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Guild UI doesn't save member info when offline

HHG1HHG1
Reactions: 4,701
Posts: 633
Member, Private Tester
edited October 2018 in Bug Reporting
Bug type: Visual/database

Brief bug summary: Guild UI doesn't save your Job/Level information when logging out or going into offline mode. It resets to ???/???
However, if you search for other guilds than your own, the list will reveal who is currently in offline mode as they're the only people offline with the job/level visible.

Steps to reproduce:

Be in a guild
Log on
Enter offline mode
Look at guild UI to see your character's job/level
It will have reset to ???
--
Ask other member to log off or have them enter offline mode
Look at guild UI for their character's job/level
It will have reset to ???


Character name: all

Character level: all

Character job:
all

World name:
all

Date and time of the incident: As of v199 (October 4th)
Mastahiro

Comments

  • YinYangXYinYangX
    Reactions: 3,190
    Posts: 1,211
    Member, Private Tester
    edited October 2018
    Experiencing same bug.
  • army128army128
    Reactions: 200
    Post: 1
    Member
    To add more onto this bug of seeing a offline member's job/level, if that offline member were to quickly toggle online and then offline, it will display their statuses as ??? in the viewer's screen as normal, but when the viewer logs off and back on, OR when the viewer enter and exit the cash shop, the viewer can now see the offline member's job and level, indicating that the person is in offline mode.
  • CrystalOraCrystalOra
    Reactions: 2,450
    Posts: 546
    Member
    edited October 2018
    Since the last patch the guild does not record active members when they log in. All the people in the guild are ??? for level and job. So every guild looks like a dead guild...
  • OkhuraOkhura
    Reactions: 3,775
    Posts: 543
    Volunteer Forum Moderator
    edited October 2018
    Thanks, it's been forwarded.
    YinYangX
  • Roni777Roni777
    Reactions: 1,190
    Posts: 256
    Member, Private Tester
    edited October 2018
    Bug type: Offline Guild members information appear ???

    Brief bug summary:
    Guild members list supposedly allowed us to see members level and class. It also allow us to see whether the members have been online or not. Ussually all members will have "????" on their level and class after maintenance. But after that, whoever online, their information will be shown until next maintenance. But since last update, All offline members information will appear "????". And it makes the Guild hard to view members information as it appear ??? all the time. We can only see online members detail

    More details:
    While fixing this bug, I also made suggestions for guild improvement on the suggestion section. One of them also how unreliable and bad game system on the current Guild ranking is. Even a dead guild can have higher rank than a very active guild. You might as well want to "fix" it. Can read more detail on the forum suggestion section for this Guild improvement suggestions.

    Steps to reproduce:
    1. Open Guild tab
    2. you will see all offline members show ??? on their detailed information eventhough they have been online almost everyday

    Character name:
    RedNightW
    Character level:
    242
    Character job:
    Night Walker
    World name:
    Reboot
    Date and time of the incident:
    Since last update version that adds skill balance and removal of Singapore.
  • JaycursJaycurs
    Reactions: 200
    Posts: 3
    Member
    edited December 2018
    Is this bug ever gonna get fixed?
  • HHG1HHG1
    Reactions: 4,701
    Posts: 633
    Member, Private Tester
    edited December 2018
    Adding onto this.
    Now the guild UI has started showing some people's jobs and levels as "???" even when they're online. So far it's limited to when searching up other guilds than your own. And there is no pattern to which members jobs and levels are hidden.
    (People in offline mode are still showing as offline but reveals their job and level in the UI.)
  • SumiSumi
    Reactions: 1,410
    Posts: 56
    Member, Private Tester
    edited May 16
    This is still not fixed....
  • SumiSumi
    Reactions: 1,410
    Posts: 56
    Member, Private Tester
    edited June 14
    Thr guild ui still hasent been fixed. I would luke to know who is active in my guild and who is not so i can make space for new people/characters. But now i just g2 guess. When will this be fixed its been months now.

    Bug: only online people show the rest remains ??? As soon as they log off.

  • OkhuraOkhura
    Reactions: 3,775
    Posts: 543
    Volunteer Forum Moderator
    edited June 14
    It's been forwarded again.
  • SumiSumi
    Reactions: 1,410
    Posts: 56
    Member, Private Tester
    edited July 10
    Still no news about guild ui being fixed in the patch notes
  • AggraphineAggraphine
    Reactions: 14,925
    Posts: 2,819
    Member
    edited July 10
    Sumi wrote: »
    Still no news about guild ui being fixed in the patch notes

    Well clearly that's because it's nowhere near as important as... a buff icon erroneously appearing in the cash shop?
  • SumiSumi
    Reactions: 1,410
    Posts: 56
    Member, Private Tester
    edited July 26
    Its been more then half a year now its bs.... Fix this stuff....i wanna be able to keep track of whos active and whos not in guild... Please forward it... Again...
  • HHG1HHG1
    Reactions: 4,701
    Posts: 633
    Member, Private Tester
    edited July 28
    Adding onto this:
    Guild UI shows the offline character's job and level if they were just recently accepted into the guild while being offline.
    It resets when logging onto said character, and then logging off.
    YinYangX
  • SumiSumi
    Reactions: 1,410
    Posts: 56
    Member, Private Tester
    edited August 30
    Another month passed we had the world merge now andn guild uit still isnt fixed cmon fix this
  • CrystalOraCrystalOra
    Reactions: 2,450
    Posts: 546
    Member
    edited August 30
    I would also like this to be fixed
  • SumiSumi
    Reactions: 1,410
    Posts: 56
    Member, Private Tester
    edited September 11
    Can a moderator please reply and forward this sonit finally gets fixed =(
  • scholar624scholar624
    Reactions: 3,045
    Posts: 295
    Volunteer Forum Moderator
    edited September 11
    Sumi wrote: »
    Can a moderator please reply and forward this sonit finally gets fixed =(

    Yep On it,
    Everyone’s feedback with the guild UI has been forwarded onwards for further internal discussion.
    SumiYinYangX
  • SumiSumi
    Reactions: 1,410
    Posts: 56
    Member, Private Tester
    edited September 13
    scholar624 wrote: »
    Sumi wrote: »
    Can a moderator please reply and forward this sonit finally gets fixed =(

    Yep On it,
    Everyone’s feedback with the guild UI has been forwarded onwards for further internal discussion.

    Can you keep us posted on the situation? Its been months and the issues has just been kept quiet
  • SumiSumi
    Reactions: 1,410
    Posts: 56
    Member, Private Tester
    edited October 9
    Another month and again no news updates or a fix....