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Unable to purchase Maple Points Coupon

Tinaneko24Tinaneko24
Reactions: 300
Posts: 4
Member
edited June 2 in Bug Reporting
Bug type: Cash Shop error

After clicking 'BUY', I cannot check off the NX credit box or any other box to purchase the maple points. After putting it in cart, it allows me to click the NX credit box but when i try to purchase it, it gives me this error message:

'Due to an unknown error,
the request for Cash Shop has failed.'

AND

'Purchase Result!:
Unable to purchase 10k Maple Point Coupon.'

After clicking OK, it prompts me back to the map I was in previously.


Character name: Etheriel25

Character level: 200

Character job: Kanna

World name: Windia

Date and time of the incident: 06/02/2019 03:15PM EST

Comments

  • AKradianAKradian
    Reactions: 37,300
    Posts: 5,546
    Volunteer Forum Moderator, Private Tester
    edited June 2
    Maple Point coupons can only be purchased with NX Prepaid.
  • Tinaneko24Tinaneko24
    Reactions: 300
    Posts: 4
    Member
    edited June 2
    Thank you for clarifying that.