Hiya Maplers,
We're back! First, we would like to thank everyone who entered the contest once again.
We had more than 90 submissions (Discord & Forums combined) and it was a challenge to select 10 out of all the creative designs...
No…
Hi Maplers,
Surprise!
(Monday surprises are the best, eh?)
After months of waiting and searching, we are pleased to introduce Ezrabell as our second Community Manager for MapleStory. Please welcome them with open arms!
Ezrabell will be worki…
Hi everyone!
First, thanks for all your submissions, these are LOVELY!
We received a lot more submissions than I initially expected, Discord and Forums combined, and all of them have great potentials.
I can't wait to see some of these in-game!…
Hello,
This issue where NX items were not visible for Dutch players was addressed during today's maintenance. Please let us if you still experience this issue!
- [Update 12:10 AM PDT May 13] Fixed an issue where some NX items were not visible in…
Hiya Maplers,
First, Happy 16th Anniversary!
Hope our VIPs are enjoying your stay at Hotel Maple.
It's time to announce our winners and honorary mentions for the Anniversary Screenshot Contest! Thanks to everyone who submitted. It was quite inter…
Hello,
Thank you for the report as well as the information. This is indeed an ongoing bug.
We've reported this issue where players who have yet to purchase the Golden Meso Tree Chair are unable to purchase them from the Maple Tour shop despite mee…
-Submissions Closed-
Hello!
Thanks to everyone who participated! We received a total of 31 submissions, Forums and Discord entries combined.
Winners and honorary mentions will be announced next Tuesday, May 11th.
[Update May 6] We were able to prevent the Lachelein map crashes on May 4th, however, we're closely looking to identify the root cause of the problem while we also review the compensation for the affected players. We'll provide an update on the comp…
Hello!
Here to provide an update on the issue where some NX items were not visible in Dutch players' inventory after the v.222 update maintenance.
After investigation, we've confirmed that the NX items are not lost and it is just not visible in th…
Hi Maplers,
We applied a Hot Fix to address the NA Reboot Lachelein map crash issue.
Please try logging in the affected character and let us know if you still experience the crashing issue.
Thank you for your patience!!!
Here to leave a friendly note that affected players are advised to submit a TICKET and should not be using live chat to get this issue resolved.
Thank you!
Yohoyamada wrote: »
MapleSapo wrote: »
IGN: YokaiSapo WORLD: Reboot NA
PLEASE UNSTUCK ME!
I got baited by a mapler who was offering MVP in that map. I teleported and crashed right away. This kind of atitude should have consequences...
You…
We are looking into this issue but if your character is currently stuck in Lachelein, we may be able to move your character if you submit a ticket to our Support team!
We'll also appreciate it if players can comment the affected character's IGN and…
Hello!
This bug our VM mentioned "won't let you purchase unless you have enough NX on your account" has been addressed during today's maintenance.
You should be able to purchase the items even without having NX charged
https://maplestory.nexon…
Sqamp wrote: »
Ghiblee wrote: »
Sqamp wrote: »
-snip-
-snip-
Yes. I posted this after today's maintenance. The quest "A Reason To FIght" is not even accessible now. It's "available" in the quest log, but there is no way to accept it.
In t…
Sqamp wrote: »
-snip-
Hello,
We applied a fix for this issue where '[MONAD: The First Omen] A reason to Fight' quest could not be completed during today's maintenance.
Are you still stuck after maintenance? If so, please let us know!
https…
Hello!
Reported the issue where players are unable to proceed through MONAD's 'A Reason to Fight' quest.
We'll try to address it as soon as we can, thank you for the report
Hello,
We've addressed this issue during the v.222 update maintenance today, April 21.
Please let us know if you still experience this issue!
Fixed the issue where Aran Legends could not deal damage when using basic attack with a Pole-arm.
htt…
