This isn't about drugs, or anything else in real life.
This isn't about Nexon Customer Support stonewalling ban appeals.
This isn't about any of the serious issues that Nexon keeps "monitoring" and "discussing" and "looking into" until we give up hope of them ever being addressed.
This is about the perfectly ordinary issue of certain medals not registering
in the medal collection.
As can be seen in the linked thread, there are a bunch of medals that don't register in the collection. Some of them are old, from before the collection came into being, and some are new but (usually) non-KMS. It's an annoyance to medal collectors to have to keep these in inventory.
But we put together a list, and the VFMs forwarded the list to Nexon, and we (or at least I) felt confident that it was just a matter of time before Nexon adds these medals to the collection. They've already done one round of such additions in the past. It's an easy enough change, just not very high priority, so it could take time. Fair enough.
But yesterday, when the issue got mentioned on Discord, Arwoo showed up with news.
"I do have some information in regards to the medals"
"Well, it might not be good"
"Actually, it probably isn't good"
"The intention wasn't that every medal would be made with the ability to be registered"
I'm sorry but I'm having extreme difficulty wrapping my mind around this absurd statement. It was delivered about 9 hours ago, of which I slept about 5, and I am still just, just, I can't[\i].
Why would it be intentional to hand out medals, untradeable and with no useful stats, that can't be registered in the collection? What "intention" lies behind it, except the lazy intention to skip coding the one line that adds them?
Why is Nexon's answer always "NO"? (when it isn't complete silence, that is)
If that's how they respond to trivially straightforward issues, what hope is there for complex ones like game stability, bans, Haku, world populations, Jett, drop rates, meso farming, inventory clog, and so on and so forth?
Arwoo then went on to say, in response to our unhappy reactions:
"Yes, so that's what we're trying to solve with our delivered feedback"
"perhaps something could be added to the ones that can't"
"Ideally though, we'd like to see if it can be developed so that every medal can be registered since we're sure that's what you guys want"
"but I can't be certain of this promise"
Yeah. What "you guys" want. Like it's not a matter of proper game design (if you have a medal collection, it should include all medals), it's a special QoL perk that Nexon might be generous enough to grant us spoiled children. Why, when I was your age, I had to carry 50lb of medals on my back while trudging six miles through the snow every day, uphill and against the wind both ways!
Yes, I'm mad. Maybe having 20 medals clogging my Equip Inventory has something to do with it. And maybe I'm just sick and tired of the way this company pats itself on the back for solving one issue (and a dozen typos) a week, while the backlog just continues to build and the population continues to drop.