    Post: 1
    Member
    edited May 2017
    hey did you find the solution by any chance, im having the same problem but ive re-installed the game twice
  • DarkPassengerDarkPassenger
    Reactions: 8,980
    Posts: 2,669
    Member
    edited May 2017
    It happens to me, but when i press play again after and the other pop up about allowing access to the game, it works. just keep pressing play, itlll work.
  • ExcellDemonExcellDemon
    Reactions: 200
    Posts: 2
    Member
    edited August 2017
    This **** ain't working who ever the **** genius who created this stupid nexon launcher should get fired been a lot people with problems and still can a solution
  • CrudeArtistCrudeArtist
    Post: 1
    Member
    For anyone with this problem in the future, I fixed it by going to settings in the Nexon launcher, game configure and then repair installation. It took only a minute or so for it to install a small amount, then it started working.

    Before I figured it out, I tried to do this after already clicking play, it won’t work this way, it will show a message about already downloading. You need to end both maplestory and the launcher in task management and open the launcher again so that the button is back to being orange.

    I hope this works for everyone else having this issue, although it’s too late for this guy lol.
  • SKknightSKknight
    Reactions: 210
    Posts: 2
    Member
    ^^ I tried to do what you said but I could not get on to maplestory
    TheBestJess