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Name change coupon not working
I purchased a name change coupon, opened it and got the etc item, i tried changing name a couple of times and it told me "You cannot use that name try again with a different one" i assume because it was a taken name.
Having found one that works by checking with a new character, i tried using that one just to find out none are working, none at all. When i input the name and click change, the window disappears leaving my name as is and not using the ticket.
I thought it was some kind of cooldown for having tried so many times but i've waited now 5-6 hours and it's still the same, furthermore the ticket is gonna expire tonight so that would be a total waste of 15k nx.
Is there anything i can do to fix it?
I tried so far:
- Completing quests
- Killing mobs
- Killing bosses
- Waiting several hours with the client off and on
- Restarted my pc
- Contacted nexon, i only received an automated response