Bug Reporting - Official MapleStory Website

Blocked for the Hack Reason??

Exultant — Wed, 28 Jun 2017 00:22:52 +0000

I've done two runs of Dimension PQ today and each time I was kicked out it claims I was "blocked for the Hack Reason". It kicks me out to the world select and lets me choose a character to log back into.

Is anyone else getting this issue?

Just lost all the pre-registration itens

Jackson5Motoboy — Wed, 21 Jun 2017 19:44:16 +0000

I entered today to play the override patch, like after 15min the update was over, and i get my boxes from the pre-registration, and after 2 min i get kicked back to the server selection screen and when i log on my char again the 2 boxes with all the itens were gone WTF ...

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Bug type:
Brief bug summary:

More details:

(anything not included in the other sections of your report)

Steps to reproduce:

(if not covered in the summary)

Character name:

Character level:

Character job:

World name:

Date and time of the incident:

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Clock Tower Lower Floor map text error

AACMIV — Sat, 24 Jun 2017 17:53:32 +0000

Bug type: Text
Brief bug summary:
When opening the Clock Tower Lower Floor map, the wrong monsters are shown on the map areas

Steps to reproduce:
Open the map, place mouse over one of the area circles

Character name:
AACMIV18

Character level:
121

Character job:
Demon Avenger

World name:
Scania

Date and time of the incident:
6/24/2017 1:50 PM EST

Dual Blade Explorer Book

tijack1 — Sun, 09 Oct 2016 00:31:41 +0000

I can't give my Explorer book to Sugar at Maple Tree Hill and I've finished the book's quest.

Kanna 5th Job Spritis Domain - Does no Damage

AliceInChains — Mon, 26 Jun 2017 12:49:15 +0000

Bug type: Skill Bug

Brief bug summary: Kanna's Sprit's Domain does not always damage mobs. As the user, you can see damage text appearing, however when my friends showed up on my map, they told me that the skill is showing many misses. I don't miss the mobs on this map with any other skills. I also tried setting the skill down and noticed that the HP of the mobs was not going down as time went by.

Character name: Seollal

Character level: 231

Character job: Kanna

World name: Khaini

Date and time of the incident:5/25/2017, 5:00 PM CST

Unreliable Memory Issue

AmaraIngrid — Tue, 27 Jun 2017 05:01:12 +0000

Bug Type: Skill Bug

Brief Bug Summary: When Unreliable Memory casts a Bishop's heal, the cooldown of heal will still apply. In addition, sometimes Unreliable Memory does not cast any skills.

Steps to reproduce: keep using Unreliable Memory on a Bishop until heal is the chosen skill.

Character Name: AmaraIngrid

Character Level: 221

Character Job: Bishop

World Name: Reboot

Date and time of incident: Since the introduction of Unreliable Memory.

[text] Wisp Dialogue contains mojibake

DeathIV — Mon, 26 Jun 2017 21:26:56 +0000

Bug type: Text
Bug description:
The Wisp NPC in Ludibrium's dialogue contains a misencoded name for the option that gives the commands for the golden chicken
https://imgur.com/a/awvOs

Luminous skill Ray of Redemption kills you/party

illruminati — Mon, 26 Jun 2017 15:15:53 +0000

Bug type:
Skill bug, Ray of Redemption

Brief bug summary:
Ray of Redemption skill sometimes kills your character and blocks you from respawning, you become a permanent floating ghost.
Can do the same to party members. Can happen regardless of where its used i.e in combat or town.

More details:
Tested with and without Decent combat orders. Still the same.
Can be resurrected by others, but other bugs on the screen then persist until you quit to character select.

Steps to reproduce:
Just by using this skill it happens.

(if not covered in the summary)

Character name:
Illruminati

Character level:
247

Character job:
Luminous

World name:
Luna

Date and time of the incident:
Since launch of 5th job skills

(mention your time zone if you aren't posting Pacific time)
CEST

Cash Shop/Auction House/Bounty Hunter Crashes

Silva — Mon, 26 Jun 2017 15:12:52 +0000

Bug type: Crash/Unable to Connect to Game Server

Brief bug summary: Crashed or disconnected from game server 9 out of 10 times whenever going in or exiting Cash Shop/Auction House/Bounty Hunter

More details:

Hello, I don't know if this should go under Technical Support or Bug Reporting, but the thing is, I keep getting disconnected from game server whenever I enter or exit the Cash Shop/Auction House/Bounty Hunter.

I have 3 laptops here and it only happens to two of my laptops very frequently. I'm not sure if this has anything to do with it, but two of my laptops had MapleStory files copied from the first laptop. Am I crashing constantly due to an error with the cloned files? Or is it just the specs of my other two laptops?

Steps to reproduce: 404 Unknown

Character name: SilvaLau

Character level: 220

Character job: Blade Master

World name: Scania

Date and time of the incident: May - June 2017

Saturday Perk Quest inconsistent with Patch Notes

Its2Sharp4U — Sun, 25 Jun 2017 00:44:44 +0000

Bug type: Information Inconsistency

Brief bug summary: When looking at the [Override] Event Guide, the [Override 5th Saturday Perk!] isn't the same as shown on the v.186 – Override: Evolve Patch Notes under Override Saturday Perk Event for Week 5: July 22.

Date and time of the incident: June 24th, 2017 @ 8:30 PM EDT

Here is a screenshot of the in-game quest description:

Here is a screenshot of the website Patch Notes description:

all bosses reboot entrance

baruh91 — Mon, 26 Jun 2017 03:00:13 +0000

I have the same issue with all my character i enter the zack/horntail/ruamaru/hilla/gullux once but i can't enter for the second time
someone have this to?it's wrote i do it twice

Flying Fish Mount bugs when using Attack Key

Its2Sharp4U — Mon, 26 Jun 2017 01:53:42 +0000

Bug type: Functionality, Mount

Brief bug summary: When using the attack key while on a Flying Fish Mount there will be a lack of proper animations.

Character name: Its2Sharp4U
Character level: 225
Character job: Blade Master
World name: Scania
Date and time of the incident: June 25th, 2017 @ 9:06 PM EDT.

Here is a GIF demo of the bug being reported:

Your browser does not support HTML5 video! https://i.imgur.com/aS0UTxo.gifv

Here is an image of the mount name and description:

Override Shop House wedding ticket

Akitatsu — Sun, 25 Jun 2017 21:16:35 +0000

Bug type: Disappearance of item

Brief bug summary: House Wedding ticket from the Override coin shop disappeared upon using it in the Wedding Hall. Text "Here's your gift. Please check your inventory." appeared and ticket was gone, without being married. Instead of that I received NX shoes.

http://imgur.com/zjXWXrq

Character name: SeaI

Character level:220

Character job:Wind Archer

World name:Luna

Date and time of the incident: 23:00ish CEST June 25th 2017

Jett's Starfall skill bugged?

Moolahe — Sun, 25 Jun 2017 21:52:32 +0000

I am aware that jett was revamped / buffed after the override patch.
However, was it intentional that they completely removed the cool down on their "Starfall" skill?
Before the patch it had 60 seconds cool down, but now there is no cool down.

https://gyazo.com/72956262ad0459132fc09c85928ab042

Override boxes still not back

Eyloni — Sun, 25 Jun 2017 22:20:17 +0000

Made a post about this a while ago, still wasn't fixed nor mentioned by Arwoo.
Bug type: Override boxes disapperance

Brief bug summary: After the maintenance for the new update, I logged in to get the override boxes, got disconnected and when I logged back the boxes were gone.

Steps to reproduce: Log in after a new update comes out and be disappointed.

Character name: LoumiGoose

Character level: 168

Character job: Luminous

World name: Reboot

Date and time of the incident: June 21st 13:00 PDT

Missing weapon attack scaling on override weapon

Shouzuru — Sun, 25 Jun 2017 12:47:00 +0000

Bug type: Missing weapon attack scaling on override weapon
Brief bug summary: Weapon attack does not scale with level

More details: I bought this weapon at lvl 55 and had 50 weapon attack. Until now at lvl79 it still has 50 weapon attack. arent it suppose to scale with level? where is the other weapon attack gone?

(anything not included in the other sections of your report)

Steps to reproduce:

(if not covered in the summary)

Character name: ShouJett

Character level:79

Character job:Jett

World name:Reboot

Date and time of the incident: 25/6

TAKE OVER EVENT BUGGED

Albinorock — Sat, 24 Jun 2017 04:04:18 +0000

The 1st time i did the take over event it all registered. 2nd time the Inferno Wolf would not register that i did it even though i did it twice.
I'm not sure if anyone else is having this issue but this Take Over Event needs a rework.

_____________________
Moderator note

Please follow the Bug Reporting guidelines when posting in this section.

Bug type:
Brief bug summary:

More details:

(anything not included in the other sections of your report)

Steps to reproduce:

(if not covered in the summary)

Character name:

Character level:

Character job:

World name:

Date and time of the incident:

(mention your time zone if you aren't posting Pacific time)

Qing Merchant Quest

SSYC — Sun, 25 Jun 2017 14:40:24 +0000

I go to the bottom of deep waters to meet Qing Merchant and I know I'm supposed to be killing something to get his bag but the screen freezes after the first wave and I can't do anything except wait for the "time left" to finish...

Renegade
lvl 131
Bishop
Kyurochi
June 24 10:40 EST

Gollux broken

KendrickR — Sun, 25 Jun 2017 13:43:55 +0000

I've done hell gollux over and over and it keeps disconnecting me with the Hack Error from maple gm, I know this is a bug just wanna know how to fix it, i've tried reopening maple, restarting my pc and more

Krrr Ring ability no longer protect against %HPatt

Rexaar — Sun, 25 Jun 2017 11:30:26 +0000

Bug type: Skill Issue

Brief bug summary:
Before the Over Ride patch, the Krrr special skill was able to prevent damage taken from %HP attacks (attacks that deal a percentage of your HP as damage).
Now after the patch, it lost the ability to protect against %HP attacks

Before Over Ride patch,
After Over Ride patch,

Steps to reproduce:
1. Equip the Krrr ring
2. Activate the Krrr Ring skill that appear in the beginner skill tab
3. Get hit by a %HP attack

Character name: Rexaar2
Character level:231
Character job: Hero
World name: Scania