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  • Did anyone else get "NGS hack detected" banned

    THERE IS NOTHING in code of conduct that says you cant have any thrid party program running as long as it does not interfere with maplestory so yes you can have discord spoitfy or anything as long as it does not affect maplestory.

    All of this is irrelevant if the autoban system is running rampant indiscriminately.

    Anyways, Arwoo addressed autobans on the Livestream just now and said there should be an official response today about the issue. I really hope so, as I'd like to play for the rest of the weekend without fearing for my account.
  • Did anyone else get "NGS hack detected" banned

    Arwoo: Can we get a confirmation on the following programs and if they are triggering anything:
    Logitech Gaming Software
    Razer Synapse

    Telling us not to run any other programs is a bit vague and it seems a lot of people were hit by just running Chrome and Discord. People could have all kinds of things running in the backround, from Spotify and MSI Afterburner.

    I'm sure the team isn't up for suggestions, but wouldn't it make more sense to simply block people from opening the game if they had a certain program running rather than autobanning them outright and trying to fix collateral damage later?

    We're now nearly 48 hours into the events and I'd still rather not risk my account by playing in case one of the above mentioned programs triggers a ban. I have missed out on countless coins and will miss out on 2x and more if this is not resolved before we go into the weekend today.

    Yesterday I had to login or I would have lost reward points that were about to expire. I killed every single process on my computer except Steam and made sure I was in an out in less than 3 minutes. I forgot to pick up my auctions as well so will need to do the same today so the items won't disappear. I can tell you that I was holding my breathe the whole time.

    It's more than a little silly that this level of fear is there for simply logging into the game.