[New Users] Please note that all new users need to be approved before posting. This process can take up to 24 hours. Thank you for your patience.
Check out the v.215 Rise: Surge of Power Patch Notes here!

[Stellar Detectives] It's Raining Frogs - Crash

crazykoopercrazykooper
Reactions: 220
Posts: 2
Member
edited November 2019 in Bug Reporting
Bug Type:
Crash

Brief bug summary:
When accepting the It's Raining Frogs quest, a cutscene plays and the player is put into a map with a few mobs that must be defeated before exiting. Everything is fine until the last mob is defeated. Once the last mob is defeated, the game instantly crashes and the player is given error code: 38. Error was duplicated multiple times.

Additional information:
I was playing on a level 146 Kanna in Reboot. I tried different channels, I tried waiting to kill the mobs, I tried using the portal in the middle of the map before defeating the mobs, and tried not using certain skills to defeat the mobs.


Steps to reproduce:
1. Get to the quest [Stellar Detectives] It's Raining Frogs.
2. Accept the quest and continue through the cutscene.
3. Kill every mob in the map as directed.
4. Crash upon killing last mob.


Character name:
KannarianREB

Character level:
147 (146 at time of bug, reproduced at 147)

Character job:
Kanna

World name:
Reboot

Date and time of the incident:
11/21/19, various times throughout the day
PrideSkyfall1989

Comments

  • crazykoopercrazykooper
    Reactions: 220
    Posts: 2
    Member
    edited November 2019
    Addendum:

    Also crashed under the same circumstances on my level 172 Phantom in Reboot named krazycooper.
  • VampAcidVampAcid
    Reactions: 100
    Post: 1
    Member
    I have the same issue, ive tried it on my desktop and laptop and get same results
  • PridePride
    Reactions: 1,265
    Posts: 13
    Member
    edited November 2019
    Would also like to add that I'm having the exact same issue. I would love to finish the Stellar Detectives questline, but I keep crashing and getting error code 38 each time I defeat the enemies. I'm a level 116 Cadena on Reboot.
  • AKradianAKradian
    Reactions: 38,780
    Posts: 5,833
    Volunteer Forum Moderator, Private Tester
    edited November 2019
    Thank you for reporting this. It has been forwarded.
    Pride
  • AACMIVAACMIV
    Reactions: 820
    Posts: 42
    Member
    edited November 2019
    getting the same issue here
  • RirioluRiriolu
    Reactions: 200
    Post: 1
    Member
    I am also getting the same error. Thanks!
  • devinmdevinm
    Reactions: 100
    Post: 1
    Member
    Exact same situation, crashes every time last mob is killed there, error 38, tried 5+ times.
  • dugvindugvin
    Post: 1
    Member
    I still have the same problem
  • NeonameNeoname
    Reactions: 100
    Posts: 2
    Member
    edited June 13
    You gotta be kidding me.11 pages of tediousness followed by a crash. Error 38. Holy God is this game crap or what.
  • FatsoFatso
    Reactions: 100
    Post: 1
    Member
    I have this problem still T.T
  • anann1anann1
    Reactions: 100
    Post: 1
    Member
    Also happens with Too Many Turtles