[New Users] Please note that all new users need to be approved before posting. This process can take up to 24 hours. Thank you for your patience.
Check out the v.255 - The Dark Ride: Ride or DIe Patch Notes here!
If this is your first visit, be sure to check out the Forums Code of Conduct: https://forums.maplestory.nexon.net/discussion/29556/code-of-conducts

Can't login to main character at character screen

MicaliciousMicalicious
Reactions: 1,190
Posts: 39
Member
edited July 2022 in Tech Support
After the crash yesterday (7/22/2022) I'm unable to login to the character that I was playing during the crash.
I've been saving up for ~6 months for shining starforce and it looks like i'm going to miss it if not addressed quickly.

unknown.png

Any help would be appreciated. I've opened a ticket already with support, but that has been unhelpful.

Comments

  • MicaliciousMicalicious
    Reactions: 1,190
    Posts: 39
    Member
    edited July 2022
    Bumping. Still no help from nexon.
  • MicaliciousMicalicious
    Reactions: 1,190
    Posts: 39
    Member
    edited July 2022
    Another day without any assistance from Nexon.
  • MicaliciousMicalicious
    Reactions: 1,190
    Posts: 39
    Member
    edited July 2022
    Bump. Day 5 and still no support from nexon.
  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited July 2022
    I'm sorry, but only Customer Support can help you.
    You can comment on your ticket if their response did not solve your problem.