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Maplestory has stopped working Issue

luminous18luminous18
Reactions: 230
Posts: 14
Member
edited November 2016 in Tech Support
When I try to enter maplestory through the Nexon Launcher or steam launcher, I keep getting this error every time I try to select a region to play in. I've tried both regions, Uninstalling and reinstalling the game, clicked repair installation, skipped the intro video and a bunch of other things but still no dice. The error always says, "Maplestory has stopped working. A program caused the program to stop working correctly. WIndows will close the program and notify you if a solution is available. It then has a button to close it that says close program. Any help is appreciated.
CoralineHikihwuajkl

Comments

  • CoralineCoraline
    Reactions: 715
    Posts: 43
    Member
    edited November 2016
    Confirm
  • HikihwuaHikihwua
    Reactions: 200
    Post: 1
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    edited November 2016
    seriously it takes me 3+ hours to get on
  • KingStarfireKingStarfire
    Reactions: 1,475
    Posts: 281
    Member
    edited November 2016
    have you tried the regular game launcher?
  • luminous18luminous18
    Reactions: 230
    Posts: 14
    Member
    edited November 2016
    I've tried the nexon launcr and steam launcher but neither have worked.
  • GambyThe4thGambyThe4th
    Reactions: 520
    Posts: 9
    Member
    edited November 2016
    Could it be a firewall issue? A router issue? I can't connect to the NA servers because of my University's router not allowing a connection. Maybe you're having a similar problem. Check to see if a firewall is blocking a connection to the login servers.
  • luminous18luminous18
    Reactions: 230
    Posts: 14
    Member
    edited November 2016
    I just tried adding maplestory to firewall exceptions and that didn't work.
  • luminous18luminous18
    Reactions: 230
    Posts: 14
    Member
    edited November 2016
    I've also tried changing routers, going to different locations but still no progress.
  • GambyThe4thGambyThe4th
    Reactions: 520
    Posts: 9
    Member
    edited November 2016
    luminous18

    I've also tried changing routers, going to different locations but still no progress.

    Then I think it's a computer issue, not a connection issue. Try updating DirectX and running Maplestory as an administrator if you haven't already.
  • luminous18luminous18
    Reactions: 230
    Posts: 14
    Member
    edited November 2016
    My computer uses windows 10 so I don't think it uses directX. I put maplestory as an administrator but that didn't work either.
  • luminous18luminous18
    Reactions: 230
    Posts: 14
    Member
    edited November 2016
    I feel like the only way to fix this is to get windows 7 or 8