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[SOLUTION] Nexon Launcher Runtime Error

ArwooArwoo
Reactions: 14,975
Posts: 354
Administrator, Nexon
edited March 30 in Tech Support
Ahoy, Maplers!

Many players have reported that they're receiving runtime error messages when using the Nexon Launcher.
As stated in the title of this thread, we have a working solution for the runtime error.

Please visit this link and follow the instructions to resolve the issue:
https://support-maplestory.nexon.net/hc/en-us/articles/115001169426-Runtime-Error

If you're experiencing issues that aren't related to the run time error, but is with the Nexon Launcher, please submit a ticket:
https://support-maplestory.nexon.net/hc/en-us

Thank you,

Arwoooo~

Comments

  • kayabajikokayabajiko
    Reactions: 100
    Post: 1
    Member
    edited April 6
    hola mucho gusto yo e tenido problemas para iniciar me sale error. api-ms-win-crt-runtime-l1-1-0.dll ... no se como solucionarlo C++ 2015 y c++ 2017 me da un error. de compatibilidad.



    System Information
    Time of this report: 4/6/2017, 11:58:05
    Machine name: KAIN-PC
    Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.150318-1623)
    Language: Spanish (Regional Setting: Spanish)
    System Manufacturer: Sony Corporation
    System Model: VPCSB45FL
    BIOS: InsydeH2O Version HuronRiver.3.61.05.2051R2087H4
    Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
    Memory: 4096MB RAM
    Available OS Memory: 4012MB RAM
    Page File: 3203MB used, 4818MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

  • 2LoveNx2LoveNx
    Reactions: 100
    Posts: 14
    Member
    edited June 20
    como resolviste tu error amigo ami me sale igual ahora?
  • darkangel01darkangel01
    Reactions: 100
    Posts: 8
    Member, Private Tester
    edited July 26
    i got the same problem but now my launcher don't lunch it keep saying in game and then nothing happen. i got this message error. api-ms-win-crt-runtime-l1-1-0.dll ... for three day and when they did the maintenance i don't have that no more but the Maplestory don't lunch and let me in the game i click on repair the same thing should i uninstall and reinstall again. It not me that i don't log on i try to log on but it won't let me i hope my guild don't kick me out i am level 201 ans trying my hard to level up to level 202 but it doesn't happen because i have window vista i upgrade mine to window 8 now it used window 8.1. i don't know what to do i trying to get a new computer so far it not good for me it cost to much money i am waiting until Thanksgiving or black Friday to buy that about 3 month away.
  • IcydropIcydrop
    Reactions: 430
    Posts: 29
    Member
    edited September 1
    My maplestory won't patch. It's downloaded the files but it is permanently stuck on "executing: This may take a while. Please Wait..." without any progress. I have waited for over an hour and still nothing. I have tried restarting the launcher and disabling my firewall but this hasn't helped.
  • ThonerThoner
    Reactions: 840
    Posts: 91
    Member, Private Tester
    edited September 4
    I think my account has had a completely different issue. It is also in this section of the forum. Glad I eliminated at least one other issue as a possibility.