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PayPal purchase will not finalize

EliseElise
Reactions: 860
Posts: 60
Member
edited April 20 in Account Billing Support
Hi,

When I try to buy NX with PayPal, it allows me to go through all of the steps like normal, minus the submit/confirm purchase stage. It acts like the button is broken or there's no link or something, and does nothing. It doesn't even try to load it. This is both on Chrome and Firefox.
My PayPal account and bank account are fine, so it isn't that. And I know it doesn't go through, as I checked PayPal and my email for a confirmation, and there is none.
Thank you.

Comments

  • SorrowSorrow
    Reactions: 1,655
    Posts: 169
    Member
    edited April 23
    1.) Are you paying with a paypal linked to a debit card, credit card, or prepaid/gift?
    2.) Does the status on the card say "confirmed"?