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[SOLUTION] Nexon Launcher Runtime Error

Reactions: 15,935
Posts: 384
Administrator, Nexon
edited March 2017 in Tech Support
Ahoy, Maplers!

Many players have reported that they're receiving runtime error messages when using the Nexon Launcher.
As stated in the title of this thread, we have a working solution for the runtime error.

Please visit this link and follow the instructions to resolve the issue:

If you're experiencing issues that aren't related to the run time error, but is with the Nexon Launcher, please submit a ticket:

Thank you,



  • kayabajikokayabajiko
    Reactions: 100
    Post: 1
    edited April 2017
    hola mucho gusto yo e tenido problemas para iniciar me sale error. api-ms-win-crt-runtime-l1-1-0.dll ... no se como solucionarlo C++ 2015 y c++ 2017 me da un error. de compatibilidad.

    System Information
    Time of this report: 4/6/2017, 11:58:05
    Machine name: KAIN-PC
    Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.150318-1623)
    Language: Spanish (Regional Setting: Spanish)
    System Manufacturer: Sony Corporation
    System Model: VPCSB45FL
    BIOS: InsydeH2O Version HuronRiver.
    Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
    Memory: 4096MB RAM
    Available OS Memory: 4012MB RAM
    Page File: 3203MB used, 4818MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

  • 2LoveNx2LoveNx
    Reactions: 100
    Posts: 14
    edited June 2017
    como resolviste tu error amigo ami me sale igual ahora?
  • darkangel01darkangel01
    Reactions: 200
    Posts: 15
    Member, Private Tester
    edited July 2017
    i got the same problem but now my launcher don't lunch it keep saying in game and then nothing happen. i got this message error. api-ms-win-crt-runtime-l1-1-0.dll ... for three day and when they did the maintenance i don't have that no more but the Maplestory don't lunch and let me in the game i click on repair the same thing should i uninstall and reinstall again. It not me that i don't log on i try to log on but it won't let me i hope my guild don't kick me out i am level 201 ans trying my hard to level up to level 202 but it doesn't happen because i have window vista i upgrade mine to window 8 now it used window 8.1. i don't know what to do i trying to get a new computer so far it not good for me it cost to much money i am waiting until Thanksgiving or black Friday to buy that about 3 month away.
  • IcydropIcydrop
    Reactions: 530
    Posts: 30
    edited September 2017
    My maplestory won't patch. It's downloaded the files but it is permanently stuck on "executing: This may take a while. Please Wait..." without any progress. I have waited for over an hour and still nothing. I have tried restarting the launcher and disabling my firewall but this hasn't helped.
  • ThonerThoner
    Reactions: 940
    Posts: 99
    Member, Private Tester
    edited September 2017
    I think my account has had a completely different issue. It is also in this section of the forum. Glad I eliminated at least one other issue as a possibility.
  • VBoyyyVBoyyy
    Reactions: 100
    Posts: 2
    edited December 2017
    Its been a long time since the last time i've play MS. i just download Nexon lunch and install MS again but when i make it to the sever selection it automaticly pop up this and i cant turn it off pls help25181874_1758305114476571_1077181126_n.jpg?oh=448534db8e310b885b61c90e8abec553&oe=5A2ED5A8
  • Celest4Celest4
    Reactions: 855
    Posts: 15
    edited December 2017
    Black screen to desktop. Gotta love the latest launcher update.
  • FullCircleFullCircle
    Reactions: 440
    Posts: 5
    edited December 2017
    If you get the blank screen after the runtime error, where you cannot see task manager, there is a way on win 10 to get to task manager and close Maplestory, without having to do hard shutdown with power button.

    1, press windows key (will force taskbar to show)
    2, click 'Task View' (normally next to Cortana window)
    3, Click the plus sign on bottom right to open a new desktop.
    4, select the new desktop
    5 , now you can call up task manager (and see it) and terminate the broken Maplestory task. (screen will go back to default resolution)
    6, click 'Task View' again on task bar and close the 2nd desktop

    you should now be back on the original desktop that you launched maple from.