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Thokim

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Thokim
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  • Hello Mapler, We have received your ticket, and it will be reviewed by a GM as soon as we are able to get to it. I do apologize for the delayed response. But keep an eye out, we should have our staff on it soon enough! Thanks again for your patienc…
  • Hello Mapler, I see that GM GM Kerihm has addressed the issue with your account. If you are still experiencing issues with your character(s), please do not hesitate to update your ticket so that we may be able to further look into this situation fo…
  • Hello Mapler, Please know that we have recently come back from a lengthy maintenance period. If you are still experiencing issues with your character(s), please do not hesitate to update your ticket so that we can further look into this issue.
  • Hello Mapler, I do see that GM Direnne is currently assist you with this issue. If you are still experiencing problems with your character(s) please be sure to update your ticket so we may be able to further investigate.
  • Hello Mapler, I am sorry to hear that you character was stuck, I do see that GM Drarad was able to address the issue with your character, please be sure to follow up with him to make sure that everything has been sorted out. If you should have any …
  • Hello Mapler, I am sorry that I could not assist you sooner and I do apologize for the delayed response. As there have been a few maintenance periods that have already passed, your character should no longer be affected. However, if you are still e…
  • Hello Mapler, I am sorry that I could not assist you sooner and I do apologize for the delayed response. As there have been a few maintenance periods that have already passed, your character should no longer be affected. However, if you are still e…
  • Hello Mapler, Please make sure to review our guidelines posted here: http://forums.maplestory.nexon.net/discussion/37/posting-guidelines-stuck-characters#latest If you are still experiencing issues with your character(s) being stuck please be sure …
  • Hello Mapler, Please make sure to review our guidelines posted here: http://forums.maplestory.nexon.net/discussion/37/posting-guidelines-stuck-characters#latest If you are still experiencing issues with your character(s) being stuck please be sure …
  • Hello Savio, Please make sure to review our guidelines posted here: http://forums.maplestory.nexon.net/discussion/37/posting-guidelines-stuck-characters#latest If you are still experiencing issues with your character(s) being stuck please be sure t…
    in [Stuck] Comment by Thokim December 2016
  • MapleStory completed their first service migration on November 10th, 2016. Next time you log into the Nexon Europe Launcher, you will receive a notification to set up a Nexon Global Account. Your game data will be migrated over a period of time, w…
  • Hello Mapler, I am sorry that I could not assist you however, after having reviewed your ticket, I see that GM Klobor was able to assist you with your character. If you are still experiencing problems, please do not hesitate to reach out to us agai…
  • Hello Mapler, I am sorry that I could not assist you sooner and I do apologize for the delayed response. As there have been a few maintenance periods that have already passed, your character should no longer be affected. However, if you are still e…
  • Hello Mapler, I am sorry that I could not assist you sooner and I do apologize for the delayed response. As there have been a few maintenance periods that have already passed, your character should no longer be affected. However, if you are still e…
  • Hello Mapler, I am sorry that I could not assist you sooner and I do apologize for the delayed response. As there have been a few maintenance periods that have already passed, your character should no longer be affected. However, if you are still e…
  • Hello Mapler, I am sorry that I could not assist you sooner and I do apologize for the delayed response. As there have been a few maintenance periods that have already passed, your character should no longer be affected. However, if you are still e…
  • Hello Mapler, I am sorry that I could not assist you sooner and I do apologize for the delayed response. As there have been a few maintenance periods that have already passed, your character should no longer be affected. However, if you are still e…
  • Hello Mapler, I am sorry that I could not assist you sooner and I do apologize for the delayed response. As there have been a few maintenance periods that have already passed, your character should no longer be affected. However, if you are still e…
  • Hello Mapler, I am sorry that I could not assist you sooner and I do apologize for the delayed response. As there have been a few maintenance periods that have already passed, your character should no longer be affected. However, if you are still e…
  • Hello Mapler, I am sorry that I could not assist you sooner and I do apologize for the delayed response. As there have been a few maintenance periods that have already passed, your character should no longer be affected. However, if you are still e…