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Black Heaven reward not recieved
Bug type: Reward not revieced
Brief bug summary: I finished Act 2 of Black Heaven and was able to get 'Ace of the Alliance medal' reward but nothing pops up in the lightbulb to the left to claim 'Memories with Neinheart chair' reward. I closed maplestory and changed characters before hopping back onto the character that completed Act 2 to see if it'd pop up but it still isn't there.
Character name: oxblu
Character level: 184
Character job: Ark
World name: Reboot
Date and time of the incident: 21/07/19, Roughly 3-3:30PM AEST