Bug Reporting - Official MapleStory Website https://forums.maplestory.nexon.net/ Sun, 08 Nov 2026 12:32:08 +0000 Bug Reporting - Official MapleStory Website en Legion Raid Power doesn't auto update https://forums.maplestory.nexon.net/discussion/16873/legion-raid-power-doesnt-auto-update Wed, 01 Nov 2017 09:37:26 +0000 Bug Reporting shad0wn1te 16873@/discussions
Video for proof: https://youtu.be/4t-ZudvMmHo]]> Help with Xenon quest https://forums.maplestory.nexon.net/discussion/16858/help-with-xenon-quest Tue, 31 Oct 2017 08:38:36 +0000 Bug Reporting Soultacular 16858@/discussions Magnus safe zone and meteorites not working https://forums.maplestory.nexon.net/discussion/16872/magnus-safe-zone-and-meteorites-not-working Wed, 01 Nov 2017 06:47:47 +0000 Bug Reporting zoutzakje 16872@/discussions
Bug Summary: Tried normal Magnus today and i noticed a couple of things were off. The meteorites were not spawning and i was getting damage from inside the blue safe zone. While the former certainly works in my favour, the latter does not. This is the first time I have encountered this issue, so i don't know if I'm able to duplicate it. Guess I'll find out tomorrow.
I believe the magnus simulator (easy magnus) gave me the same issue. But i killed him so fast that it was hard to tell.

Character name: zoutzak

Character level: 206

Character job: Blade Master

World name: Luna

Date and time of the incident: 11/1/2017 02:00 AM (EST)


Let me know if you need any more information. Cheers]]> Boss Death Issues https://forums.maplestory.nexon.net/discussion/16864/boss-death-issues Tue, 31 Oct 2017 17:20:08 +0000 Bug Reporting CrazyEgg 16864@/discussions Brief bug summary:
when I die during a boss e.g. hellux, three possible things happen
1) I die and the click to revive window never appears forcing me to relog
2) the 30 seconds to use buff freezer noti comes up but I can still move and attack and my buffs are still active. after the 30 seconds are up the little message window just disappears as if nothing happens, all boss attacks on me during the time are useless e.g. cvel tail cant kill me and the counter wont go below 4 lives
3) I get the same effect as number 2 but instead of being immune to everything after the first death, I can still die within the 30 seconds. if I die like that then ill get the same issue as number 1

Character name: CrazyEgg

Character level: 228

Character job: Evan

World name: Reboot

Date and time of the incident: 11/1/2017 04:44AM (AEDT)



]]> [Solved] Storage Room 4 Slot Coupon not working. https://forums.maplestory.nexon.net/discussion/16871/solved-storage-room-4-slot-coupon-not-working Wed, 01 Nov 2017 03:47:41 +0000 Bug Reporting CottonLink 16871@/discussions
Brief bug summary: I bought two "Storage Room 4 Slot Coupons" from Leafre store and they didn't work.


Character name: Dakuraisu
Character level: 167
Character job: Hayato
World name: Reboot

Here is a screenshot of me checking my storage after buying and using the second Storage Coupon:
http://ibb.co/keQbyG

I couldn't take a picture of the first one because I thought relogging was the solution.]]> Can't Recieve Halloween Hot Week Items [SOLVED] https://forums.maplestory.nexon.net/discussion/16866/cant-recieve-halloween-hot-week-items-solved Tue, 31 Oct 2017 20:54:38 +0000 Bug Reporting DreamWeaver 16866@/discussions **NOTE: This is unrelated to a similarly titled thread posted earlier.**

Bug type: Functionality (Best guess according to posting guidelines)

Brief bug summary: Gift notifier shows "New" but after clicking both gift boxes are empty. When clicking "Accept", an error box pops up. Also note that event date is incorrect.

More details:

(anything not included in the other sections of your report)

Steps to reproduce: Tried the process again. Same result.

Character name: AuraSidhe

Character level: 181

Character job: Wind Archer

World name: Reboot

Date and time of the incident: October 30/31 around 3 PM CST(My usual log in time)

zhOQRwR.jpg

R2XfkHu.jpg]]> Avatar Stamp Trade Issue https://forums.maplestory.nexon.net/discussion/14098/avatar-stamp-trade-issue Wed, 21 Jun 2017 08:22:44 +0000 Bug Reporting Sais 14098@/discussions Brief bug summary: When I try to trade in PERMANENT items that are clearly eligible to be traded in for stamps because they show up as options to trade in, I get the response that the item has a duration of less than 100 days and then the trade fails to resolve. I tried with several other nx items that were supposed to be eligible and none worked.

More details:
On one occasion the item was read as an Eye of Fire ETC item which is used for summoning Zakum showed up during the confirmation dialogue for the stamp trade instead of the nx item I had chosen. When that particular dialogue showed up, it told me to clear my ETC tab which had more than a dozen slots open. Any other time, the spot where the item is supposed to be displayed during the trade confirmation dialogue is blank. The dialogue ends up reading "Are you sure you want to exchange _ for (Avatar Box Stamp sprite) Avatar Box Stamp?" So the selected nx item doesn't even show up in the dialogue. After I confirm the trade I get "The duration of the item you selected is less than 100 days."

List of all the permanent, eligible nx items I tried to trade in, but failed to work:
Blue Hat Chat Ring
Green Hat Chat Ring
Chocolate Quote Ring
Rainbow Quote Ring
Colorbug Label Ring
Colorbug Chat Ring
Block Party Cap
Cape Shoes (F)
Cape Shoes (M)
Cape Beret
Sweet Chocolate Dessert Shoes
Wooden Bell Shoes
Fantastic Beach Cape
Chicken Mochi Hat

Steps to reproduce:
1. Speak to Ari the Avatar Stamp Trader in the Free Market
2. Click NEXT
3. Click NEXT again
4. Select the NX item you wish to trade in (in this case you can use the items listed above in the more details section as reference for the item to choose)
5. Click NEXT
6. Click YES

Occasionally, the chat closes immediately after step 4 regardless of the item because I've tried the same item more than once and the chat box sometimes closed before I could confirm the trade.


Character name: Sais

Character Level: 231

Character job: Dual Blade - Blade Master

World name: Broa/Khaini (The character was created in Broa)

Date and time of incident: June 21, 2017 4:21am (EDT)


Is anyone else experiencing this issue? Am I doing something wrong?]]> Cannot receive Hot Week Reward #SOLUTION FOUND# https://forums.maplestory.nexon.net/discussion/16859/cannot-receive-hot-week-reward-solution-found Tue, 31 Oct 2017 11:42:04 +0000 Bug Reporting tessadeno 16859@/discussions ################# NOT A BUG, SOLUTION FOUND #################
################# NOT A BUG, SOLUTION FOUND #################


Hello,

I've been experiencing issues with receiving the Halloween Hot Week Rewards.

Bug type: item/functionality (event)

Brief bug summary: I'm not able to 'click' on the gift box icon, left on the screen, and because of that I cannot receive the gift box with reward.

More details: When i hover over the icon, I do not see a pop up, like the ones i see when hovering over the Star (Event icon) or Light bulb (Quest icon).
It does not look like a clickable icon to me. I also tried with multiple characters, but that did not work either.
I do meet the requirements for receiving the gift box: level 33+ and I do not have unclaimed rewards.


Character name: SolidGround

Character level: 202

Character job: Aran

World name: Windia

Date and time of the incident: Monday October 30, Tuesday October 31.


I think this might be a bug, but please correct me if I'm wrong.

More people with the same issue?


################# NOT A BUG, SOLUTION FOUND #################
Solution:
reius123 wrote: »
For me the gift menu popped up near the HP/MP menu at the very bottom of the screen (really easy to miss).
This first link shows where my pop up menu was
https://imgur.com/a/vkpYS

This second link shows a clutter of random stuff which if you press accept it states "failed to receive game item"
https://imgur.com/a/SkniF

If you scroll down the gift menu eventually you'll see the event hot day gift box.
]]> wrong post (please delete) https://forums.maplestory.nexon.net/discussion/16860/wrong-post-please-delete Tue, 31 Oct 2017 11:49:35 +0000 Bug Reporting Xenon109 16860@/discussions Sunny Sunday perk event :Oct. 29 - Dream Defender https://forums.maplestory.nexon.net/discussion/16837/sunny-sunday-perk-event-oct-29-dream-defender Sun, 29 Oct 2017 03:15:00 +0000 Bug Reporting thrakkes 16837@/discussions
http://maplestory.nexon.net/news/25942/sunny-sunday-perk-event-october-29

Receive 2x the symbol rewards from the Vanishing Journey daily quest.
Receive 2x the symbol rewards from the Chu Chu Island ‘Hungry Muto’ quest.
Receive 2x the coin rewards from Dream Defender in Lachelein.
Receive 2x the daily limit of entries to Dream Defender in Lachelein.
Receive 1.5x EXP from bounty hunting with Pollo and Fritto.

Still capped at 3 entries. But it was possible to receive 2x coins reward.]]> Kanna Mana Overload bug: switches itself off https://forums.maplestory.nexon.net/discussion/16849/kanna-mana-overload-bug-switches-itself-off Mon, 30 Oct 2017 15:25:33 +0000 Bug Reporting Soephaai 16849@/discussions Bug type:

Bug concerning the Magician Common skill: Mana Overload, when used by Kanna.

Brief bug summary:

Mana Overload is a skill that consumes a % of the user's Mana per skill cast, in order to amplify their damage output. When a magician does not use MP, it consumes HP instead. In the case of Kanna, Kanna's mana system is different from the convential mana system, so Mana Overload consumes HP when used. However: when Kanna reaches low Mana levels (which is constantly), Mana Overload switches itself off, as if it was depending on MP consumption.

In short: Mana Overload turns off for Kanna on low Mana, despite Kanna being a class for which Mana Overload works based on HP

This should be changed to: Mana Overload only turning off when HP is too low.

More details:

The skill is unusable in it's current state, making the class lose an overall 8-10% final damage boost.

To be more specific as to when it turns off: It turns off whenever Kanna attempts to cast a skill which cost exceeds your current Mana. It will perceive this as a sign you are out of mana (think of this in the case of an explorer mage) and switch off Mana Overload.

Steps to reproduce:

Turn on Mana Overload -> notice as it consumes HP when using skills! -> get to low mana -> notice how Mana Overload switches itself off at low mana.

Character name:

Blauwpet

Character level:

243

Character job:

Kanna

World name:

Reboot]]> Kanna Buff Freezer bug https://forums.maplestory.nexon.net/discussion/16850/kanna-buff-freezer-bug Mon, 30 Oct 2017 15:59:01 +0000 Bug Reporting Soephaai 16850@/discussions Bug type:

A bug regarding the use of Buff Freezers on Kanna's Haku skills.

Brief bug summary:

Whenever Kanna uses Buff Freezers, the expected result is to respawn with all buffs retained. However, even though Haku's Blessing, the Breath of the Unseen and Foxfire still show up in the skill bar at the top right, they do not provide any effects. Until Haku recasts these buffs (which won't recast until the time is up, as they run on an invisible timer), Kanna will be without these buffs, despite using the Buff Freezer.

The timer that decides when Haku recasts its skills is based on the duration of the buffs (up to 40-60 seconds, depending on skills), and this timer persists through death. So, dying means you'll be without Haku's skills for up to 40-60 seconds, that's a big damage loss.

Bottom line: Haku's skills are only retained visually, they do not provide any active effects after dying and using a Buff Freezer to retain them. Because of the timer that keeps Haku from recasting, you're without Haku's skills for a long time.


More details:


One question I had is whether this also is the case for Party members. When a party member of a Kanna dies affected with Haku's Blessing, and uses a Buff Freezer, do they retain its effects? I'm currently unable to test this so I'm hoping for some community input. :p

Steps to reproduce:


Cast Haku Reborn, and have Haku bless you with his weak-ass skills -> Die -> use a Buff Freezer -> See your skills in the active buff bar, but notice that your stats/damage is not affected by them.


Character name:

Blauwpet

Character level:

243

Character job:

Kanna

World name:

Reboot]]> [Event] Sugar Rush Day 4 reward not received https://forums.maplestory.nexon.net/discussion/16731/event-sugar-rush-day-4-reward-not-received Sat, 21 Oct 2017 19:14:26 +0000 Bug Reporting Imparator 16731@/discussions
I recently completed the 2k mobs hunting from today's Sugar Rush Event quest and received nothing although the chat said that I received 2x Master Craftsman Cube in my use tab.
Here is an image of it;
Maple_171021_190708.jpg]]> Maple Music Festival didn't reset from last year https://forums.maplestory.nexon.net/discussion/16839/maple-music-festival-didnt-reset-from-last-year Sun, 29 Oct 2017 09:42:01 +0000 Bug Reporting Fennekin 16839@/discussions
Bug type: Gameplay

Brief bug summary: All quests/achievements completed during last year's Maple Music Festival, are still completed during this year's one.

More details:

The main ones I'm concerned about are the Fireworks quests, which give cubes. My main character wasn't able to accept the "[Maple Music Festival] The 1st Fireworks Show" because, as shown in the first image, I completed it last year. Meanwhile, all my mules, which didn't do the first quest last year, were able to do it. More obviously, all my achievements from last year are still around, despite the "Reigning MMF Marathon Runner" quest being impossible to complete at this time (it requires you to enter the MMF rhythm game 120 times total or something - since the event's been out for less than a week, and you're only allowed five entries per day, there's no way I could've cleared it this year yet). Also, the shop didn't reset either, so everything that was sold out last year, is still sold out for me.

LbsxEr4.png
XrxQHEO.png

Steps to reproduce:

1. Clear the Maple Music Festival quests/buy items from the shop in 2016
2. Try to do the same thing in 2017

Character name: Kyun

Character level: 237

Character job: Angelic Buster

World name: Bera

Date and time of the incident: Saturday UTC]]> Got burn-a-character notification https://forums.maplestory.nexon.net/discussion/16838/got-burn-a-character-notification Sun, 29 Oct 2017 08:29:44 +0000 Bug Reporting AznboiE 16838@/discussions
Additional details:
There are no mentions of a burning event for this update.
I made an explorer class

Character name: Einel
Level:1
Class: Beginner
World: Bera

Time of occurance: 3:20 AM CDT, 10/29/2017]]> "Recommended World: Renegades" stuck on screen https://forums.maplestory.nexon.net/discussion/16831/recommended-world-renegades-stuck-on-screen Sat, 28 Oct 2017 14:46:27 +0000 Bug Reporting AKradian 16831@/discussions Bug type: Graphic

Brief bug summary: After hitting ESC in character selection screen, a window recommending Renegades appears, and stays on the screen until client exit.

Steps to reproduce:
1. Launch client. Select world and channel.
2. On the character selection screen, press ESC
3. Observe that you are returned to the World Selection screen, but with a recommendation for Renegades appearing on it
4. Select any world and channel, login to any character, do anything in the game, and observe that the recommendation does not disappear.
5. Observe that the recommendation window does not respond to either OK or Cancel, either.

Example (in Monster Life):
j8FgFYB.png
]]> Dual blade SP https://forums.maplestory.nexon.net/discussion/16834/dual-blade-sp Sat, 28 Oct 2017 19:55:45 +0000 Bug Reporting clockworkmachina 16834@/discussions Nine-Tailed Fox damage skin visual bug https://forums.maplestory.nexon.net/discussion/16816/nine-tailed-fox-damage-skin-visual-bug Fri, 27 Oct 2017 00:28:53 +0000 Bug Reporting Embray 16816@/discussions
Brief bug summary: The Nine-Tailed Fox's head doesn't properly align with the numbers as seen in the link below.

More details: https://cdn.discordapp.com/attachments/206147644043689988/373245315098345474/unknown.png]]> I can't move on the Quest https://forums.maplestory.nexon.net/discussion/16730/i-cant-move-on-the-quest Sat, 21 Oct 2017 17:44:18 +0000 Bug Reporting LucidScarlett 16730@/discussions But I can't get the next quest : [Commerci Republic] In the Name of the Empress
Can someone help me?

My Character Name: KonpakvYoumu
Level: 189
Job: Hayato
]]> Mysterious Empty Gift Box? https://forums.maplestory.nexon.net/discussion/16812/mysterious-empty-gift-box Thu, 26 Oct 2017 20:08:05 +0000 Bug Reporting Petalmagic 16812@/discussions qOHNNf0.png
What the heck?

If this matters...
Character Name: Oblitanima
Character Level: 140
Character Class: Shade
World: Reboot
Time: Basically right now.]]> en