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Unable to Claim Reward points
So today I noticed I had some reward points in my bar (310) and I can't add any more, so I go into the Cash shop, but they don't go to my balance and remain there in the Rewards Point Bar in game. I tried this a few times, and tried on a different character. Cannot claim my points.
Character Name: Occidaemon
Class: Demon Slayer
Character World: Reboot