Bug type: UI
Brief bug summary: The cinematic of the fight against Will and the freeing of Beta is missing from Zero's tutorial.
More details: When starting a Zero character, one goes through a tutorial which leads one to the Umbra Temple where there is a sleeping girl bound up in some kind of force field. At the end of the tutorial, our character (named "Nine" for the tutorial) fights the Shadow Knights, and then walks into the main hall of the Temple. There, we are supposed to see a cinematic in which Will appears, Nine fights him, and is flung onto the force-field holding the girl, which shatters, allowing the girl and Nine to join powers.
Once the cinematic ends, the character should be transported into a cutscene in the renewed Umbra Temple, now named "Zero's Temple", where NPC Pietta explains the rest of Zero's background story.
However, right now, the cinematic is missing. Which means that right after defeating the Shadow Knights we walk into the renewed temple and Pietta reads us the story. The player is left mystified as to how the girl was freed and how we ended up there.
Steps to reproduce:
1. Start playing a new Zero character.
2. Follow the tutorial through until you complete the quest "Stop the Temple Raid" by defeating Kyson, Seamus, and 3 Shadow Knights.
3. Turn in the quest by clicking on the book icon over your head.
4. Exit through the portal on the right
5. Observe the text "Failed to play video clip" in the top-middle of the screen.
6. Find yourself in "Zero's Temple" instead of in a cinematic.
Character name: ColdStorage5
Character level: 100
Character job: Zero
World name: Kradia
Date and time of the incident: Feb 10, 2017, 9:40 AM PST
Comments
Please make sure the cinematic plays as it should, so all the new Zeros won't miss an essential part of their story.
Thank you.