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is my old account gone for good?b

Reactions: 750
Posts: 23
Member, Private Tester
edited August 2018 in Account Billing Support
I really want to get back into my account. poke577, I still have the password one of the main character is still on the rankings 111eli, it was cousins account before becoming mine so birthday is probably the same but I have no idea about the year since when he made the account, we were only 10 years old. (we are now legal adults though) and I have totally forgot the email, am I done for good? need to know if I should send a ticket in or not