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      <title>Bug Reporting - Official MapleStory Website</title>
      <link>https://forums.maplestory.nexon.net/</link>
      <pubDate>Sun, 08 Nov 2026 12:53:53 +0000</pubDate>
          <description>Bug Reporting - Official MapleStory Website</description>
    <language>en</language>
    <atom:link href="https://forums.maplestory.nexon.net/categories/bug-reporting/p301/feed.rss" rel="self" type="application/rss+xml"/>
    <item>
        <title>Compensation make Nova Coins became time limited.</title>
        <link>https://forums.maplestory.nexon.net/discussion/17467/compensation-make-nova-coins-became-time-limited</link>
        <pubDate>Fri, 08 Dec 2017 10:31:30 +0000</pubDate>
        <category>Bug Reporting</category>
        <dc:creator>KingKing</dc:creator>
        <guid isPermaLink="false">17467@/discussions</guid>
        <description><![CDATA[Today I accepted the Nova Coin Compasassion from the Gift Box. I know the Coins from compensation are time limited.<br />
But I found the coins which from the Dragon Pops I opened today are stacked with the compensatory coins. They are become time limited too!!!<br />
Anyone else got the same issue?<br />
<br />
Reboot<br />
Name: KingKingDM<br />
DemonAvenger<br />
LV.233<br />
<br />
<img src="https://i.imgur.com/C4ZU4eS.jpg" alt="C4ZU4eS.jpg" /><br />
]]>
        </description>
    </item>
    <item>
        <title>Cadena Bug</title>
        <link>https://forums.maplestory.nexon.net/discussion/17469/cadena-bug</link>
        <pubDate>Fri, 08 Dec 2017 19:02:00 +0000</pubDate>
        <category>Bug Reporting</category>
        <dc:creator>TheOutlander</dc:creator>
        <guid isPermaLink="false">17469@/discussions</guid>
        <description><![CDATA[I've encountered this weird bug, whenever I use Summon: Shotgun on random occasions, Cadena will visually glitch out and warp to the top of a map. It happens most frequently when combined with Chain Arts: Pursuit as part of a combo. Sometimes this glitch will also lead to a disconnection to the world select screen. Has anyone else encountered this yet? ]]>
        </description>
    </item>
    <item>
        <title>The light bulb above head does not disappear.</title>
        <link>https://forums.maplestory.nexon.net/discussion/17439/the-light-bulb-above-head-does-not-disappear</link>
        <pubDate>Thu, 07 Dec 2017 08:15:10 +0000</pubDate>
        <category>Bug Reporting</category>
        <dc:creator>juhng62</dc:creator>
        <guid isPermaLink="false">17439@/discussions</guid>
        <description><![CDATA[Bug type: Quest, Light bulb<br />
<br />
Brief bug summary: The light bulb above head does not disappear.<br />
<br />
More details: Hi. I have been tried to enjoy all contents of maple story.<br />
As I went the theme dungeon: masteria, a NPC let me go Labyrinth. The problem is, I hate that kind of atmosphere. I did not finish it and I escaped from that. However, the quest bulb above my head does not disappear. I did reboot my computer several times, but the problem still remains. Please get rid of it.<br />
<br />
<a href="https://imgur.com/iaA9rQK" target="_blank" rel="nofollow">https://imgur.com/iaA9rQK</a><br />
<br />
<a href="https://imgur.com/KzjLJc5" target="_blank" rel="nofollow">https://imgur.com/KzjLJc5</a><br />
<br />
(anything not included in the other sections of your report)<br />
<br />
Steps to reproduce:<br />
<br />
(if not covered in the summary)<br />
Character name: winberry<br />
<br />
Character level: 160<br />
<br />
Character job: Wind archer<br />
<br />
World name: Galicia<br />
<br />
Date and time of the incident: Dec.6th. 2017. From 10:00pm<br />
<br />
(mention your time zone if you aren't posting Pacific time)<br />
EST]]>
        </description>
    </item>
    <item>
        <title>Unable to pickup mesos dropped Cryojet Mount</title>
        <link>https://forums.maplestory.nexon.net/discussion/17457/unable-to-pickup-mesos-dropped-cryojet-mount</link>
        <pubDate>Thu, 07 Dec 2017 23:44:33 +0000</pubDate>
        <category>Bug Reporting</category>
        <dc:creator>GoldAdventurer</dc:creator>
        <guid isPermaLink="false">17457@/discussions</guid>
        <description><![CDATA[Hello there,<br />
I'm unable to pick up mesos dropped by players riding on Cryojet Mount.<br />
<br />
Please fix this!! Why is it impossible??<br />
I'm playing in Luna world and it never let me pick up even a single meso sack!!<br />
I cannot pick up with any player!!<br />
<br />
<b>Update as of 08.12.2017:</b><br />
Please continue replying on the following discussion:<br />
<a href="http://forums.maplestory.nexon.net/discussion/17302/cant-pick-up-mesos-from-cryojet-event" target="_blank" rel="nofollow">http://forums.maplestory.nexon.net/discussion/17302/cant-pick-up-mesos-from-cryojet-event</a><br />
<br />
This is doubled and can be deleted.]]>
        </description>
    </item>
    <item>
        <title>Compensation intense power crystal</title>
        <link>https://forums.maplestory.nexon.net/discussion/17465/compensation-intense-power-crystal</link>
        <pubDate>Fri, 08 Dec 2017 06:42:50 +0000</pubDate>
        <category>Bug Reporting</category>
        <dc:creator>Phoeni</dc:creator>
        <guid isPermaLink="false">17465@/discussions</guid>
        <description><![CDATA[Brief bug summary:<br />
The compensation for the intense power crystal disappeared from the gift box. It said we could claim it until december 21.<br />
<br />
Character name:<br />
Cadicia<br />
<br />
Character level:<br />
190<br />
<br />
Character job:<br />
Cadena<br />
<br />
World name:<br />
Luna<br />
<br />
Date and time of the incident:<br />
December 8, 2017<br />
]]>
        </description>
    </item>
    <item>
        <title>The cryojet event is *still* broken.</title>
        <link>https://forums.maplestory.nexon.net/discussion/17451/the-cryojet-event-is-still-broken</link>
        <pubDate>Thu, 07 Dec 2017 18:25:35 +0000</pubDate>
        <category>Bug Reporting</category>
        <dc:creator>MageOfBattles</dc:creator>
        <guid isPermaLink="false">17451@/discussions</guid>
        <description><![CDATA[I've heard word that it was fixed in Luna, but I still don't have the cryojet event quest in the event tab. Kemdi still doesn't have the quest for me either.<br />
<br />
This is really frustrating, and I hope it's fixed soon. This is starting to get absurd.<br />
<br />
Edit: To clear up any possible misconceptions, my server is MYBCKN (chaos)]]>
        </description>
    </item>
    <item>
        <title>I can't start to ship (Commerci)</title>
        <link>https://forums.maplestory.nexon.net/discussion/17440/i-cant-start-to-ship-commerci</link>
        <pubDate>Thu, 07 Dec 2017 08:22:37 +0000</pubDate>
        <category>Bug Reporting</category>
        <dc:creator>juhng62</dc:creator>
        <guid isPermaLink="false">17440@/discussions</guid>
        <description><![CDATA[Bug type: Commerci Voyage<br />
<br />
Brief bug summary: I finished the quests in the Commerci, so I tried voyage. For the first tutorial, it was fine. But the problem arose from the second one. As I loaded up stuff,  I could click &quot;ship&quot;, but it actually did NOT work. I did reboot my computer several times, but the problem still remains. Please fix this.<br />
<br />
More details:<br />
<a href="https://i.imgur.com/VOP2F77.jpg" target="_blank" rel="nofollow">https://i.imgur.com/VOP2F77.jpg</a><br />
<br />
(anything not included in the other sections of your report)<br />
<br />
Steps to reproduce:<br />
<br />
(if not covered in the summary)<br />
<br />
Character name: winberry<br />
<br />
Character level: Galicia<br />
<br />
Character job: Wind Archer<br />
<br />
World name: Galicia<br />
<br />
Date and time of the incident: Dec. 7. 2017. From 2:00 am EST<br />
<br />
(mention your time zone if you aren't posting Pacific time)]]>
        </description>
    </item>
    <item>
        <title>Killed an elite monster no super nova prize</title>
        <link>https://forums.maplestory.nexon.net/discussion/17419/killed-an-elite-monster-no-super-nova-prize</link>
        <pubDate>Wed, 06 Dec 2017 18:38:30 +0000</pubDate>
        <category>Bug Reporting</category>
        <dc:creator>XPbrbpeebreakXP</dc:creator>
        <guid isPermaLink="false">17419@/discussions</guid>
        <description><![CDATA[It said to kill an elite monster to get prize. Went to a field and killed normal monsters until and elite monster showed up and killed it. Still can't claim the super nova prize. Why?]]>
        </description>
    </item>
    <item>
        <title>Unable to download the Nexon Launcher</title>
        <link>https://forums.maplestory.nexon.net/discussion/17427/unable-to-download-the-nexon-launcher</link>
        <pubDate>Thu, 07 Dec 2017 00:06:40 +0000</pubDate>
        <category>Bug Reporting</category>
        <dc:creator>MageOfBattles</dc:creator>
        <guid isPermaLink="false">17427@/discussions</guid>
        <description><![CDATA[I got a update notice on the nexon launcher, so I tried to update it. But every time I tried, I got an error saying something about permissions. I figured that uninstalling the nexon launcher and reinstalling it would be worth a shot, but after clicking on the link on the main page to download the launcher, nothing happens.<br />
<br />
I'm currently logged into maple, so I'm not sure if that's what's causing the issue, but I'm also a bit paranoid to log out because I don't know when I'll be able to log back in. Should I try restarting my computer? Or is there something else that I need to do?<br />
<br />
Edit: I was able to find a working link to download, but I got this message again:<br />
<br />
<img src="https://i.imgur.com/01ov25H.png" alt="01ov25H.png" />]]>
        </description>
    </item>
    <item>
        <title>Where is my Breakthrough  compensation?</title>
        <link>https://forums.maplestory.nexon.net/discussion/17426/where-is-my-breakthrough-compensation</link>
        <pubDate>Wed, 06 Dec 2017 23:56:57 +0000</pubDate>
        <category>Bug Reporting</category>
        <dc:creator>EXdest</dc:creator>
        <guid isPermaLink="false">17426@/discussions</guid>
        <description><![CDATA[I reached Lv. 140 yesterday with a brand new character. I just completed the quest but I did not receive anything from it. Where are they?]]>
        </description>
    </item>
    <item>
        <title>Kanna Double Medals</title>
        <link>https://forums.maplestory.nexon.net/discussion/17420/kanna-double-medals</link>
        <pubDate>Wed, 06 Dec 2017 19:38:10 +0000</pubDate>
        <category>Bug Reporting</category>
        <dc:creator>YinYangX</dc:creator>
        <guid isPermaLink="false">17420@/discussions</guid>
        <description><![CDATA[Bug type: Character Content<br />
<br />
Brief bug summary: Kanna Medals are getting registered twice in medal list.<br />
<br />
More details:<br />
Get got on my Kanna for the first time after the Nova update and noticed I got awarded the Yin and Yang medal (in register again). Leveled to 30 and message says I got awarded Cacophonous Kanna twice (only got one medal equip).<br />
<br />
(anything not included in the other sections of your report)<br />
<br />
Steps to reproduce:<br />
Make a Kanna, level her up until you get a Kanna medal, notice it happens twice.<br />
<br />
(if not covered in the summary)<br />
<br />
Character name: XKanna0<br />
<br />
Character level: 30 (was 27 when first noticed)<br />
<br />
Character job: Kanna<br />
<br />
World name: Scania<br />
<br />
Date and time of the incident: Dec. 6, 2017<br />
<br />
(mention your time zone if you aren't posting Pacific time)]]>
        </description>
    </item>
    <item>
        <title>Party Rollback Semi-Bug</title>
        <link>https://forums.maplestory.nexon.net/discussion/17417/party-rollback-semi-bug</link>
        <pubDate>Wed, 06 Dec 2017 18:08:36 +0000</pubDate>
        <category>Bug Reporting</category>
        <dc:creator>YinYangX</dc:creator>
        <guid isPermaLink="false">17417@/discussions</guid>
        <description><![CDATA[(First of all, didn't post this in Bugs since I don't think I can reproduce and looked like a one time thing, was just wondering if anyone else every had this issue.)<br />
<br />
So I relogged and noticed that it said I was in a party (saw the party hp thing all the way to the right). Said party was the one I was with 1/2hrs before I logged off the previous night (left the party and did solo grinding for the 1/2hrs, point being I was sure I left the party). When I went to the party tab and clicked &quot;Leave Party&quot;, the game said &quot;You have yet to join a party.&quot; Went to Farm and came back and it was gone. Anyone else ever have this issue?<br />
<img src="http://i1091.photobucket.com/albums/i385/yinyang277/Maple_171206_174250.jpg" alt="Maple_171206_174250.jpg" /><br />
]]>
        </description>
    </item>
    <item>
        <title>After Alt+Enter</title>
        <link>https://forums.maplestory.nexon.net/discussion/17393/after-alt-enter</link>
        <pubDate>Tue, 05 Dec 2017 04:48:14 +0000</pubDate>
        <category>Bug Reporting</category>
        <dc:creator>Rosyre</dc:creator>
        <guid isPermaLink="false">17393@/discussions</guid>
        <description><![CDATA[I've been looking all over Google to find if anyone has this problem, I've been so frustrated. I uninstalled, then installed the game again, but it doesn't seem to work anymore. It use to work like that, but I don't know understand why it's happening like this.<br />
So, sometimes, whenever I press Alt+Enter,<br />
It does go to either windowed mode or full screen (Depends on which I'm using) But when ever I hit those buttons,<br />
I can't get into Maplestory anymore. I launch Maplestory, and it just tabs out. Like it won't even let me press anything to undo it.<br />
<a rel="nofollow" href="https://www.youtube.com/watch?v=QSU9RiZ6BGc"><img src="https://img.youtube.com/vi/QSU9RiZ6BGc/0.jpg" width="640" height="385" alt="image" style="border: 0px;" /></a>]]>
        </description>
    </item>
    <item>
        <title>Power Crystal Bug</title>
        <link>https://forums.maplestory.nexon.net/discussion/17415/power-crystal-bug</link>
        <pubDate>Wed, 06 Dec 2017 06:22:37 +0000</pubDate>
        <category>Bug Reporting</category>
        <dc:creator>lnqgdn123</dc:creator>
        <guid isPermaLink="false">17415@/discussions</guid>
        <description><![CDATA[the patch note said you can sell 60 Power Crystal per week. But the limit of power crystal didn't refresh this week. i can't sell power crystal anymore.<br />
World Name: Windia<br />
Character name: lnqgdn123<br />
Character lvl: 219<br />
Character job: Kinesis]]>
        </description>
    </item>
    <item>
        <title>Two game boards in bingo event</title>
        <link>https://forums.maplestory.nexon.net/discussion/17412/two-game-boards-in-bingo-event</link>
        <pubDate>Wed, 06 Dec 2017 03:02:04 +0000</pubDate>
        <category>Bug Reporting</category>
        <dc:creator>JushiroNet</dc:creator>
        <guid isPermaLink="false">17412@/discussions</guid>
        <description><![CDATA[Bug type: Event<br />
<br />
Brief bug summary: Two game boards appear in the bingo event.<br />
<br />
More details: Previous versions of this event gave everyone a single board to play the game. It seems we have two this time around. It could be intended but I don't know...<br />
<br />
Steps to reproduce: Accept the invite to the bingo event. Let the game begin and you will have two boards to play bingo.<br />
<br />
<img src="https://cdn.discordapp.com/attachments/312354082356592641/387797323524341760/Maple_171206_024721.jpg" alt="Maple_171206_024721.jpg" /><br />
<br />
Character name: Jushiro<br />
<br />
Character level: 250<br />
<br />
Character job: Bishop<br />
<br />
World name: Bellocan<br />
<br />
Date and time of the incident: December 5, 2017 6:45 pm.]]>
        </description>
    </item>
    <item>
        <title>Cryojet Event Missing</title>
        <link>https://forums.maplestory.nexon.net/discussion/17273/cryojet-event-missing</link>
        <pubDate>Thu, 30 Nov 2017 20:07:09 +0000</pubDate>
        <category>Bug Reporting</category>
        <dc:creator>Krylon</dc:creator>
        <guid isPermaLink="false">17273@/discussions</guid>
        <description><![CDATA[Bug type: Quest<br />
<br />
Brief bug summary: Cryojet Event Quest is missing<br />
<br />
More details: The event is nowhere to be found on the server Luna. Neither the star tab or the NPC have it, even tho the American side of the server can do the event perfectly fine.<br />
<br />
Steps to reproduce: Login on Luna &gt; Click Star Tab or visit Kemdi in Henesys/Leafre<br />
<br />
<br />
Character name: Haku<br />
<br />
Character level: 250<br />
<br />
Character job: Kanna<br />
<br />
World name: Luna<br />
<br />
Date and time of the incident: 30.11.2017 8pm UTC]]>
        </description>
    </item>
    <item>
        <title>Dual Blade's Asura doesn't work in bosses</title>
        <link>https://forums.maplestory.nexon.net/discussion/17406/dual-blades-asura-doesnt-work-in-bosses</link>
        <pubDate>Tue, 05 Dec 2017 20:51:35 +0000</pubDate>
        <category>Bug Reporting</category>
        <dc:creator>6969lolz6969</dc:creator>
        <guid isPermaLink="false">17406@/discussions</guid>
        <description><![CDATA[Bug type:<br />
Brief bug summary: When Asura is cast, the animation starts, but no attacks or animations happen after the initial cast.<br />
<br />
<br />
<br />
Steps to reproduce:<br />
So far, I've tried on Gollux, Pink Bean, Root Abyss bosses and Easy Cygnus<br />
<br />
1) Enter the boss<br />
2) try and cast Asura<br />
<br />
Character name: 6969lolz6969<br />
<br />
Character level: 210<br />
<br />
Character job: Dual Blade<br />
<br />
World name: Scania<br />
<br />
Date and time of the incident:12/5/2017, 12:00<br />
<br />
(mention your time zone if you aren't posting Pacific time) EST]]>
        </description>
    </item>
    <item>
        <title>Unable to cast skills at Lucid</title>
        <link>https://forums.maplestory.nexon.net/discussion/16924/unable-to-cast-skills-at-lucid</link>
        <pubDate>Sat, 04 Nov 2017 20:25:21 +0000</pubDate>
        <category>Bug Reporting</category>
        <dc:creator>FortunatEvan</dc:creator>
        <guid isPermaLink="false">16924@/discussions</guid>
        <description><![CDATA[<b>Bug type:</b><br />
Technical Issue? - Unable to cast skills<br />
<br />
<b>Brief bug summary:</b><br />
Unable to cast any skills in Lucid Boss Fight<br />
<br />
<b>More details: </b><br />
For whatever reason I was unable to attack or cast any skill at all during weekly lucid run (same thing happened to 2 others in party). Not quite sure what caused this, but I was able to attack against after a couple of deaths. Someone else who had the bug was able to attack again after a couple minutes, which makes me think it's not something related to dying (I died a couple times where I was still unable to attack afterwards)<br />
Recording of the bug (started recording a minute orso after it occured): <a href="https://www.youtube.com/watch?v=rVhdyjSgkR0&amp;feature=youtu.be" rel="nofollow">https://youtube.com/watch?v=rVhdyjSgkR0&amp;feature=youtu.be</a><br />
<br />
<b>Steps to reproduce:</b><br />
Enter Lucid, seems to randomly happen.<br />
<br />
<br />
<b>Character name:</b> Fortunate<br />
<b>Character level:</b> 250<br />
<b>Character job</b>: Bishop<br />
<b>World name:</b> Luna<br />
<b>Date and time of the incident:</b> 21:00 CET 04-11-2017]]>
        </description>
    </item>
    <item>
        <title>Stuck in map</title>
        <link>https://forums.maplestory.nexon.net/discussion/17390/stuck-in-map</link>
        <pubDate>Tue, 05 Dec 2017 04:04:45 +0000</pubDate>
        <category>Bug Reporting</category>
        <dc:creator>Derplz</dc:creator>
        <guid isPermaLink="false">17390@/discussions</guid>
        <description><![CDATA[im doing the commerci quests and im at the map where i fight ll capo, but i cant do any dmg to him and cant leave the map<br />
]]>
        </description>
    </item>
    <item>
        <title>Attack Speed</title>
        <link>https://forums.maplestory.nexon.net/discussion/17301/attack-speed</link>
        <pubDate>Fri, 01 Dec 2017 09:37:09 +0000</pubDate>
        <category>Bug Reporting</category>
        <dc:creator>xXx_xxHunteRxx_xXX</dc:creator>
        <guid isPermaLink="false">17301@/discussions</guid>
        <description><![CDATA[Bug type: Gameplay<br />
Brief bug summary: Attack Speed can be increased over the set cap.<br />
<br />
More details:<br />
Attack Speed can be bypassed from stage 2 with other means except for Rune of Swiftness.<br />
The method used to bypass the stage 2 Attack Speed is usage of Monster Park Extreme Green Potion.<br />
This bug gives an unfair advantage for classes that use skills that repeatedly cast/attack over key-holding skills (such as Song of Heaven, Hurricane, Beam Dance etc).<br />
This run also makes Rune of Swiftness not as valuable.<br />
<br />
Steps to reproduce:<br />
- Obtain stage 2 Attack Speed with weapon, booster, Attack Speed +1 inner ability etc.<br />
- Cast Decent Speed Infusion, see your Attack Speed not being affected. Abort the buff.<br />
- Apply Extreme Green Potion, see your Attack Speed going above the cap, to stage 1.<br />
- Cast Decent Speed Infusion, see your Attack Speed maxing out as if you used Rune of Swiftness.]]>
        </description>
    </item>
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