I mean look at their glassdoor review. Even the good reviews say their upper-management is bad news for developing a quality game.
"Multi-billion dollar company" is irrelevant, smaller companies can meet the needs of their customers and companies even bigger than Nexon are worse about delivering promises.
You do hit the nail on the head though that GMS issues are neglected and not given enough priority.
This is the main reason I don't like non-KMS content. It's buggy, overpowered, has design issues, goes untouched for years, etc.
If Nexon put the same quality into GMS content that KMS got, I wouldn't really have any problems with it.
One could argue that GMS doesn't really bring in the cash, thus it doesn't warrant that much attention.
But Nexon has claimed several times that they want to corner the western market and recent overhauls to non-KMS content shows they're trying.
Nexon seems to fail to understand the core of these non-KMS contents though as they just slaughter them.
By the time Nexon gets to the actual game development step of the GMS content, they should already understand player issues and what they want.
I forgive or make excuses for Nexon very often, but I still don't like the way they screw over GMS players.
Balancing these things without pissing off the majority of your player base should be possible, Nexon.
Yeah, but you do realize you DON'T have to get Gollux gear immediately to play the game. I wonder how people functioned before Gollux.
It's going to take some time to get full Gollux gear...what's wrong with that? It'd be wrong if the ONLY way to progress through the game is with Gollux gear. However, that's not the case. You can find alternate accessories to replace Gollux stuff or use them as a place holder until you get it.
If you are considering Gollux accessories to be end-game gear and BiS, then personally, I think it's not a bad idea to start moving in the direction we are going now. It just boggles my mind how many complaints there are about "the good old time" of Maplestory where it takes eons to get to level 200...but as soon as anything changes so that it takes time to obtain, many people flip the switch.
But if you're really that upset about people who had Gollux gear already before the revamp, then I honestly have no argument for that. Except that life's not fair. :shrugs: