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will nexon address a 2 week ban appeal?

JezJez
Reactions: 1,600
Posts: 268
Member
edited May 2019 in General Chat
*****
Jez wrote: »
UPDATE

I actually got a response to my ticket! They removed the ban. I am really surprised how fast they responded, totally unexpected.

thanks nexon support!
*****


i was banned for two weeks, it says i hacked or used illegal programs. i have never done either. is there any hope they will give my account back before the two weeks is up? i feel robbed, this isnt right

Comments

  • DuskGuardDuskGuard
    Reactions: 1,465
    Posts: 52
    Member
    edited May 2019
    Two weeks is nothing compared to what other people have gotten for similar false detection. One guy had to wait 6 months. Consider yourself lucky
  • JezJez
    Reactions: 1,600
    Posts: 268
    Member
    edited May 2019
    DuskGuard wrote: »
    Two weeks is nothing compared to what other people have gotten for similar false detection. One guy had to wait 6 months. Consider yourself lucky

    do they offer any compensation or do they just ignore it?
  • JezJez
    Reactions: 1,600
    Posts: 268
    Member
    edited May 2019
    UPDATE

    I actually got a response to my ticket! They removed the ban. I am really surprised how fast they responded, totally unexpected.

    thanks nexon support!