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Nexon Launcher force to download&reinstall

JulyJuly
Reactions: 2,650
Posts: 346
Member
edited March 15 in Bug Reporting
Bug type:
Nexon Launcher not working ok

Brief bug summary:
Nexon Launcher force me to download the game all over again.

More details:
Today my game crashed and caused my laptop to restart. After i opened Nexon Launcher it said "Download" instead of "Play".. while game already installed and it not my first time using Nexon Launcher... now i need to wait and download 9.90GB.. wtf? that's ridiculous!

Steps to reproduce:

I don't know.. try to close game in abnormal situation..

Date and time of the incident:

Today, 3/15/2017

Comments

  • NeospectorNeospector
    Reactions: 5,340
    Posts: 931
    Volunteer Forum Moderator
    edited March 15
    Exit out of the launcher completely (find the icon in your task bar, right click, and select "exit"). If you want to play it safe you can also try a full shutdown/restart afterwards. Then, open the launcher's game files (default: C:\Nexon\Library\maplestory), and delete the contents of the patchdata folder (not the folder itself). Open the launcher again and select "Repair installation".
  • JulyJuly
    Reactions: 2,650
    Posts: 346
    Member
    edited March 15
    Neospector wrote: »
    Exit out of the launcher completely (find the icon in your task bar, right click, and select "exit"). If you want to play it safe you can also try a full shutdown/restart afterwards. Then, open the launcher's game files (default: C:\Nexon\Library\maplestory), and delete the contents of the patchdata folder (not the folder itself). Open the launcher again and select "Repair installation".

    Hey, thanks for the reply. I did every step you said, when i clicked "Repair installation" it did "verifying..." for 3-5 seconds and than start again to download 9.90GB..

  • Spongew0wSpongew0w
    Reactions: 100
    Posts: 2
    Member
    edited March 15
    its happening to me too... please help
  • JulyJuly
    Reactions: 2,650
    Posts: 346
    Member
    edited March 15
    It's done downloading and installing, and now i have maplestory installed twice in my computer.. one installed here:
    C:\Nexon\MapleStory
    and one installed here:
    C:\Nexon\Library\maplestory\appdata

    what should i keep?

    My Nexon folder size:
    37.7 GB (40,501,551,180 bytes)
  • NeospectorNeospector
    Reactions: 5,340
    Posts: 931
    Volunteer Forum Moderator
    edited March 15
    July wrote: »
    It's done downloading and installing, and now i have maplestory installed twice in my computer.. one installed here:
    C:\Nexon\MapleStory
    and one installed here:
    C:\Nexon\Library\maplestory\appdata

    what should i keep?

    My Nexon folder size:
    37.7 GB (40,501,551,180 bytes)

    That sounds like you had Maplestory already installed before the launcher and the launcher just wasn't detecting it. You should keep the C:\Nexon\Library one; that's the default path for any Nexon game installed via their launcher and that path is more centralized if you ever install any other Nexon games. You could keep the earlier one and fiddle with the installation path in the launcher settings, though.
  • PleinairPleinair
    Reactions: 515
    Posts: 17
    Member
    edited April 20
    This bug keeps happening still to me too every time the game or my computer crushes, the launcher requires me to install the game anew and doesn't detect the old installation on which it worked before just fine.
  • ZèphyrZèphyr
    Reactions: 100
    Posts: 3
    Member
    edited July 12
    I've got the fix.

    Steps.

    1. find your installation folder.
    2. when you find that click your settings (in the Nexon Launcher) and click "Game Install / update"
    3. Once there click "Change folder"
    4. After you clicked that change the location to "Nexon", if installed before it should have a folder called "maplestory" in the nexon folder.
    5. Now when you go back to the launcher and click download there should be a pop up which makes you select the download location. If this says "[Drive]/Nexon/maplestory" you should be good.
    6. when started the download it should automatically find your installation, verify it and you'll be able to play within 5 seconds.