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A call for help(admin wanted)

DonnyKelDonnyKel
Reactions: 100
Posts: 4
Member
edited July 10 in Account Billing Support
My friend and i recently decided to come back and play but he could not recall his accounts password no matter what(he didnt played for years)he tried to send himself a password reset link numerous times but it would not send.
If an admin or a GM could contact me and help ill give you his email.

Thanks in advance,Donny K

Comments

  • AKradianAKradian
    Reactions: 37,425
    Posts: 5,575
    Volunteer Forum Moderator, Private Tester
    edited July 10
    He should contact Customer Support at http://support-maplestory.nexon.net
  • DonnyKelDonnyKel
    Reactions: 100
    Posts: 4
    Member
    edited July 10
    as you said we sent a ticket and a GM replied,telling us to put the original players name in the Nexon ID box wich is the link he added,when i pressed it i was sent to the login menu so im back to square one;we would really appreciate more of your help and we got time.
    original char name is Kalduni.
    current name is TheUndying(windia)
  • AKradianAKradian
    Reactions: 37,425
    Posts: 5,575
    Volunteer Forum Moderator, Private Tester
    edited July 10
    I am sorry, but there is nothing anyone on these forums can do. We are not GMs and have no access to account information or settings.
    You need to contact Customer Support again, either by following up on the ticket or by using the Live Chat option on the same support site.