Bug Reporting - Official MapleStory Website

Unable to buy back items with durability from NPC

Its2Sharp4U — Sun, 20 Nov 2016 13:52:46 +0000

Bug type:
Functionality

Brief bug summary:
When selling items with durability to a NPC then trying to use the buy-back option there is a pop-up stating that the "Requested transaction cannot be made".

There has been a recent incident posted on /r/MapleStory:
Durability item cannot be bought back

There has been a previous incident with this issue on the old forums, noting that it hasn't been acknowledged or reviewed:
Unable to buy item back from NPC

[TEXT] Dawn Warrior's Soul Element

ghost_of_phi — Fri, 30 Jun 2017 04:38:12 +0000

Bug type: Text

Brief bug summary: The text for Dawn Warrior's Soul Element says "Summons a wind element" instead of "Summons a light element".

"An Illegal program has been detected" Root Abyss

RailBird — Thu, 27 Apr 2017 20:35:27 +0000

Bug type:
Disconnection after "Illegal Program" message popup

Brief bug summary:
Hitting the rewards chest after killing a Root Abyss boss prompts a popup about an Illegal Program being detected forcing you to disconnect.

More details:
Happened after both the Crimson Queen and Pierre boss.

Steps to reproduce:
Kill either Crimson Queen or Pierre and use a normal attack on the rewards chest

Character name:
Avyllia

Character level:
220

Character job:
Demon Avenger

World name:
Galicia

Date and time of the incident:
27 April 2017, 22:30 CET

[SKILL] Spacial Shift 2nd usage hits 2 times not 3

AznboiE — Thu, 29 Jun 2017 10:23:32 +0000

Description: Jett's Spacial Shift enhancement to vortex cross does not hit 3 times when using the skill a 2nd time consecutively when using vortex cross. Instead it hits 2 times.

P.S. Please check to see if Jett's Vortex Cross node applies to Spacial Shift enhancement, both the 1st and 2nd use of the skill.

Character name: SpîkeSpîegel
Job: Jett
Level:204

disconnect when entering PIC

KendrickR — Thu, 29 Jun 2017 17:57:05 +0000

When i log in with my PIC i get a message saying "having trouble logging in. please try from maplestory.nexon.net etc" and when i enter it again i just get disconnected. please help

[Solved] Side icons are gone

KerBansot — Thu, 29 Jun 2017 17:51:36 +0000

Bug type: Three of the side icons are gone.

Brief bug summary: I only have the star and gift box icon. The lightbulb is missing, the thing for RP and the notebook looking thing. And when you click the star icon, even the takeover girl's head is gone as well the other star for the other current events.

More details: Nothing else to say. I saw it after I logged in and posted this.

(anything not included in the other sections of your report)

Steps to reproduce:

Check site for SC completion.
Launch game.
Log in.

Character name: YourMayKer

Character level: 233

Character job: Buccaneer

World name: Demethos

Date and time of the incident: 6/29/2017 10:30ish AM PDT

Edit: I just checked, ALL quests are gone. My Quest window is completely empty. Sudden missions have no text on them either.

Legion glitch

DuckWaddler — Thu, 29 Jun 2017 17:20:20 +0000

After patch went into a raid came out of raid and the damage bar and coin bar stuck at top of screen.

Takeover Tier 2 box (Reboot)

Hakufu — Wed, 28 Jun 2017 21:27:14 +0000

Bug type: No wings

Brief bug summary: Last time we had this event the wings were included and the apples were removed for 30 meso bags.

More details: When opening the box you're just rewarded with just 30 meso bags and no other items.

Steps to reproduce: open box?

Character name: PulseTrance

Character level:211

Character job:Kinesis

World name: Reboot

Date and time of the incident: 2:20 pdt

Just wanted to report this if it is actually a bug or working as intended, because the last time we did this event the wings were rewarded with the meso bags.

Game crashing when going to cash shop-Mihile

lethalvb01 — Thu, 29 Jun 2017 05:32:16 +0000

Whenever I try to go to the cash shop on my Mihile the game crashes and I have to end task. I get error message.

Runtime Error!
C:\Nexon\library\maplestory\app data\maplestory.exe.
Abnormal program termination.

Tried reinstalling the game but it didnt help. Cash shop works on other characters.

quest bug

Akiro — Thu, 29 Jun 2017 13:58:32 +0000

I've been getting these spams of "a new quest has arrived. please click the icon at the bottom of your screen" and its flooding my chat box, not to mention the sound drives me crazy. There is no quest what the hell is happening?

Tengu Boss Fight Glitched

wongfeixyooj — Thu, 22 Jun 2017 18:52:38 +0000

Type:
Boss glitch
Summary:
When I'm fighting Tengu, the purple bars don't appear. I can't do the qte stuff, I can't kill him.
Also, when he starts his swooping attack and flies off, he suddenly reappears and just repeats what he's doing.'
More details:
Repaired installation, reinstalled the game, did other quests, restarted my computer. Didn't help.
Steps to reproduce:
Do the mushroom shrine quests? Break the game?
Character name:
WongFeiXyooj
Character level:
110
Character job:
Demon Slayer
World name:
Reboot
Date and time of the incident:
June 21, very late night, cst

Video:
https://youtube.com/watch?v=LwmfcNcddqk

Tot's quest bug

SyFyCake — Sat, 10 Jun 2017 17:34:53 +0000

I have 3 tot's gear i cant drop tot's trial helmet ,tot's trial sword ,tot's trial bottom. Plus the quest can't be completed. Help?

Override event Wedding Ticket Bug

maplehead — Thu, 29 Jun 2017 02:10:20 +0000

[img]http://tinypic.com?ref=2i93o"; target="_blank">http://i66.tinypic.com/2i93o.png"; border="0" alt="Image and video hosting by TinyPic">[/img]

I was unable to use the ticket I purchased for 300 coins. It gave me a pair of "orange sneakz" which expire in 2 weeks!
So now I'm out 300 coins, can't purchase the ticket anymore, and all I got was some ugly temporary nx.

This happened on 6/28/17 at around 10 pm Eastern Standard Time In Windia.

override shop / wedding ticket

Cristianjuangruz — Tue, 27 Jun 2017 12:57:23 +0000

Bug type: wedding ticket

Brief bug summary: When I exchange the wedding ticket, and I double click on the ticket, he gave me nx shoes. So I lose the ticket too.

Character name: ProxyBow

Character level: 212

Character job: Bowmaster

World name: Luna

Date and time of the incident: 23:37, june 26, Buenos Aires time.

battle mage only attacks 1 monster

Rannamae — Tue, 27 Jun 2017 20:03:26 +0000

zenith FuryRanaMuk battle mage lvl 135 No matter what attack i use it only hits one monster at a time!!! Someone please help!!!

Map portal

MrCool59 — Wed, 28 Jun 2017 14:09:55 +0000

imgur.com/a/8HmZTBug type: item in wrong place
Brief bug summary: EL Nath right map portal looks like it is hovering

More details: see attached screen shot

Steps to reproduce: go to EL Nath right map portal

Character name: several

Character level: mulptiple levels

Character job: several

World name: Reboot

Date and time of the incident: Noticed on 6/27/17 and 6/28/17 at various times in EST time

Unreliable Memory choosing Big Bang causes problem

HolyGiraffe — Wed, 28 Jun 2017 05:39:07 +0000

Bug type:

Gameplay (skills)

Brief bug summary:

The new 5th job skill for mages called "Unreliable Memory" automaticly uses a random skill from jobs 1 to 4.
In case the player is a bishop, there's the skill "Big Bang" which is a hold-down loading skill. If it happens to fall on this skill, the player gets stuck.

More details:

In case UM picks Big Bang, the skill starts loading (without the player touching any key) and won't let go.
It will remain like this until moving map / logging off.
While it's like this, the player is unable to press any button, unable to use any skill, and no window opens up (Pressing S for Stats for example doesn't open any window)
Possibly, this could happen to Fire/Poison or Ice/Lightning archmages too, if they have any loading / hold-down skills, but I didn't try.

Steps to reproduce:

Get a bishop to 5th job. Register with the V-Martix the skill "Unreliable Memory".
Make sure the player has the skill points on the 4th job skill "Big Bang".
Use Unreliable Memory over and over (since it uses a RANDOM skill) until it happens to choose Big Bang

Character name:

HolyGiraffe

Character level:

228

Character job:

Bishop

World name:

Broa

Date of the incident:

June 28th 2017

Picture:

http://i.imgur.com/p13vaLX.png

[Fixed] Pirate 5th job Skill Loaded Dice

Slatymate — Wed, 21 Dec 2016 00:35:36 +0000

Bug type:
Skill, functionality

Brief bug summary:
The common pirate 5th job skill "Loaded Dice" still disappears from your buffs after using a buff freezer or a battleroid.

More details:
After reviving and using a buff freezer or a battleroid on a pirate with the buff "Loaded Dice", you won't keep the passive effect from it. The current behavior makes your dice to roll randomly a number instead of picking the previous number you chose before you died.

Steps to reproduce:
On a pirate with 5th job, cast the skill "Loaded Dice" and choose the dice of your choice. Notice the buff "Loaded Dice" will appear at the top right of your screen, with your other buffs.

Kill yourself on any map with a buff freezer or a battleroid on you and click revive on the UI.
You should now notice "Loaded Dice" buff is not anymore in the top right corner even if you did keep the old dice number.

Character name:
Gangsta

Character level:
Level 250

Character job:
Jett

World name:
Mardia

Date and time of the incident:
December, 19th 2016 at 17:00 PST

Hasty Hunt Hidden Mission not working as described

Cassafras — Fri, 09 Jun 2017 17:00:58 +0000

Bug type: Quest glitch

Brief bug summary: The Hidden Mission for Hasty Hunting this week will not show up on other characters after unlocked by one, despite the NPC Cassandra stating it can be done by any other character in the account

More details: I first went through the Hasty Hunting Daily event before the maintenance yesterday with a new character created for the Burning Event. After completing the daily mission, that character received the Hidden Mission, and I saw the beautiful Autumn Swan Boat offered as a reward for completing said Hidden Mission. I would rather have it on my main than an alt, and NPC Cassandra said very clearly that the Hidden Mission can be completed by any character on the account, so I switched back to my main and grinded through the daily Hasty Hunting again to get to the weekly. After completing the daily missions on my main character (same world as the burning alt), the quest for the weekly Hidden Mission did not show up. Relogging several times and going to the Event Hall to speak to NPC Cassandra directly did not fix the issue.

Character name: OracleFay (main)

Character level: 194

Character job: Phantom

World name: Broa

Date and time of the incident: Friday, June 9th, around 4-5 AM EST.

Thank you for your time.

Login bug

C00ki3z — Wed, 28 Jun 2017 00:43:16 +0000

It seems that if I don't select a region quickly, I get the message "Having trouble logging in? Try logging in through the website." Is anyone else having this issue?