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Explorer Random Hair/Face coupon not working.

Reactions: 200
Post: 1
edited January 2018 in Bug Reporting
Explorer Random Hair and Face coupon brought from new years special shop after the countdown is not working on Ilium. I used both random hair and face coupon on my Ilium it tells me which one I got but the character did not change to it. It is working on Cadena but not Ilium.


  • PizzaaPizzaa
    Reactions: 1,191
    Posts: 73
    Volunteer Forum Moderator, Private Tester
    edited January 2018
    The kinesis class is also affected by the same bug
  • AvarisAvaris
    Reactions: 480
    Posts: 6
    edited January 2018
    Probably has to do with specific character branches. Currently doesn't work with Kinesis, Beast Tamer and Illium characters. Cadena seems to work because she's part of the Nova branch. This isn't a new issue either, happened several years ago and we never got compensation for it.
  • NandemyrNandemyr
    Reactions: 200
    Posts: 3
    Member, Private Tester
    edited January 2018
  • OkhuraOkhura
    Reactions: 3,450
    Posts: 490
    Volunteer Forum Moderator
    edited January 2018
    Thanks for the reports, it has been forwarded!