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Cant OPEN the game , Nexon Launcher goes WEIRD

MrStasMrStas
Post: 1
Member
in Tech Support
When i click the launcher it opens normally and when i move the mouse cursor over the launcher
it start to pop a different random blank windows and random MyPc folders that makes the launcher unusable , i cant click on anything inside the launcher,
anything i click i just spam more random pop ups.

Here a video that explain the issue :
https://vimeo.com/user87506978/review/280951149/15652cc4ce

and here a picture that explain the issue:
https://imgur.com/a/GWz8MDu

Things that i tried :
* I restarted PC many times
* Re-downloaded & reinstalled game launcher and game files
* Installed launcher a different folders all over the computer
* tried to launch as admin

PC Build (if that helps) :
AMD Ryzen 5 x2600
GTX 1080
16RAM
Win 10

Nothing fix the problem.
Please guys help a friend up ! nexon support is pretty lame and i probly wont get answer by them.

Comments

  • ruth02ruth02
    Reactions: 1,190
    Posts: 83
    Member
    edited July 2018
    intent open MS Whit uptade launcher icon in the folder of nexon launcher this is a alternative extra
  • NeospectorNeospector
    Reactions: 9,860
    Posts: 2,146
    Volunteer Forum Moderator
    edited July 2018
    The launcher shouldn't open anything related to the Windows Explorer (they aren't connected), so this issue is bizarre.

    The closest to this error I can find it this, which suggests either a corrupted driver or registry of some kind or an issue with the keyboard/mouse. It may also be an issue with Windows itself, however from personal experience I doubt this.

    I would do the following:
    • Uninstall the launcher entirely
    • Run something like CC Cleaner to check for any broken registry files
    • Check your drivers for updates
    • Reinstall

    If none of this works, you can also use Steam to launch the game.