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Client/3rd party account login

ThatchyThatchy
Reactions: 100
Post: 1
Member
edited January 22 in Bug Reporting
Attempting to log in through a google account gives me the error message "Sorry, but it appears that you have used 'xxxxxx@gmail.com' on another Nexon account." which is complete hogwash. Trying to retrieve a password for the account simply gives me the following message " Either this account doesn't exist or the password is incorrect. Please try again." Which must mean that there is no other nexon account. Login worked normally up until 20th January and has been bonkers since then. Posting on alt-account.

Comments

  • GhibleeGhiblee
    Reactions: 1,030
    Posts: 29
    Administrator, Moderator, Nexon
    edited January 22
    Thatchy wrote: »
    Attempting to log in through a google account gives me the error message "Sorry, but it appears that you have used 'xxxxxx@gmail.com' on another Nexon account." which is complete hogwash. Trying to retrieve a password for the account simply gives me the following message " Either this account doesn't exist or the password is incorrect. Please try again." Which must mean that there is no other nexon account. Login worked normally up until 20th January and has been bonkers since then. Posting on alt-account.

    Hello!
    I hope you have resolved this issue but if you have not done so already, please look into the Support Link below.

    https://support-maplestory.nexon.net/hc/en-us/articles/360000703506-Google-and-Facebook-Login-FAQ