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My characters are all gone

MKeat0nMKeat0n
Reactions: 200
Posts: 2
Member
edited July 2017 in Tech Support
Hello guys,

I just downloaded Maple again today after a year break, maybe a year and half. I login and find all my characters are gone. I can still find them on the rankings so I don't know what has happened. Does anyone know and how to fix this?

Thanks

Comments

  • AKradianAKradian
    Reactions: 30,280
    Posts: 4,269
    Volunteer Forum Moderator, Private Tester
    edited July 2017
    Are you sure you're logging in to the right account and world?
  • MKeat0nMKeat0n
    Reactions: 200
    Posts: 2
    Member
    edited July 2017
    AKradian wrote: »
    Are you sure you're logging in to the right account and world?

    Yes as I only have one account. I played on Windia and Reboot, my characters are gone from both worlds
  • AKradianAKradian
    Reactions: 30,280
    Posts: 4,269
    Volunteer Forum Moderator, Private Tester
    edited July 2017
    And yet they are on rankings for Windia and Reboot?
  • DarkPassengerDarkPassenger
    Reactions: 6,525
    Posts: 1,919
    Member
    edited July 2017
    Try maplestory support, submit a request

    https://support-maplestory.nexon.net/hc/en-us