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[Reboot [Resolved] Salon Items (Hair/Face) Missing

Reactions: 1,005
Posts: 57
Member, Private Tester
edited January 2017 in Bug Reporting
Bug type: Cash Items

Brief bug summary: Decided to change my hairstyle via the Beauty Salon interface (hotkey 'U') and found every single one of my saved styles gone - about ten hair and five face. Needless to say I'm in a bit of a panic, because the saved styles were mostly limited edition Royal styles, and cost a small fortune in total.

More details:

I was experiencing frequent disconnects and lag before this. Also, I logged in and out, even exiting the game completely to be sure, but after relogging everything is still gone. Other Cash Items were intact as of my last logout.

Character name: CozySaturday
Character level: 147
Character job: Mercedes
World name: Reboot
Date and time of the incident: 6:00 PM Central Standard Time