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Can't Equip Polar Cub Pet Equipment

xmsixxmsix
Reactions: 200
Post: 1
Member
edited December 2017 in Bug Reporting
I purchased 3 of the Polar Bear pet packs and cannot equip the pet equipment. The error states: "You do not own a pet that can equip this item." Please advise, thank you.

(I have all 3 Polar Bears equipped)

Comments

  • MegaScienceMegaScience
    Reactions: 2,625
    Posts: 263
    Volunteer Forum Moderator
    edited December 2017
    Thank you for the report. I have forwarded the matter.
  • LazyBubLazyBub
    Reactions: 310
    Posts: 8
    Member
    edited December 2017
    I am having the same trouble.
  • DanemiDanemi
    Reactions: 100
    Post: 1
    Member
    edited December 2017
    I bought the whole package for the polar and was able to equip everything except the polar cub pet equipment
  • LazyBubLazyBub
    Reactions: 310
    Posts: 8
    Member
    edited December 2017
    So is this thread gonna get buried? Can we get some update?
  • AKradianAKradian
    Reactions: 32,035
    Posts: 4,596
    Volunteer Forum Moderator, Private Tester
    edited December 2017
    LazyBub wrote: »
    So is this thread gonna get buried? Can we get some update?

    Nexon's on holiday vacation. I expect they'll see this when they get back.
    Hopefully it might be fixed as early as Thursday's scheduled maintenance.
  • NoctisLunaFreyaNoctisLunaFreya
    Reactions: 830
    Posts: 30
    Member
    edited January 1
    I have the exact same issue, as per below screenshot shown:
    https://imgur.com/LxYd5S3
  • LookitsaNagiLookitsaNagi
    Reactions: 430
    Posts: 10
    Member
    edited January 2
    This is still an issue. Jan 2nd 2018 Fix please.
  • TropismTropism
    Reactions: 505
    Posts: 14
    Member
    edited January 3
    The Polar Cub’s accessory won’t allow me to equip it. It says that I don’t have the right pet to use with this item. Please fix this ^_^
  • InvulgoInvulgo
    Reactions: 4,075
    Posts: 500
    Volunteer Forum Moderator
    edited January 3
    Moving this up

    Merged.

    This issue is already forwarded =)
  • surisuri
    Reactions: 415
    Posts: 24
    Member
    edited January 3
    I am glad this issue has been forwarded. However I was hoping that it would be fixed this coming maintenance but it is not in the maintenance notes . :'(
  • NoctisLunaFreyaNoctisLunaFreya
    Reactions: 830
    Posts: 30
    Member
    edited January 4
    Confirmed this is not fixed after today's patch......
  • FoodFood
    Reactions: 550
    Posts: 15
    Member, Private Tester
    edited January 4
    I can also confirm that this has not been fixed even after the 1/4/18 maintenance . :(
  • LookitsaNagiLookitsaNagi
    Reactions: 430
    Posts: 10
    Member
    edited January 7
    So is this going to be fixed soon? Hello? Jan nearly the 8th. -_-
  • KhongiKhongi
    Reactions: 1,125
    Posts: 88
    Member
    edited January 8
    nHGoqZn.png

    still not able to equip
  • LazyBubLazyBub
    Reactions: 310
    Posts: 8
    Member
    edited January 9
    When even the paying customers gets shafted

    Classic Nexon
  • dimnut43dimnut43
    Reactions: 410
    Posts: 18
    Member
    edited January 9
    same issue with polar bear equip ....... same


  • surisuri
    Reactions: 415
    Posts: 24
    Member
    edited January 9
    Please fix this during the weekly maintenance this coming Wednesday. I have been waiting 10 days now. :'(
  • NoctisLunaFreyaNoctisLunaFreya
    Reactions: 830
    Posts: 30
    Member
    edited January 11
    This has not been fixed by today's patch! Please can we have an update on this?
  • OkhuraOkhura
    Reactions: 3,250
    Posts: 451
    Volunteer Forum Moderator
    edited January 11
    I don't have much other than Nexon are aware it is bugged and we are pushing for it to be fixed :)
  • surisuri
    Reactions: 415
    Posts: 24
    Member
    edited January 11
    I would appreciate an update about this issue from Nexon too please.

    Please give us some solid indication of whether the Polar Bear pet equips will be fixed and if so WHEN they will they be fixed ?

    Thanks !