Bug Reporting - Official MapleStory Website

Zakum helm buy-back

Sitzu — Mon, 03 Jul 2017 02:53:11 +0000

Sometimes when I sell zakum helms they become red and I get this message if I try to buy them back. Any ideas whats going on?
Notice me Zakum-senpai?

beast tamer skill team roar doesn't work in magnus

KingofFurries — Mon, 03 Jul 2017 02:02:24 +0000

Bug type: Skill

Brief bug summary: Beast Tamer's skill "team Roar" doesn't work in magnus.

More details: "Team Roar" is supposed to make the character invincible for 30 seconds, and boos your damage by 30%. It used to protect from the magnus meteors, but now it does not. This makes magnus a bazillion times harder please fix.

Steps to reproduce:

Be a Beast Tamer
Have the skill "team roar"
Enter magnus
Take damage from the meteors

Character name: KingFurry

Character level: 215

Character job: Beast Tamer

World name: Bera

Date and time of the incident: Apparently since override patch, i just noticed today (7/2/2017)

[TEXT/FUNCTIONALITY] Channels after 1 are offset

SkyTheDestroyer — Sun, 02 Jul 2017 23:02:02 +0000

Bug type: Text and Functionality

Brief bug summary:

KMS has a special Channel 20 as their second channel in their servers - one specifically for 20+ year olds:

We don't have that, but GMS removed it without properly accommodating for it, causing some functionality and text errors.

More details:

Some examples of this bug (I can't find every instance of the bug, obviously):

Super megaphones are one channel off: if you use a smega in channel 3, it will show that you are in channel 2. If you smega from channel 2, it will show the channel 20+ text that only KMS has:

The Flag Race is supposed to take place in channel 2 - in fact, it says this in the screenshot below - however, it sends you to channel 3.

Root Abyss currently can be done in Channels 14 through 16, however, the intended channels are actually supposed to be Channels 13 through 15 according to KMS patch notes. The entry text in GMS seems to have accommodated for this, though.

[FIXED] Jett in Legion UI description is "JETT"

SkyTheDestroyer — Sun, 02 Jul 2017 22:38:16 +0000

Fixed as of the Scheduled Game Update on 7/19.

Bug type: Text

Brief bug summary:

Every class except Jett has a sort of prefix when you hover over them in the Legion UI has a description: "Sengoku Warrior Hayato", "Explorer Bowman Bowmaster", and "Resistance Magician Battle Mage", as examples.

Jett, however, in error, is just "JETT", with all caps.

More details:

Screenshots:

^ Mercedes for example being referred to as "Hero Bowman Mercedes", as it should be.

^ Jett is being referred to as simply "JETT" with all caps in error. It probably be something along the lines of "Explorer Pirate Jett" or something else. But at least make it not all caps.

[FIXED] Guild Login text says "X is has logged in"

SkyTheDestroyer — Sun, 02 Jul 2017 21:48:11 +0000

Fixed as of the 8/30 Scheduled Game Update.

Bug type: Text

Brief bug summary:

When a player logs into the guild, the text reads "XXXX is has logged in." This is obviously grammatically incorrect and should read "XXXX has logged in."

More details:

Screenshot:

[FIXED] Sudden Mission name is inconsistent

SkyTheDestroyer — Sun, 02 Jul 2017 22:29:30 +0000

Fixed as of the 8/30 Scheduled Game Update.

Bug type: Text

Brief bug summary:

The window for Sudden Missions reads as "Sudden Mission", but when you try cancelling it, the dialogue refers to it as a "Surprise Mission".

More details:

Screenshot:

Jett no skill except 4th job

Silva — Sat, 01 Jul 2017 16:11:10 +0000

Bug type: Jett Skill Functionality

Brief bug summary: Jett has no skill and no skill points for 1st to 3rd job, only 4th job skills. SP reset does not reset it.

More details: Returning player from years ago came back to Jett with no skill points or skills from 1st, 2nd and 3rd job. Jett only has skill points for 4th job skill. Added some SP to 4th job skill to kill some monster for override boxes. Obtained 35 override coins to get SP reset but after SP reset, it's still the same thing. No SP for all jobs except for 4th job. The image attached is taken after the SP reset.

Steps to reproduce: Log into Jett, check skills.

Character name: UglyJanny

Character level: 120

Character job: Jett

World name: Scania

Date and time of the incident: 12:10AM, 2nd July 2017. GMT+8

Kerning City Bug

0HiddenRage0 — Sun, 02 Jul 2017 15:03:48 +0000

I tried entering Kerning City through 6 paths crossway yesterday and my client crashed. Unfortunately, it was a stuck character and I had to submit a ticket. Thankfully, that was resolved as a GM had teleported me to Henesey's. I assumed it was a glitch and didn't think much of it. As I log into my character today and take the Victoria Cab to Kerning City, the same thing happens and my client crashes again. I'm starting to believe that there might be a bug with Kerning City that causes my character to get stuck.

Dynamo Gauge wont charge

ToraAlluria — Sat, 01 Jul 2017 18:59:22 +0000

on second job, and still my dynamo guage will not charge. I created this character when the class first came out, and stopped playing because of this. I came back to it yesterday, and it still wont charge, no matter what I do. I cant use bunker buster, and any future skill dependent upon a charged dynamo gauge.

Override Coins from the Box

DoubleTease — Sat, 24 Jun 2017 10:39:07 +0000

Anyone else not getting coins from the override box after getting a x10 coin and clicking on it in the USE TAB to claim said x10 coins? I was getting one coin after very box but after that x10 coin use im not getting any coins whatsoever now, and its the first 2x coin per box event going on.

Bug type: Override Box coin(s)

Brief bug summary: No coin from override boxes when opening. just 1 random item

Character name: DoubleFluffy (the l in fluffy is a capitalized i)

Character level: 153

Character job:Nightlord

World name: Galicia

Date and time of the incident June 23 around 1am (pst)
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[TEXT] Wedding Text in Guild missing ">" and space

SkyTheDestroyer — Sat, 01 Jul 2017 23:27:25 +0000

Bug type: Text

Brief bug summary:

Wedding/married text in Guild Chat is missing a ">" and a space. It currently reads like this: "XXXX is now married. Please congratulate them."

More details:

Screenshot:

Playing with joypad - Zero cant attack

Ravyraven — Sat, 01 Jul 2017 21:52:53 +0000

I tried to play with a joypad, and boy what a thrill!

Though, im not able to attack with Zero-class to perform combo-attacks with a chain of attavks.

Seems to work flawless pn all other characters , wich is too bad since Zero is my main amd this is surely my prefered way of playing the game in the future

Epic potential scroll 50% double V pack - BUG

Zauberbeast — Sun, 08 Jan 2017 16:40:54 +0000

I just bought Epic potential scroll 50% double V pack from the V coin shop. paid 900 coins for it. Sadly, there's a terrible bug causes the Epic potential scroll 50% double V pack to disappear right after the purchase. I bought the box, clicked on it, and had a weird message on the chat right after: "The item [Epic potential scroll 50% double V pack] has expired, and therefore, deleted from your inventory".

I do appreciate the content you guys make. But it is not acceptable that I play everyday, buy NX, helping your business to grow - taking place at the event, saving (900!!!) V coins, buying the Epic potential scroll 50% double V pack - and it expires RIGHT AFTER THE PURCHASE.

I mean. WOW. that is so so depressing.

first of all - I want my 900 V coins back into my account as soon as possible please. I didn't do anything wrong, I'm not a bad person, I just want my 900 V coins back and this issue to be solved. I want to buy a new Epic potential scroll 50% double V pack. I want that option to be able for me. Right now I cant buy a new Epic potential scroll 50% double V pack - because I already bought it- BUT DIDN'T GET IT.

so please. PLEASE. fix this. I beg you.
Give me back my 900 V coins, give me back my Epic potential scroll 50% double V pack please.

Hope to hear from you soon,
I want a response please!

Katzenelson
01/07/17
Level 178, Xenon
Windia

[FIXED] Renowned Legion Ranking incorrect text

SkyTheDestroyer — Sat, 01 Jul 2017 00:27:05 +0000

Fixed as of the 8/30 Scheduled Game Update.

Bug type: Text

Brief bug summary:

The Renowned Legion text instead says "Legendary Legion" on the Legion UI.

More details:

These are supposed to say Renowned Legion, not Legendary Legion.

This applies to all of the Renowned Legion text on the Legion UI, not only just the examples provided.

Date and time of the incident: After the 6/21 v186 Override Scheduled Game Update.

Can't collect Mine and Herb

lnqgdn123 — Fri, 30 Jun 2017 15:32:55 +0000

Whenever i want to collect mine or herb. It's always tell me "you cannot collect it." I log off and log in three times, but still have this problem. Another problem is monster won't should their health bar. These problem only happen after yesterday's maintenance.

Henesys Market Crash

iDuchess — Fri, 30 Jun 2017 08:19:31 +0000

SCANIA

I walked into Henesys Market room (Channel one) and flash jumped across and then the game crashed. It said the runtime error. So I tried over and over. Logging back in and back into the game. Crash every time. I searched up what could be the reason why. From what I found I needed to update Microsoft Visual C++. I currently have the latest version and was very confused. Next someone said to uninstall all of them and reinstall. I obviously didn't do that. Instead, I logged back in but into channel two. I was able to load in and leave the room to Henesys Park and go back to channel one. I also asked a few people who were still on if the room was broken for them as well. I sent one person in there and about thirty minutes later they finally were able to come back to me. As you can already tell they crashed as well. My guild leader said in guild chat "Who broke maple." I explained what is going on. I warned most of my friends and one told me he has been going in and out of Henesys Market. I currently have no idea what is going on, but it's broken from what I can see.

Update: Happens in only CH1 and on the right side of the map.

Update #2: fixed? I walked over there and no more problem.

P.S. I watched as people went in and never came back out.

Legion Raid UI not fixed and Immortal mobs.

Húlí — Fri, 30 Jun 2017 05:05:34 +0000

The Video and Screenshot were taken after the reset of the server today.

plays.tv/video/5955b371527177cd58/maplestory-bug-small-group-immortal-joyful-erdas-broa-ch3-?from=user

https://images.discordapp.net/attachments/274030941717135372/330179516443918336/Screenshot_6.png?width=809&height=469

Override breakthrough event overleveled

KaiserKY — Fri, 30 Jun 2017 04:28:47 +0000

Cannot complete the quest because cannot do intermediate monster park if character is over level 160
also cannot make another character accept the quest again, also cant forfeit.
https://puu.sh/wxQGc/9a49eefab3.jpg

[FIXED] Override Shop cannot be accessed

Its2Sharp4U — Fri, 30 Jun 2017 05:23:59 +0000

EDIT: The Override Coin Shop is now accessible again in Scania as of June 30th, 2017 @ 6:24 AM EDT.

Bug type: Functionality

Brief bug summary: When attempting to access the Override Shop a message box pops up saying that "This function cannot be accessed right now".

Character name: IvyDarkHeart
Character level: 202
Character job: Blade Master
World name: Scania

Character name: Its2Sharp4U
Character level: 225
Character job: Blade Master
World name: Scania

Date and time of the incident: June 30th, 2017 @ 1:07 AM EDT

Here are screenshots of the bug being reported:

http://i.imgur.com/Jd27Zqd.png

http://i.imgur.com/9wTEbQ5.png

Muto Party Quest issues

nomunahe — Fri, 30 Jun 2017 05:11:50 +0000

im a demon slayer,lv 218. today i tried at least 10 times muto but i get disconnected all the times, the error messege said"microsoft visual C++ Runtime Library. Runtime Error! Program: C:................... . abnormal program termination(is weird that happend after the patch). so i was looking for the Vicsual C++ update. i updated but nothing, same issues.also i tried repair the instalation of maple launcher but nothing.
PS: i realized when i was falling to the water i get disconnecting. 3 times happend. nexon repair plz as soon as possible.