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If this is your first visit, be sure to check out the Forums Code of Conduct: https://forums.maplestory.nexon.net/discussion/29556/code-of-conducts

OneLetter

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  • Code of Conduct

    Hello and welcome to the forums!



    The Nexon forums are for all players of Nexon games to socialize and engage in discussions with each other. To keep the forums a productive and positive place for all players to gather, please keep discussions G-rated. So welcome and take this opportunity to read our forum policy. Enjoy your visit and remember to have fun!


    Volunteers/Community Managers:

    - The forum community is handled by forum moderators and Community Managers. They are in charge of up keeping and promoting the forum community. They do not have tools to assist players with support inquiries.
    - Community Managers (also referred to as CMs) are always reading what you have to say and make reports to the appropriate teams when necessary, thus it is highly important players have discussions so all readers, including Community Managers, can understand.
    - Please do not make threads directed at the Community Managers/Volunteers. They will try to offer assistance if they can but please understand they may not comment or have information to provide at the time.
    - Volunteers do not have the right to ban or give infractions and are under a set of rules and best practices provided by Nexon to help moderate the forums. Only Community Managers have the power to give infractions and ban other users.

    Accounts:

    Forum IDs:
    - Keep it clean. That means avoid the usage of profanity, suggestive language and behaviors, and impersonating Nexon representatives. This includes abbreviations, slang, and other bypasses.
    - You are allowed ONE forum account. This is to protect threads from being intentionally necro-bumped (bumping old threads), impersonations, and ban dodging.
    - Inappropriate forum IDs will result in a name change picked by the Community Manager.
    - Duplicate forum accounts will result in the account banned from the forums.

    Account Trading
    - Account trading is a violation of Nexon's Terms of Use.
    - Threads asking for free or unused accounts will be deleted.
    - Intentionally sharing account information of your account or another's user account will result in a permanent ban of the mentioned account.

    Posting Rules and Regulations

    Inappropriate Discussions/Profanity:
    - Keep forum discussions pertaining to the game.
    - Controversial, illegal (pirating, drugs, other illicit etc.), adult (drinking, sexual activities and references) and Terms of Use-breaking (hacking, glitching, account trading, private servers, etc.) discussions are not allowed.
    - Profanity and vulgar speech will not be tolerated.
    - There is a language filter on the forums and bypassing the filter with symbols, rearranged letters, or substitute words will be considered as profanity.
    - Impersonating/attempting to pass off as of any Nexon representatives or other forum members will be punished by a permanent ban.
    - Sensitive topics regarding any death or violent behaviors. This also includes topics such as religious discussions, politics, race, and ethnicity.

    Harassment/Flaming/Trolling
    - Inflammatory threads towards the game, the players, the company and its employees will not be tolerated.
    - Baiting players to flame; derailing threads to incite an argument or negative behavior; and simply for the sake of causing trouble are not behavior accepted on the Nexon forums.
    - Making racist, derogatory, threatening comments and/or direct attacks on other members will not be tolerated.
    - Discrimination or dismissal of another user's input based on server or in-game identity is not permitted. The first step towards constructive conversation is to develop empathy for other members within this community. Disregarding the feedback or suggestion of others simply due to their world or server will no be tolerated.

    Inappropriate Images
    - Do not post images on the forums that can be insulting; promote adult behavior and activities; suggestive actions; violence; and/or ****ography.
    - Moderators have final say on if an image is deemed inappropriate.

    Advertising/Malicious Links
    - We do not allow the promotion of referral websites, phishing websites, or other malicious links.
    - This also includes threads that that intentionally promote ("advertise") non-Nexon games. If you would like to share a fansite, please do not spam.

    Spamming
    - Do not create multiple threads of the same topic or discussions to overwhelm the forums.
    - Bumping (repeated posting on a thread to keep it going or visible) is also not allowed.
    - Intentionally necro-bumping will result in disciplinary action.

    Behavior Towards Nexon
    - You are free to express yourself on the forums but not on Nexon's expense.
    - This means we will not allow derogatory comments, threats, intellect insults, "crusades" against Nexon or our users, and other comments encouraging other members to accept a certain ideology about Nexon.
    - We do welcome feedback and constructive criticism.
    - Constructive criticism is the process of offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments, in a friendly manner rather than an oppositional one.

    Fear, Uncertainty, Doubt (FUD)
    - Do not to spread fear, uncertainty and doubt (FUD) on the forums. This includes making claims on what Nexon’s actions intentions are.

    Opinions
    - Opinions are welcomed. However, we do expect you to respect the opinions of others, even if you do not agree with them.
    - Do not use conflicts you have with others forum members as discussion points.
    - If you have an opinion to share about Nexon games and its services, please post it constructively.

    Old Maple
    - Do not create threads pertaining to Old Maple Servers, Legacy Server, Pre-Big Bang Servers, etc. You can talk about previous verions of MapleStory for memories and nostalgia's sake, but discussions surrounding starting up new services or servers are not allowed.

    Customer Support

    Customer Support /Game Masters (GMs):
    - The Nexon forums are not a channel to contact Customer Support or Game Masters.
    - Use the support system to file tickets if you require assistance regarding account and billing inquiries or issues.

    Reporting Abuse:
    -To report abuse happening on the Nexon forums, on the right bottom corner of every post there is a Report abuse link.
    - When clicked it opens a report form for you to fill in a subject and a quick summary of what the abuse is.
    - If you wish to report in-game abuse you must use the in-game report options, website options or the ticketing system.
    - The forums are not the channel for reporting players.
    - Reporting players through the forums can be seen as harassment as it can lead to disruptive, inflammatory behavior.
    The Forum Rules of Conduct are enforced at the moderators' discretion along with the appropriate course of action taken on abusers. Please note that there might be additional rules for the forum for each Nexon title that are not covered in this document. If you feel an unclear on the proper etiquette for a forum please ask the Community Manager or a Volunteer for clarification. Excessive forum abuse may result in the termination of game accounts and potentially all associated accounts with it.
    Kylehell007trapiMesosGrayestOdin795AcuteMapleSicknessSuwakoMaple22carmenpop22
  • [COMPLETE] Scheduled Maintenance - Dec 8th, 2016

    [UPDATE - 12:30 PM PST]

    Maintenance has been completed.

    =============

    [UPDATE - 9:52 AM PST]

    This maintenance is being extended at this time. I do not have an exact ETA at this time for completion, but I'll report back once info has been passed along to me.

    Thank you.

    =============

    We will be performing a scheduled minor patch on Thursday, December 8, 2016 at 7:00 AM PST (10:00 AM EST / 4:00 PM CET / 2:00 AM AEDT). We anticipate the maintenance to last approximately 3 hours, concluding around 10:00 AM PST (1:00 PM EST / 7:00 PM CET / 5:00 AM AEDT).

    Please note that the estimated length of time for each maintenance is subject to change without notification.

    Thanks for your patience!

    Time:

    Thursday, December 8, 2016
    - PST: 7:00 AM – 10:00 AM
    - EST: 10:00 AM – 1:00 PM
    - CET: 4:00 PM – 7:00 PM
    - AEDT: 2:00 AM – 5:00 AM (Dec. 9)

    What will be unavailable:

    - All MapleStory game servers.

    Changes and Updates:

    - MapleStory will be updated to v.178.4.0.
    - Players that were affected by the issue with the Mix Dye Coupon will receive a replacement coupon for each of the coupons that were lost due to the issue. Please claim your Mix Dye Coupon(s) by clicking the gift box icon on the left side of the screen before midnight (12:00 AM Pacific) on January 1, 2017.
    - Players that were unable to open additional Daily V 180m Boxes from the Play V event will be given a replacement Daily V 180m Box for the ones that were lost. Please accept your Daily V 180m Box by clicking the gift box icon on the left side of the screen before midnight (12:00 AM Pacific) on January 1, 2017.
    - Newly created Kaiser characters will now properly receive the Dragon Link Skill.
    - The Super Megaphone and Item Megaphone cash items will now work properly when used.
    - The Mix Dye Coupon will no longer use two coupons when dyeing your hair.
    - Newly created 'Burning' characters will now properly receive the Mega Burning Project event rewards.
    - The Lightning God Ring will now properly apply the buff and animation.
    - The Daily V 180m Box will now properly give the Master Craftsman's Cube to players in Reboot world.
    - Players in Reboot world can now properly receive the Master Craftsman's Cubes from the V Tracker event.
    - Additional back end changes will be made to alleviate recent lag issues.

    Thank you.
    JettLuvsUDionysawKisjLilyPandaMaxwell_TempletonBlank_
  • Get Up to 15% Bonus NX!

    It’s time for your Christmas bonus! For a limited time in December, Nexon is offering bonus NX currency when you charge NX to your account. Between December 7th and December 21st, visit the Purchase NX page and choose one of the selected payment options. You can receive up to 15% bonus NX for FREE! The more you buy the more you get during this limited time offer. Stock up now and then see what amazing items you can get in MapleStory!

    image

    Be sure to follow these steps when purchasing to get your bonus NX:

    Step 1: Select the payment option of your choice (see qualified payment options below).

    NX Credit Bonus
    - PayPal
    - Credit Card
    - Skrill
    - BoaCompra

    NX Prepaid
    - Karma Koin
    - Nexon Game Cards
    - Xsolla
    - Epin
    - PayByMe

    Step 2: Select one of the NX package options that gives bonus NX.
    Step 3: Complete your transaction and enjoy your bonus NX!
    DeputyDerpy
  • A message about KThxBaiNao

    Hello all,

    I wanted to inform you KThxBaiNao is no longer employed by Nexon America. We appreciate all of the time and knowledge he provided to our team during his time here, and we wish him all the best in all future endeavors.

    In the interim, you may see some other members of the MapleStory team posting news and updates, and commenting across all of our social media accounts.

    As always, for any Customer Support concerns, you can file a Support Ticket at https://support-maplestory.nexon.net/hc/en-us

    Thank you.
    DeputyDerpy
  • [Unscheduled Maintenance] Dec 1, 2016

    [UPDATE - 9:05 PM]

    Please note that the team is continuing to work on the servers at this time, however they do not have a specific ETA at this time as to when service will resume. I'll update you all once more info is available, similar to this morning.

    While we all wait, we've launched a new Personality Quiz to find out which branch you should really main. Try it out right here >> http://woobox.com/a389ya
    DeathsLieKensterMemeRedBeanDefuzzedlChesterToniv94