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Cannot log in?

DarksaplepDarksaplep
Reactions: 300
Posts: 3
Member
edited October 2016 in Bug Reporting
Since yesterday I've been having this issue where it just doesn't allow me to log in, so I started to search on forum to look if anyone had an issue like this, but it seems no one beside me and my gf have this issue or they simply haven't posted it on the forum.
I've been trying different ways to make it work like starting the game without using the Nexon launcher, running it in administrator mode, trying to use a different account, reinstalling the game, but it just didn't seem to work at all.

This is the picture I made when I started it with the Nexon launcher. It bypasses the log in, but gets stuck at channel selection where it keeps asking if I want to exit when I choose a channel. When I opened the change location it didn't show my characters either.

image

Comments

  • AKradianAKradian
    Reactions: 40,310
    Posts: 6,340
    Member, Private Tester
    edited October 2016
    If you are in Europe, Brazil, or Vietnam, you're getting this message because Nexon reinstated the IP block on those regions.
  • DarksaplepDarksaplep
    Reactions: 300
    Posts: 3
    Member
    edited October 2016
    AKradian
    AKradian said:

    If you are in Europe, Brazil, or Vietnam, you're getting this message because Nexon reinstated the IP block on those regions.
    Oh I see, thank you for answering. :)
    Do you maybe have any idea when we'll be able to get back on again?
  • AKradianAKradian
    Reactions: 40,310
    Posts: 6,340
    Member, Private Tester
    edited October 2016
    We don't know. All they told us is that they hope to have the migration completed in November.
  • DarksaplepDarksaplep
    Reactions: 300
    Posts: 3
    Member
    edited October 2016
    AKradian
    AKradian said:

    We don't know. All they told us is that they hope to have the migration completed in November.
    Well let's hope it's in November.
    Thank you for helping. :)