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Error on using Storage Room expansion

GoldAdventurerGoldAdventurer
Reactions: 1,440
Posts: 89
Member, Private Tester
edited November 5 in Bug Reporting
I would like to report about an error where I'm unable to expand my Storage Room using the
Storage Room 4 Slot Coupon.

Error
Bug type: Functionality

Brief bug summary: Unable to expand my storage room from 127 slots to 128 slots using the coupon.

More details:
Here are screenshots to demonstrate the issue:

EV3SP3A.jpg

dsCmIEf.jpg


Steps to reproduce:
1. Double click the coupon when I already have 127 storage slots.
2. Accept the confirmation I would like to expand from 127 to 128.
3. An error message appears explaining the expansion has failed and need to try again.

Character name: Any

Character level: Any

Character job: Any

World name: Luna

Date and time of the incident:
28th October, 2017 at 15:20 CET

I have already reported about this issue through the customer service during September and an answer I received is that the game team are doing their best to resolve this issue as soon as possible.
Unfortunately, I found this issue was not resolved as I this occurs for me right now during the Halloween event.

Thank you for listening!
  1. Did you encounter a similar issue with the storage coupon, too?2 votes
    1. Yes!! Please fix and compensate if needed!
       100% (2 votes)
    2. No, for me it's fine.
       0% (0 votes)

Comments

  • OdysseyTwoOdysseyTwo
    Reactions: 1,985
    Posts: 168
    Member, Private Tester
    edited November 4
    Hey, how did you get an ODD number of Storage Slots?
  • AKradianAKradian
    Reactions: 26,915
    Posts: 3,862
    Member, Private Tester
    edited November 4
    OdysseyTwo wrote: »
    Hey, how did you get an ODD number of Storage Slots?

    Probably a result of the EU Kradia-Demethos merge.

    GoldAdventurer
  • InvulgoInvulgo
    Reactions: 3,790
    Posts: 395
    Volunteer Forum Moderator
    edited November 5
    Heyo

    I have forwarded this issue :)
  • BeamyRayBeamyRay
    Reactions: 500
    Posts: 4
    Member, Private Tester
    edited November 5
    My girlfriend has this exact same issue, she reported it months ago too.
  • DaisukeHarutoDaisukeHaruto
    Reactions: 1,670
    Posts: 216
    Member
    edited November 11
    I think they should just give you the one slot
    GoldAdventurer
  • GoldAdventurerGoldAdventurer
    Reactions: 1,440
    Posts: 89
    Member, Private Tester
    edited November 17
    I think they should just give you the one slot

    I'm very pessimistic about this as most of my requests have not been processed properly :(