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Friendship Ring Issue Preventing World Leap

ArwooArwoo
Reactions: 17,265
Posts: 493
Administrator, Nexon
edited October 2017 in Announcements
It was brought to our attention early in the World Leap event that some Maplers were unable to move to another world due to an error with discarding their Friendship Ring. We have investigated this issue further and ask those who are affected by this to submit a ticket.

Do not be alarmed with the event duration coming to an end. We will be collecting the information of those who are unable to leap, and transfer characters even after the event has concluded. Please note that we will be investigating each account that submits a ticket pertaining to this issue. Accounts that are legitimately experiencing the Friendship Ring issue and in good standing will be able to transfer to a world of their choice from the list of available worlds.

Thank you!

Made edits for further clarification on a few points.
FoodMegaScienceDazedAlexFPerceptivityMad_HatterAlterlifeKennayReduxZerobeat36and 8 others.

Comments

  • DazedDazed
    Reactions: 1,400
    Posts: 29
    Member
    edited October 2017
    Thank you for the news! :)

    Edit:
    Here is my new ticket number with my character info: #514042
  • Zerobeat36Zerobeat36
    Reactions: 690
    Posts: 22
    Member
    edited October 2017
    Ticket time! Thanks for the info Arwoo! ;)

    Transferring from Windia to Bera
    IGN: Blah (BLAH)
    Class: Night Lord
    Date: 9/28
    New Ticket Number: #514038
  • AlterlifeAlterlife
    Reactions: 310
    Posts: 7
    Member
    edited October 2017
    thanks for the info Arwoo!
    IGN: Fallenz
    World transfer from Windia to Bera
    Class: Dualblade
    New ticket number: #514055.

    It shows proof that I'm getting the friendship ring glitch.
  • MultiSkillsMultiSkills
    Reactions: 300
    Posts: 6
    Member
    edited October 2017
    Thanks for all the hardwork, I'm sure I speak for everyone when I say we appreciate finally giving us some good news!

    New ticket, with proof I'm unable to World Leap from Windia, to Bera : #514097
  • NesaWillEatUNesaWillEatU
    Reactions: 750
    Posts: 6
    Member
    edited October 2017
    It was driving me crazy that I couldn't have my main in Bera, I am glad you guys are taking the extra to put us in the server that we want.

    My ticket number #511711
  • IPrestonXDIPrestonXD
    Reactions: 300
    Posts: 19
    Member, Private Tester
    edited October 2017
    Thank you :D
    Here's my new ticket number: #513785
    For my main character in windia: AkaPrestonXD
    for this main character to Bera
    and heres another ticket number for my checking inventory and cash shop: #514113
  • wishtheycaredwishtheycared
    Reactions: 430
    Posts: 13
    Member
    edited October 2017
    Thanks a lot!! here are my ticket numbers:
    #509225 #510688 #513548

    The newest ticket has a screen shot as well.
  • VvirusVvirus
    Reactions: 200
    Posts: 2
    Member
    edited October 2017
    Hello there! I'm the person that was crying my eyeballs out. Thank you for finally addressing the issue (:

    IGN: Artistica
    Class: Bowmaster
    Current world: Broa
    To new world: Bera
    Here are my tickets:
    512136, 514043, 511796
  • mumbhakimumbhaki
    Reactions: 490
    Posts: 7
    Member
    edited October 2017
    Thanks for the update!
    New ticket # 514107
  • PrecislyPrecisly
    Reactions: 680
    Posts: 23
    Member
    edited October 2017
    Ticket number: 513762

    You guys put my ticket as solved even though its not solved?
  • squirtle1134squirtle1134
    Reactions: 100
    Post: 1
    Member
    edited October 2017
    New Ticket Number :514131 Former Ticket Number #510744
    IGN- Philip
    Server- Khaini
    Transferring FROM Khaini TO Bera

    Edit: Ticket Number 514131 has it's status changed from open to solved and the issue is not solved. I thought we had to open a new ticket so GM's, developers, and forum moderators could check accounts with newly made tickets.

    Edit #2: New Ticket Number # 514439.
  • AeraxisAeraxis
    Reactions: 510
    Posts: 4
    Member
    edited October 2017
    I've already submitted two tickets, and both were closed prematurely with all that's being said being pretty much "we already know about this issue, however we cannot do anything at this time, therefore the ticket will be closed."

    Would like information on what steps to take next, if needed.

    Ticket #1: 511321

    Ticket #2: 514030
  • aluckybuckyaluckybucky
    Reactions: 100
    Post: 1
    Member
    edited October 2017
    Old Ticket Number: #512387 New Ticket Number: #512947
    IGN- aluckybucky
    Server- Khaini
    Transferring FROM Khaini TO Bera
    Class: Shadower
  • Mad_HatterMad_Hatter
    Reactions: 200
    Posts: 2
    Member
    edited October 2017
    Thanks for the update great arwooooooo
    Ticket Number : 513412 [marked as solved]
  • FoodFood
    Reactions: 550
    Posts: 15
    Member, Private Tester
    edited October 2017
    Thank you Awroo! :#
    Ticket Number: 510457
    IGN: Plants
    Server: Scania
    Transferring from SCANIA to BERA
  • LovelyDevilLovelyDevil
    Reactions: 410
    Posts: 9
    Member
    edited October 2017
    Glad this is getting taken care of :)
    Ticket number: #512585
    IGN: Better
    Sever transfer from Windia TO Bera
  • GaryLeungGaryLeung
    Reactions: 400
    Posts: 4
    Member
    edited October 2017
    Two tickets submitted : 513982 and 510447
    IGN: CRIMINAL
    Server: Zenith.
    Server transfer from Grazed to Bera.
  • NarudatsuNarudatsu
    Reactions: 200
    Posts: 3
    Member
    edited October 2017
    Same issue Transferring from Mardia to Bera
    IGN: Cruncher
    Class: Night Lord
    Date: 9/26
    Ticket #: 510902, 511647, 156537, 133214, 122560, 118529

    Thank you for trying to fix the problem this year.
  • HaiSoDaCoolHaiSoDaCool
    Reactions: 385
    Posts: 12
    Member
    edited October 2017
    World Transfering Galicia and Bera
    IGN: HaiSoDaHot
    Class: Phantom
    Ticket Number: #513996
  • XxDrkMinatoxXXxDrkMinatoxX
    Reactions: 410
    Posts: 10
    Member
    edited October 2017
    world transfering windia to pera
    ign daniel11116
    class: nightlord
    ticketnumber #Request #512833 World transfer ring bug