[New Users] Please note that all new users need to be approved before posting. This process can take up to 24 hours. Thank you for your patience.
Check out the v.249 - Minar Picnic Patch Notes here!
If this is your first visit, be sure to check out the Forums Code of Conduct: https://forums.maplestory.nexon.net/discussion/29556/code-of-conducts

Failed To Purchase - Random Pet Box

KugaKuga
Reactions: 100
Post: 1
Member
in Account Billing Support
Whenever I try to buy the Random Pet Box in Cash Shop, it lets me choose NX credit, but when I click to buy it, it says "Failed to Purchase" even though I have more than enough NX to buy it.

I've restarted my client and just left it and came back 8hours later, howver it's still giving me the same issue.
Has anyone else encountered this problem? If so, is there a way around it?

Comments

  • UnforsakenGuardUnforsakenGuard
    Reactions: 100
    Post: 1
    Member
    I also encountered this issue. But i was actually able to purchase them at one point but cant purchase them anymore.
    My first purchase of it was on 8/31/2018. i tried to purchase them again this month and it just keeps saying that the purchase has failed....
    and to check if my nx was bugged or w.e i purchased some dmg skin box and they worked perfectly fine.
  • AKradianAKradian
    Reactions: 40,310
    Posts: 6,340
    Member, Private Tester
    edited September 2018
    Thank you for reporting this issue. It has been forwarded.