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Update: Recent Bans on 6/28
We wanted to provide a brief update for everyone on the recent account bans that took place last Friday, June 28th.
First, the criteria for this ban was based primarily on data and behavior indicating irregularities in how characters were receiving damage. At the moment, we have discontinued banning with this criteria moving forward while we review it more closely. We have already released a number of players who were banned and will continue to look into these accounts further.
Since this is the case, we would like to reassure that this particular criteria is no longer banning players while in investigation, therefore, you will be able to play normally without issues.
We apologize for the inconvenience that you may have experienced.