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Game Suggestion Survey pop-up.

Comments

  • PerceptivityPerceptivity
    Reactions: 1,615
    Posts: 96
    Member
    edited April 20
    Yes i wanna know if there is some way to disable this survey, before i got it once every day when i logged off/changed character once and now it keeps popping up every time i switch character.

    Anyway to remove this or disable it permanently? cause now it is really annoying.

  • LilyflowerLilyflower
    Reactions: 2,950
    Posts: 517
    Member
    edited April 20
    Oh boy... if this survey pops up for every player that's logged in idk what to do.
  • AKradianAKradian
    Reactions: 19,100
    Posts: 2,643
    Member
    edited April 20
    If you don't use Internet Explorer, you can go to control panel > programs and features > turn on or off windows features,
    turn off Internet Explorer, and restart your computer.
    Since the survey always uses IE rather than your default browser, this will disable the survey.
    Bahamut_X
  • DarkPassengerDarkPassenger
    Reactions: 1,075
    Posts: 172
    Member
    edited April 20
    Lilyflower wrote: »
    Oh boy... if this survey pops up for every player that's logged in idk what to do.

    it popped up for me like 3 times for logging off
  • NeospectorNeospector
    Reactions: 3,825
    Posts: 580
    Volunteer Forum Moderator
    edited April 20
    Alrighty I'm going to be forwarding an official report, because this is a bug; Nexon has stated in the past that the survey is only meant to pop up on occasion.

    Can I get some of you guys to follow the bug reporting format?
    Bug type:

    Brief bug summary:

    More details:

    (anything not included in the other sections of your report)

    Steps to reproduce:

    (if not covered in the summary)

    Character name:

    Character level:

    Character job:

    World name:

    Date and time of the incident:

    (mention your time zone if you aren't posting Pacific time)

    Thank you.
  • AlexFAlexF
    Reactions: 2,755
    Posts: 652
    Member
    edited April 20
    Bug Type : Function

    Brief Bug Summary: The Notice regarding how you rate / if you would tell a friend about MapleStory pops up when switching characters, not exiting the game. It will appear every time.

    More details: Disabling Internet Explorer from the "Turn Windows Features on/off" will stop it

    Step to reproduce: Log onto the character, select "Quit Game" to return to Character Selection. The survey will pop up.

    Char Name: Fang
    Char Lvl: 240
    World: Grazed
    Char Job: Dual Blade
    Date and Time: Started after maintenance on April 19th, 2017.
    Note: this is happening to everyone, not just specific jobs.
  • AKradianAKradian
    Reactions: 19,100
    Posts: 2,643
    Member
    edited April 20
    Bug type: UI

    Brief bug summary: The "would your recommend this game to your friends" survey pops up whenever a character disconnects from the game.

    More details: This Internet Explorer window
    7Uhvosc.png
    pops up whenever one clicks "quit game" (whether to change character or to actually quit), or closes the client (using Alt-F4 or the X button on the window). It also appears if the client crashes on its own.

    Steps to reproduce:
    1. Log into the game.
    2. Select "quit game" from the System (gear) menu on the bottom
  • SparkleeSparklee
    Reactions: 1,390
    Posts: 52
    Member
    edited April 20
    Hmm this happens rather infrequently for me in all honesty.. Once a week or so is the only time I see it.. >.<
  • AKradianAKradian
    Reactions: 19,100
    Posts: 2,643
    Member
    edited April 20
    Sparklee wrote: »
    Hmm this happens rather infrequently for me in all honesty.. Once a week or so is the only time I see it.. >.<

    That's how it used to be for everyone. But the latest change broke it, for many if not all people.
  • RegretfuIlyRegretfuIly
    Reactions: 900
    Posts: 102
    Member
    edited April 20
    Yeah, the feedback pop-up was pretty infrequent until the maintenance yesterday. I usually get three feedback pop-ups upon a single logout.