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Reactions: 100
Posts: 2
edited April 2017 in Tech Support
Good step here to ask your help, since I passed the nexon launcher I suffered many problems which did not exist when I used gamelauncher.exe

1. Press the play button on the launcher and the launcher does nothing.
2. Press the play button and I exit if I want to run maplestory.exe as administrator I give it if, then nothing happens I go to the task manager to verify and effectively opens maplestory.exe but at 3 seconds it closes if open Ngs or anything just closes.
3. Pressing the play button asks me if I want to start mapelstory.exe normal happens the same as on the 2 point at the 3 seconds tells me app.crash

These are my problems I can not enter to maplestory since we were olbigaron to use nx launcher, it is possible to emphasize that I can not play by steam because I am of venezuela and it is not allowed in my region nesecito help please.

Another important point I have been able to enter 2 times nothing more with the launcher if I leave any mistake and it runs perfect without any problem.


Time of this report: 4/16/2017, 01:05:31
Machine name: ALEJANDRO-PC
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
Language: Spanish (Regional Setting: Spanish)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: Default System BIOS
Processor: AMD Sempron(tm) 145 Processor, ~2.8GHz
Memory: 2048MB RAM
Available OS Memory: 1792MB RAM
Page File: 1231MB used, 5931MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

Card name: NVIDIA GeForce 7025 / NVIDIA nForce 630a
Manufacturer: NVIDIA
Chip type: GeForce 7025 / nForce 630a
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_03D6&SUBSYS_03D61849&REV_A2
Display Memory: 889 MB
Dedicated Memory: 249 MB
Shared Memory: 639 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Monitor PnP genérico
Monitor Model: E1942
Monitor Id: GSM4C09
Native Mode: 1366 x 768(p) (59.790Hz)
Output Type: HD15
Driver Name: nvd3dum.dll
Driver File Version: 9.18.0013.0908 (English)
Driver Version:
DDI Version: 9Ex
Driver Model: WDDM 1.0
Driver Attributes: Final Retail
Driver Date/Size: 2/18/2015 10:56:40, 15373760 bytes


  • AlexDkAlexDk
    Reactions: 100
    Posts: 2
    edited April 2017
    I already solved the problem, apparently it was a compatibility problem what I did was to place all the .exe files of the maplestory folder in compatibility for win vista service pack 2.
  • yaboyoliveryaboyoliver
    Reactions: 660
    Posts: 20
    edited April 2017
    Hi, glad it was resolved!