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Unable to Open TakeOver reward

Comments

  • ManiOhManiOh
    Reactions: 1,450
    Posts: 112
    Member, Private Tester
    edited August 9
    Bug type:TakeOver event box allready claimed
    box 3
    box 1 and 2 worked fine as you can see down
    also i just noticed the bug its at box says use till [thats the date/time i got the box from event UI]
    also i think 1 and 2 didnt bug for me because i claimed them on other char
    and i wish i could transfer now to use from other char ;(

    screenshots says enough i think

    MzeFYLI.jpg

    n3QlH5g.jpg


    Character name:ManiOh
    Character level:220
    Character job:DualBlade
    World name:Luna
    Date and time of the incident: 09/08/2017 at around 3-7pm

  • JulyJuly
    Reactions: 2,650
    Posts: 346
    Member
    edited August 9
    another week, another maintenance and still no fix to this bug...

  • DominikosDominikos
    Reactions: 615
    Posts: 60
    Member
    edited August 9
    looks like they dont care about this... also im w8ing for the long maintenance rewards....
  • AKradianAKradian
    Reactions: 26,730
    Posts: 3,850
    Member, Private Tester
    edited August 9
    Dominikos wrote: »
    looks like they dont care about this... also im w8ing for the long maintenance rewards....

    Rewards? I think you meant "compensation". But you're right that they promised some and didn't deliver.

    As for TakeOver, I guess they just decided to ignore it and assume people will just tell each other to claim the box on a different char than last time.
  • DominikosDominikos
    Reactions: 615
    Posts: 60
    Member
    edited August 9
    AKradian wrote: »
    Dominikos wrote: »
    looks like they dont care about this... also im w8ing for the long maintenance rewards....

    Rewards? I think you meant "compensation". But you're right that they promised some and didn't deliver.

    As for TakeOver, I guess they just decided to ignore it and assume people will just tell each other to claim the box on a different char than last time.

    They should tell us, its unfair also its untradeable!
  • RagRagRagRag
    Reactions: 300
    Posts: 6
    Member
    edited August 10
    Bug type:TakeOver event box allready claimed
    TakeOver Tier 2 and 3 It doesn't work

    Fix the problem ;(
  • ManiOhManiOh
    Reactions: 1,450
    Posts: 112
    Member, Private Tester
    edited August 10
    yea the bug seem to confues with old event
    if you claim with the char you did the old takeover event it will (most like) bug and say "allready claimed"

    maybe we/nexon should pin and let know to ONLY claim with char that they did not claim last takeover event ?

    and maybe they send the rewards in next maintance to those that SS geting the box but cant claim
  • SumiSumi
    Reactions: 830
    Posts: 12
    Member, Private Tester
    edited August 10
    Still cant open my box....is this even going to be fixed before my box expires?
  • DominikosDominikos
    Reactions: 615
    Posts: 60
    Member
    edited August 10
    Thank you for the report. This has been forwarded.

    Hey whats wrong? i think you didnt forwarded ....
  • DominikosDominikos
    Reactions: 615
    Posts: 60
    Member
    edited August 11
    Thank you for the report. This has been forwarded.

    Give us more information i keep waiting...
  • ChobitsChiiChobitsChii
    Reactions: 200
    Post: 1
    Member
    edited August 11
    I got se same issue :C please fix it! my box is going to expire... is a wasted of time this box tier event if you can't collect the rewards!.
  • DominikosDominikos
    Reactions: 615
    Posts: 60
    Member
    edited August 12
    Thank you for the report. This has been forwarded.

    i see no answer from you, did it will be fixed or not? if not stop let us waste more time on this bad event.
  • ShyroxShyrox
    Reactions: 200
    Posts: 3
    Member, Private Tester
    edited August 13
    i cant open my boxes either..
    no tier 1 and no tier 2
    Bug type: issue with tier boxes

    More details: You already received the reward

    Character name: Drywen

    Character level: 230

    Character job: Night Lord

    World name: Windia

    Date and time of the incident: all the time im trying to open it 13/8/17

    (mention your time zone if you aren't posting Pacific time)
  • DominikosDominikos
    Reactions: 615
    Posts: 60
    Member
    edited August 13
    Shyrox wrote: »
    i cant open my boxes either..
    no tier 1 and no tier 2
    Bug type: issue with tier boxes

    More details: You already received the reward

    Character name: Drywen

    Character level: 230

    Character job: Night Lord

    World name: Windia

    Date and time of the incident: all the time im trying to open it 13/8/17

    (mention your time zone if you aren't posting Pacific time)
    Still waiting for your answer, keep ignoring....
  • NyvorNyvor
    Reactions: 1,045
    Posts: 100
    Member
    edited August 13
    I have this problem too. Please, we need a fix for this!!
  • LovingNightLovingNight
    Reactions: 400
    Posts: 3
    Member
    edited August 14
    I can't open my TakeOver Tier boxes also. Please fix this Nexon :/
  • KingKingKingKing
    Reactions: 300
    Posts: 5
    Member
    edited August 14
    The same issue!!!!

    Character name: KingKingDM
    Demon Avenger
    LV.231
    Reboot
  • ShyroxShyrox
    Reactions: 200
    Posts: 3
    Member, Private Tester
    edited August 15
    Dominikos wrote: »
    Shyrox wrote: »
    i cant open my boxes either..
    no tier 1 and no tier 2
    Bug type: issue with tier boxes

    More details: You already received the reward

    Character name: Drywen

    Character level: 230

    Character job: Night Lord

    World name: Windia

    Date and time of the incident: all the time im trying to open it 13/8/17

    (mention your time zone if you aren't posting Pacific time)
    Still waiting for your answer, keep ignoring....

    what do u mean ?
  • KerBansotKerBansot
    Reactions: 1,530
    Posts: 253
    Member
    edited August 16
    AKradian wrote: »

    As for TakeOver, I guess they just decided to ignore it and assume people will just tell each other to claim the box on a different char than last time.

    Problem is, I'm the only one in the guild who did takeover. I had no idea it was bugged until I encountered the problem today.

    Side Q: I haven't claimed the 2nd and 3rd boxes yet, will it work if I get it on another char?


    ==================================================

    My details for the bug report:

    Bug type: Event Bug

    Brief bug summary: Unable to open the second TakeOver Tier 1 Box from the second TakeOver Event.

    More details:
    Opened the box and got the "You already received the reward!" error. I claimed the box on the same char I did the first takeover event and claimed the first takeover event rewards on.

    Steps to reproduce:
    1. Reach 12 cumulative boxes from the TakeOver Event (season 2).
    2. Claim the TakeOver Tier 1 Box.
    3. Open it.
    4. Receive the notification of "You already received the reward!" instead of the reward.
    5. The box remains in the inventory after click OK, no rewards given.

    Character name: YourMayKer

    Character level: 235

    Character job: Buccaneer

    World name: Demethos

    Date and time of the incident: around 4AM, 8/16/2017
  • piercedfreakpiercedfreak
    Reactions: 1,000
    Posts: 83
    Member
    edited August 16
    Bug type: Event, box not opening.

    Brief bug summary: I am trying to open my tier 3 reward box, and it is telling my I have already received it.

    More details: I got 60 boxes opened, and collected the box for the tier 3, but it tells me I have already received this reward when I try to open it.

    (anything not included in the other sections of your report)

    Steps to reproduce: Double click the tier 3 box.

    (if not covered in the summary)

    Character name: Mïnion

    Character level: 218

    Character job: Evan

    World name: Windia

    Date and time of the incident: 21:39 EDT 8/16/2017