Bug Reporting - Official MapleStory Website

Kanna new 5th job skill- server instability

Roni777 — Sat, 24 Jun 2017 13:55:59 +0000

Bug type: Kanna new 5th job skill might also caused server instability

Brief bug summary: I dced/crashed 3 times ebcause of kanna new 5th job skill

More details:

I read about the last maintenance that bishop new skills cause server instability. So i will report this too. Might also the cause of instability. My main char is Demon Avenger lv 220 In Reboot server . And I was party with a kanna around level 212. I dced 3 times when he cast his new 5th job skills. 1st time was when i was grinding at slurpy forest in chuchu island the 2nd to 3rd times was when i was in Hard Muto PQ with him. And the dc/crash is not normal because the game just closing down without any messsage appear like normally it would when i was discconecting before the override update. I was still hitting monsters and suddenly in 1 second, the game flashes for around half a second and the game just closing and it brought me back to my windows screen. The game just shutdown without any notice or any mesage appear afterwards.

Steps to reproduce:
Party up with kanna. Try grinding or doing Hard Muto PQ and ask the kanna to cast his 5th job

Character name: Redavengerz

Character level: 220

Character job: Demon Avenger

World name: Reboot

Date and time of the incident: Around 23rd June 2017-24th June 2017

Override Damage skin box ?

BWJ18 — Sat, 24 Jun 2017 14:21:56 +0000

Yesterday, i used 160 coins to exchange 2 boxes, then it give me Cyber Damage Skin ( both is Cyber damage skin and not include in Override box? ), is that bug ?
imgur.com/a/sSzMG
imgur.com/a/8lGNU

Monster Collection inconsistent rewards and list

Its2Sharp4U — Sat, 24 Jun 2017 23:18:25 +0000

Bug type: Functionality, Information Inconsistency

Brief bug summary: While in the Exploration tab of Monster Collection, when clicking explore and viewing the rewards it displays a bunch of items that can be obtained.

However when completing the exploration some items not shown on the reward list is given.

Character name: Its2Sharp4U
Character level: 225
Character job: Blade Master
World name: Scania
Date and time of the incident: June 24th, 2017 @ 6:55 PM EDT

Here is a video of the 24 Hour Exploration Reward List:

Here is one of the items I've obtained from the 24 Hour Exploration which was not listed:

Kaiser tail bug or...?

teekun — Sat, 24 Jun 2017 15:02:56 +0000

Why there is difference in kaiser's tail height? Is this new feature or bug? Can anyone give answer for that??
Normally kaiser tail is more against the ground but lately have noticed that some kaisers also have tail more middle of their back. It's so annoying and not even all capes manage to hide it fully the job already has it's small errors but this is starting to be bit too much. >.

thank you ♥

Starforce fails during 100%

piercedfreak — Sat, 24 Jun 2017 14:20:17 +0000

Bug type: 12th Star failing.

Brief bug summary: Failed 12th star on 6/24/2017 during 100%

More details: In game it states that 5, 10, and 12th stars are 100%, The website says "From 5, 10, and 12th". So which is it?

(anything not included in the other sections of your report)

Steps to reproduce:

(if not covered in the summary)

Character name: Minion

Character level: 217

Character job: Evan

World name: Windia

Date and time of the incident: 7:30am EST

Xenon core overload skill bugged

Dside — Thu, 22 Jun 2017 12:29:14 +0000

Bug type: Skill Issue

Brief bug summary: When my MP decreased around 10,000, I can't use any type of skill when "Core overload" is applied

More details: Even a normal attack can not use.

Steps to reproduce: Be a Xenon, use "core overload" , wait for the decreasing of MP

Character name: Dside

Character level: 225

Character job: Xenon

World name: Luna

Date and time of the incident: 11:00 UTC

Unable to Enter Union Raid

Raw_Meat — Fri, 23 Jun 2017 06:57:42 +0000

Bug type: System

Brief bug summary: Whenever I click enter raid, a message says I need to collect my unclaimed legion coins from the previous raid before starting a new raid and I get them from talking to the npc in the Raid exit map. That doesn't make since because in order to get to the raid exit map, I need to enter a raid first, but I'm not allowed to enter a raid because I need to receive my unclaimed coins.

More details: I tried to reset my synergy grid and enter but the same message comes up every time. This isn't happening to my legion raids on my broa and kradia characters. I've checked on the status for multiple characters on my Scania legion raid for 28 hours about and the same message come up.

When I first went through the raids, everything worked fine except when I exited, I don't remember receiving any coins. A couple of hours later, a new raid apparently started and that's when the system wouldn't let me enter.

Steps to reproduce: Not too sure, I think it triggered after the first boss dragon was defeated.

Character name: DarkMist73x

Character level: 205

Character job: Night Walker

World name: Scania

Date and time of the incident: 6/21/2017 ~9:30Pm PST

Character Without Skill Points

Preet — Fri, 23 Jun 2017 19:12:22 +0000

Bug type: Character, Functionality

Brief bug summary:

My Jett has 0 Skill Points for Jobs 1-3, It only has a total of 54 SP, which are in 4th job

Steps to reproduce:

Log onto character, see they're not there

Character name: PreetsJett

Character level: 112

Character job: Jett

World name: Broa

Date and time of the incident:

All the time. EST.

Monster Collection Guide not translated

Its2Sharp4U — Fri, 23 Jun 2017 17:02:48 +0000

Bug type: Text

Brief bug summary: When you open up the Monster Collection and click on the "?" Button, clicking on one of the questions in the table of contents, the explanations from the Maple Administrator will show untranslated text.

Date and time of the incident: June 23rd, 2017 @ 6:25 AM EDT

Here are screenshots for the bug being reported:

http://i.imgur.com/AwNbi5Z.png

http://i.imgur.com/NAaIwhL.png

http://i.imgur.com/P6rXZGA.png

Flag Race Notifer is not translated?

RikNL — Fri, 23 Jun 2017 13:02:57 +0000

[UPDATE] I saw it was already listed by know bugs. Oops.

Bug type: Text not translated

Brief bug summary: The text from Flagrace notifer is not translated

More details:

Steps to reproduce: Wait on a FlagRace notifer (14:00, 21:00, 23:00 00:00 or 01:00) and click on it

Character name: ArchMageSjon

Character level: 213

Character job: Arch Mage I/L

World name: Luna

Date and time of the incident: 23-6-2017 14:00 (CEST)

Pirate Banner not working as intended

Sanjay — Fri, 23 Jun 2017 09:19:20 +0000

Bug type: Skill functionality error

Brief bug summary:
So Pirate Banner the new Pirate 5th job skill which gives 22% stat gain in invested AP and -33%Def on mobs, also should give stance, the pic below highlights that text.imgur.com/4dt0GOh

However, it doesn't seem to be the case, I still get knocked back by mobs, here's an example.imgur.com/UJzEUAr
Also I made sure the buff icon for the skill appears on the top right corner.

Character name: Sanjay

Character level: 225

Character job: Corsair

World name: Bera

Players unable to log in on specific characters

NoSkillKid — Tue, 27 Dec 2016 07:39:14 +0000

UPDATE: If you open too many nodes within a short amount of time, and change channel or disconnect, you may find yourself not be able to log back in BUT you will be able to log in a few hours later when the game deletes the data from opening Nodestones that is preventing you from logging in (this massive amount of data is from opening Nodestones, and is being sent when you log in, which is what causes you to be stuck until it gets deleted). This bug can be considered as resolved.

EDIT: As of Override, you can still become stuck for the same reasons below.

-----------------------------------------------
UPDATE: As of January 12, 2017 after the Scheduled Minor Patch stuck players can now log in.
**BUT, unfortunately players who open a large amount of Nodestones may become stuck again.**

http://maplestory.nexon.net/news/20183/scheduled-minor-patch-january-12-2017

Bug type:
Stuck characters

Description:
Specific characters are not able to log into the game

Brief bug summary:
After selecting to log in on the affected character and entering the PIC, the game makes the login sound but nothing happens afterwards

More details:
The accounts with the affected specific character can log in to other characters just fine. When attempting to log into the affected character, the login notification shows you as online to other players. Players in game can whisper the affected character but cannot find them using the /find command.

Steps to reproduce:
(based on what the players know so far)
1. Open and disassemble a very large amount of Nodestones (5,000+)
2. Experience a black screen that will not go away (or just disconnect from the game)
3. Close the game and attempt to login to the character that experienced the black screen
4. After entering PIC on that selected character, nothing happens

Expected result:
After the login sound, the game should change resolutions and log you into the game

Observed result:
After the login sound, the game attempts to log you in but nothing happens

What the players know so far:
The GMs are able to replicate the issue when logging into the affected player's character
GMs have attempted to reset/move the player's character to multiple location and the issue still persists
A maintenance alone does not fix this issue

Players affected (AFTER the 21st of June maintenance):
(only players who have publicly shared they are experiencing this issue will be posted here)

IGN / Level / Job / World / Date of incident / Description of incident

https://support-maplestory.nexon.net/hc/en-us/articles/115000158463-I-m-unable-to-access-specific-characters-on-my-account

We can use this as a discussion thread about this bug until it has **actually** been fixed.

Haste Macro Skill Bug

XSoxasX — Fri, 23 Jun 2017 03:44:12 +0000

Bug type: Skill

Brief bug summary: Haste Skill repeats usage when used with a macro skill.

More details: Upon using a macro skill that includes haste, haste activates multiple times. In a macro skill when Haste is in the second slot, it activates multiple times (I think 3) and cancels the 3rd slot skill within the macro set. When haste is in the 3rd slot both 1st and 2nd skill goes off, but haste still goes off multiple times.

Steps to reproduce: Have haste skill as a night lord in the 2nd or 3rd slot of a macro skill, could be either sword or book.
1st slot Claw Booster
2nd slot Haste result = Shadow partner is not used and haste activates multiple times.
3rd slot Shadow Partner

1st slot Claw Booster
2nd slot Shadow Partner result = Haste goes off multiple times.
3rd slot Haste

Character name: Cøntraband

Character level: 217

Character job: Night Lord

World name: Reboot

Date and time of the incident: After the recent update

Lord of the Deep not activating

kaskade — Thu, 22 Jun 2017 18:55:18 +0000

my new 5th job buccaneer "Lord of the Deep" skill worked prior to the unscheduled maintenance. After the SC, It does not toggle on or activate but pirates banner seems to work. When trying to use Lord of the Deep it reads " TEMP TEXT(???????) line :4935

[GM Police] Aran's Final Blow causes disconnection

Polly — Fri, 23 Jun 2017 01:14:34 +0000

Bug Type: Skill causing GM Police

Brief Bug Summary: Standing still while using Final Blow will cause a GMPolice disconnection to World Select.

More Details: Video showcasing the disconnection https://streamable.com/p2xar

Steps to Reproduce: See Brief Bug Summary.

Character Name: AraNisPoIIy

Character Level: 231

Character Job: Aran

World Name: Reboot

Date and Time of the Incident: Always.

Skill: Poison Mist not Working Properly

UnlimitedPower — Wed, 21 Jun 2017 19:53:59 +0000

Bug type: Arch Mage: Fire Poison Skill

Brief bug summary:
Poison Mist is invisible when used but it's not actually there?
More details: Using the skill poison mist does not create a green poison cloud. However, visually you can see the poison mist symbol above one of those monsters. Similarly, using the skill flame haze does not create a poison mist cloud. Video for reference:

Steps to reproduce: Use the third job Mage skill Poison Mist. Try using Poison Mist in conjunction with the fourth job skill Mist Eruption and it will give you a message saying "Poison Mist is not present in the area."

Character name: LeDocteur

Character level: 250

Character job: Arch Mage Fire Poison

World name: Chaos

Date and time of the incident: 6/21/2017 11:47 AM PST

Monster Exploration reward system is broken

Its2Sharp4U — Wed, 21 Jun 2017 22:27:41 +0000

Bug type: Item, Functionality

Brief bug summary: Monster Exploration are incorrectly rewarding items directly. They have a chance to give Occult Cubes, Flames, and other items instead of a Monster Exploration Reward Box.

Character name: Its2Sharp4U
Character level: 225
Character job: Blade Master
World name: Scania
Date and time of the incident: June 22nd, 2017 @ 3:33 PM PDT

Legion System - Member Bonuses not stack

July — Wed, 21 Jun 2017 22:10:27 +0000

Bug type: Game functionality

Brief bug summary: Some member bonuses in Legion System not stack with each other.

More details: The two member bonuses i noticed that not stack with each other are: Hayato and Shade, both should give Crit Damage, but only Shade works.

Steps to reproduce: Add Hayato and Shade to Synergy Grid and look at Member Bonuses.

Please fix,
Thanks

Cant buy Golden Apples

Caeseus — Thu, 22 Jun 2017 11:59:50 +0000

So when I go into the cash shop and select Golden apples, it wont let me select my payment box (Credit, prepaid, Maple pts, etc.) Wondering if its just me or everyone.

[FIXED] Monster Collection Claim Message Temp Text

SkyTheDestroyer — Thu, 22 Jun 2017 17:08:54 +0000

This bug has been fixed.

Bug type: Text

Brief bug summary: When claiming a reward after a Monster Collection Exploration has completed, you get a window saying "Temp Text (????????) line: 6560". Screenshot: https://i.imgur.com/WtIGTJS.jpg

More details:

Happens with any claim of Monster Collection's Exploration.

Steps to reproduce:

1. Send out a row in Monster Collection's Exploration tab for exploring.
2. Claim the Reward once it is done.
3. See the "Temp Text".

Date and time of the incident: after v186 Override update