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  • Hello, Your gift drop may be full if you have participated in the Pathfinder Microsite Event since it provides several instant in-game rewards. Gift Drop currently only displays 20 items. The rest are hidden until other items are claimed. Please …
  • Hello! We apologize for the delay. Here are our responses to your questions. xSeldomSeen wrote: » You mention "if players purchased storage slots, they will be Compensated accordingly. Well what about characters slots that were purchased?? …
  • We just applied a fix to address this Cash Shop disconnection/crash issue. Can everyone please try entering the Cash Shop once again?
  • Hello! We are currently investigating this issue. We apologize for the inconvenience you may have experienced. We would appreciate it if you can answer this question for us. Was this your first time purchasing NX credit for MapleStory?
  • Hello! We have compiled the questions here and have relayed it to our team. We will answer them soon! Please do continue to ask World Merge-related questions if you have them.
  • We apologize but the Sengoku Revamp Celebration Gift distribution has been postponed. We plan to distribute them next week!
  • Yes, Tera Burning event starts June 12th after maintenance. We will have Mega Burning event in the next July patch as well. \o/
    in Next Burning Comment by Ghiblee June 11
  • Kanna Revamp will be included in our June 12th Patch Update.
  • Hello, First, we want to apologize for Spiegelmann’s Art Retrieval event ending prematurely. This was not intended as the event should have lasted until June 11th at 11:59 PM UTC. Since this is the case, we plan to distribute compensation to all …
  • Hello Maplers, We have decided to remove the trade block from all the players who have received items that did not match the coupon redeemed. Please note that you may have to re-log in to see these changes. Furthermore, we have decided not to r…
  • Marvel Machine Maintenance has been completed. You will receive the correct items for the coupons that have not been redeemed already and onwards. As mentioned above, for the players who have already received the incorrect items, we plan to look…
  • Hello! First, we apologize for the inconvenience. Marvel Machine will not be available from10:00 PM - 10:30 PM PDT today in order to disable these codes that have been providing the incorrect items. For the players who have already received the…
  • Just to let everyone know, we've fixed this issue during out Scheduled Maintenance today. Please check again. http://maplestory.nexon.net/news/48260/updated-may-22-scheduled-maintenance-may-23-2019
  • We have unscheduled maintenance at 2 PM PDT in order to fix server instability following today's maintenance. We apologize for the inconvenience. http://maplestory.nexon.net/news/49359/unscheduled-maintenance-may-23-2019
  • Hello! We are currently looking into this issue where Return to Adventure Fairy Bros Gift - Root Abyss Set Box cannot be opened in Reboot.
  • Hello! Yes, we've temporarily removed the Gachapon tickets in the Cash Shop. We apologize for the sudden removal without prior notice but it'll be back in the Cash Shop within 30 minutes from now.
  • We apologize for the confusion but we do plan to get an extra character slot for our Pathfinder release. We'll have a total of 47 slots with Pathfinder.
  • Hello! Just wanted to let everyone know that we are aware of the issue where Adventure Microsite Gift Box is expiring before 6/11. We are looking into this issue. Q.Q
  • Hello! MapleStory Fest in-game gifts have not been distributed to the attendees yet. We plan to do so next week! If any changes are made, we will update the community accordingly.
  • YinYangX wrote: » Silvaa wrote: » I second this. I think a sale near the end of the season would have benefited a lot more since a lot of players including myself are aiming for the expensive purchases in the Big Bang coin shop anyways. I did he…