[New Users] Please note that all new users need to be approved before posting. This process can take up to 24 hours. Thank you for your patience.

problem for enter a the game - auction house-etc

unimac02unimac02
Reactions: 100
Posts: 2
Member
in Tech Support
sorry by me english bad, but i not sedd why this game have manys problems in the maintenances .... i log normal to the game , but in the screen appear w am log . later of restart the progam am normal , when intent enter to auction house or cash . this me quit of the game.. when i intent log again , this is freeze in the screen , need leave of all maple closed the launcher for open again , log to the game normal play normal but entering to cash shop or auction house me quit this ,,, never, never have problem in the game , this is the first time .... i not see to the stafff o group tecnic of this game ...they always have to make a mistake in one part. always ... I thought it was my pc, and I went to an internet cafe and many of them do the same, they go normal, but they disconnect in cash shop or auction house too ... the truth is very sick this ... the game is practically dead and due to their mistakes in the uptades and maintenance is worse every time, and is not the first time this happens, many times they have had to fix this type of situation, there will also be these problems in maple story 2? , this simply is other error in the game a time more... why restart my pc , or installe again the game is old and absurd, why the problem is a bad uptade, i not play ms durant 1 week , uptade my game and have this error and possible many too

Comments

  • RagRagRagRag
    Reactions: 540
    Posts: 7
    Member
    edited April 14
    I can´t enter MapleStory 7 hours ago

    Every time I'm going to enter the game this message appears
    https://imgur.com/a/x1P1C

    And when I get into the game this message appears
    https://imgur.com/a/ICuh7

    Also, several users have the same problem and this starts at the same time.
    RelicSkalanteNyvorlllAlonsolll
  • RelicRelic
    Reactions: 330
    Post: 1
    Member
    edited April 15
    RagRag wrote: »
    I can´t enter MapleStory 7 hours ago

    Every time I'm going to enter the game this message appears
    https://imgur.com/a/x1P1C

    And when I get into the game this message appears
    https://imgur.com/a/ICuh7

    Also, several users have the same problem and this starts at the same time.

    Everyone ppl from LatinAmerica is getting this same problem, please someone admin or moderator could help us ?
    SkalanteRagRaglllAlonsolll
  • SkalanteSkalante
    Reactions: 210
    Post: 1
    Member
    Same problem nexon.
    I can´t enter MapleStory 20 hours ago.

    RagRag wrote: »
    I can´t enter MapleStory 7 hours ago

    Every time I'm going to enter the game this message appears
    https://imgur.com/a/x1P1C

    And when I get into the game this message appears
    https://imgur.com/a/ICuh7

    Also, several users have the same problem and this starts at the same time.

    For this reason fail the event.
    RagRag
  • lllAlonsollllllAlonsolll
    Reactions: 300
    Posts: 12
    Member
    edited April 15
    Same here, unable to connect to maple during this morning, tried around 2 hours till now and same message (https://imgur.com/a/x1P1C) appears.
    Please Nexon, fix this issue, I just noticed that this is happening for most of Latin American users since it is being posted in all maplestory groups around social networks like Facebook & Whatssap.
  • lllAlonsollllllAlonsolll
    Reactions: 300
    Posts: 12
    Member
    edited April 15
    ward.
  • HesbellaHesbella
    Reactions: 400
    Posts: 5
    Member, Private Tester
    edited April 15
    It takes me more than two tries to successfully be able to log into the game and if I go to the Cash Shop I get a black screen and soon after I d/c.
    I had no idea it was a problem only for South America, so I hope nexon won't forget about us.

    EDIT: I just made a post related to this issue on reddit
    https://www.reddit.com/r/Maplestory/comments/8chavq/anybody_else_having_this_problem/
  • WalStoryWalStory
    Reactions: 400
    Post: 1
    Member
    edited April 15
    I can´t believe it!!
    24 hours and I can not enter Maplestory...

    RagRag wrote: »
    I can´t enter MapleStory 7 hours ago

    Every time I'm going to enter the game this message appears
    https://imgur.com/a/x1P1C

    And when I get into the game this message appears
    https://imgur.com/a/ICuh7

    Also, several users have the same problem and this starts at the same time.

  • NyvorNyvor
    Reactions: 1,075
    Posts: 117
    Member
    edited April 15
    I'm having the same problem as I listed on General. It's been almost 24 hours since I can simply log in to the game.
  • unimac02unimac02
    Reactions: 100
    Posts: 2
    Member
    edited April 16
    we need an answer, but there is none, where are the moderators, I can not believe that this happens in South America, and then they think that our PCs, Internet or viruses are the problem? It is also happening with players friends from Central America, Maple Story and its patches, always the same ..
  • jhonneljhonnel
    Reactions: 100
    Member
    edited April 17
    On Saturday, April 14, I saw a cut of the internet service while I was in the game, noce if that has something to do with it. the problem is that when I reestablished the internet I could not enter the maplestory game until today, I just get a message that says "HABIN TROUBLE LOGGING IN? TRY LOGGING AT AT MAPLESTORY.NEXON.NET OR VISIT THE NEXON HOMEPAGE TO VIEW SUPPORT OPTIONS ". I await your quick response, thank you.
  • AranExileAranExile
    Reactions: 100
    Posts: 5
    Member
    edited April 16
    we continue without answers and solutions, we must keep waiting.
  • AranExileAranExile
    Reactions: 100
    Posts: 5
    Member
    edited April 16
    Same problem.
  • MreathxxMreathxx
    Reactions: 100
    Posts: 3
    Member
    edited April 16
    I have the same problem since 04/14/18 21:05 i cant play maplestory please we need answer, thx
  • MreathxxMreathxx
    Reactions: 100
    Posts: 3
    Member
    edited April 16
    same problem x2
  • DERUSEDXDERUSEDX
    Reactions: 100
    Posts: 4
    Member
    Me too the same problem since 04/14/18 saturday im from south america-peru
  • AranExileAranExile
    Reactions: 100
    Posts: 5
    Member
    edited April 16
    any solution?
  • DERUSEDXDERUSEDX
    Reactions: 100
    Posts: 4
    Member
    edited April 16
    I reinstalled maple, I tried with several routers and internet providers and in all the same thing happens and it's been 3 days that I can not play this happens to many users and it's not fair for us not being able to play I have invested a lot of time and money I hope a solution soon and Some administrator can help us.

  • NyvorNyvor
    Reactions: 1,075
    Posts: 117
    Member
    edited April 17
    It's been 3 days and we can't still play Maplestory. Help!!
  • GowtherGowther
    Reactions: 200
    Posts: 2
    Member
    edited April 17
    Please, moderators, people from south america, are having problems to log in, we want to know if something will happen, or wat can we do ?
    The mega burnning proyect is coming on, and we want to play
    Please someone answer to be calm! we cant play until now
  • MreathxxMreathxx
    Reactions: 100
    Posts: 3
    Member
    edited April 17
    Game is unstable for me, I still need to try several times to successfully log in. But I can get into cash shop and auction house now, i heard this is a problem only players from South America are getting... it starts over the entire process. This has been happening since Maplefest in my experience