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Maplestory 2 Welcome Box not received
Bug type: Event reward not received on my account
Brief bug summary: Even though I have played ms1 for well over a decade and ON THE SAME ACCOUNT have been playing ms2 since beta and when the game officially launched and am still playing both games, I did not receive the "quest" to accept the Tria Traveler title, etc. entitled "1st Bonus Reward for MS2 Friends" under the star icon. I am not accepting the cumulative Maple Relay rewards because I'm not sure that I will receive the MS2 only gifts because of this. Please advise, and is anyone else experiencing this issue?
More details: Screenshot of the only quests I do have available: https://puu.sh/FBt07/07dc3c618d.png
Steps to reproduce: Check my Maple account and you will see there is no ms2 welcome box available.
Character name: AngelusDraco on ms1/Pamela on ms2
Character level: 252 on ms1/82 on ms2
Character job: Kaiser on ms1/Berserker on ms2
World name: Elysium on ms1/North America East on ms2
Date and time of the incident: 4/22/2020 5 p.m. Eastern