Bug Reporting - Official MapleStory Website

Legion system problem

WalkerF — Thu, 30 Nov 2017 22:25:09 +0000

Bug type: game play

Brief bug summary:
Legion total levels only counts forty characters' levels

More details:
After the latest update, I have created my forty-first character and leveled it to 100+. But it seems like the total level of the legion is the sum of forty characters' level, even though there are forty one characters in total. Is this normal of a bug?

Steps to reproduce:
Open the legion system in the game.

Character name: WalkerF

Character level: 235

Character job: Shade

World name: Scania

Date: after Nova update in Nov. 29

[NX Item] White Eye Color not working

Watevauthink — Fri, 01 Dec 2017 02:00:44 +0000

Bug type:
Gameplay

Brief bug summary:
I bought the White Eye Color for my Cadena and every time I attempt to use them by accepting the prompt, there is no further action and the contacts remain unused.

Character name:
Cadaynuh

Character level:
Currently Lv51 but it has been a problem since Lv24

Character job:
Cadena

World name:
Demethos

Date and time of the incident:
It's been happening since 11/29/17, when I bought the colored eyes

Mercedes Sylvidia Glitch

Soliton — Thu, 30 Nov 2017 22:47:11 +0000

1. After Nova update, a new bug is introduced to mercedes' 5th job skill, Sylvidia's Flight.

Now using Ishtar's Ring and hitting an enemy while riding Sylvidia will cause the permanent Ignis 10 stacks to vanish over time during the skill's uptime.

This is possibly caused by the new effect of Ishtar's Ring introduced by Nova update: each hit on an enemy will increase the duration of ignis stacks by 0.1s.

2. Besides, Sylvidia's Flight still suffers from the old bug since Override update: if you use Spirit of Elluel while riding Sylvidia, Spirit of Elluel will not summon spirit to help attack.

3. Lastly, a very well known mercedes bug of Leaf Tornado, that it has a much smaller downward hit box than intended, is still not fixed. Details can be found in this bug report:

http://forums.maplestory.nexon.net/discussion/17077/mercedes-leaf-tornado/p1

I would like to add another point to this issue that it should have been introduced in the v.163 update but was never introduced. Here is a link to the update notes of v.163:

http://maplestory.nexon.net/news/3618/v-163--firepower-patch-notes

In the notes, it specifically said, "Leap Tornado: Attack area increased to direction below." However, this change was never implemented on GMS.

Relentless attack special node not working

MonkmanReboot — Thu, 30 Nov 2017 20:51:57 +0000

Relentless attack special node is not reducing cool down, despite the V animation coming up, nothing is happening. Also other cooldown nodes do not work either

Steps to reproduce: Equip Relentless attack special node and kill mobs until 50 combos, using skill that has a cool down such as snipe.

Name: Monkman
Level: 250
World: Reboot
Date: 30th Nov 3:30 UTC (Ever since v190)

Region Select Not Saving.

YinYangX — Thu, 30 Nov 2017 05:50:53 +0000

Bug type: Client

Brief bug summary:
Not 100% sure, but doesn't seem like Region Select is saving (I've had to pick NA server the 2/3 times I've opened the client).

More details:

(anything not included in the other sections of your report)

Steps to reproduce:
Open MS client, pick server, play/exit client/game, reopen client, see that you have to re-pick server.

Date and time of the incident: After Nov. 29 maintenance.

Can someone else verify?

Disconnecting in Pink Bean Boss Fight

MrJuggal0 — Thu, 13 Oct 2016 08:42:00 +0000

Bug Type: Crash, Coding*

Brief Bug Summary: Basically, I was doing my daily boss runs for the day, and I clear everyone except for Pink Bean. A few weeks ago, I fought Normal Pink Bean for the first time after completing the Temple of Time quest chain. The first time I fought him, I killed the far left statue (first stage), then when I went to attack the second one on the far right I randomly disconnect from the game. I thought it was maybe a coincidence, until it started happening again repeatedly. Out of maybe the 8 times I tried to fight him, I only killed him once, so I guess I was lucky. Meanwhile, the other seven was as a result of this random disconnect. It seems to randomly disconnect me from the boss fight, whether I am fighting the first bird statue, or Pink Bean itself (it disconnected me when Pink Bean was at 20% health once). But most of the time, it is at stage 2 when both of the tall, far statues are exposed, but not the 2 birds, or the angel on top of the throne.

More Details: *I noticed that when I entered through the area where you need the Marble of Chaos, that I remember before it had a quote mentioning something about "crossing through the barrier." In its place, there is a line of code after I enter through the portal before I fight Pink Bean. I don't know if this exposed line of code and the random disconnecting are connected in a way, but ultimately, I am not sure.

Image for Supporting Evidence:

Steps to Reproduce: 1: Acquire the Marble of Chaos. 2. Enter the Broken Corridor. 3. Enter the Pink Bean boss fight. 4. Fight the boss and wait.

Character Name: MrJuggaI0

Level: 186

Job: Kaiser

World: Reboot

Date and Time of the Incident: Most recent is October 13th, 2016 1:23 PST, but has happened before.

Solid Gollux Ring has no +Speed

LegionPothIX — Thu, 30 Nov 2017 12:28:59 +0000

All the Gollux rings except for the solid variant have a bonus to speed. The Reinforced, and the Superior, both have +10 while the Cracked has +5, which suggests that the Solid Ring is also supposed to have +5 speed (due to it being in the same low tier as Cracked).

Android Shop Function Gone

Mira — Thu, 30 Nov 2017 00:49:48 +0000

Bug type: Functional

Brief bug summary: The shop icon for androids with shops is greyed out and currently inaccessible.

Character name: Mirazja

Character level: 230

Character job: Arch Mage

World name: Scania

Date and time of the incident: Nov 29th @ 6:00pm EST.

(mention your time zone if you aren't posting Pacific time)

Cannot start Papulatus Pre-quests

CrypticThei — Thu, 30 Nov 2017 03:25:04 +0000

Currently, it is impossible to do the papulatus pre-quests. Although my world map indicates that I have a quest in the map where it is usually started, my minimap indicates that I don't have a quest there.

Players can still enter by receiving a Piece of Cracked Dimension from players that completed the prequests before the update.

MVP Diamond Chair Bug

asainkid89 — Wed, 29 Nov 2017 22:54:33 +0000

Letters / words don't show up on the chair.

Moderator note:

Thank you for reporting this. Please utilize the MapleStory Bug Reporting Guidelines when posting in this section.

Link: http://forums.maplestory.nexon.net/discussion/6845/maplestory-bug-reporting-guidelines#latest

Nova update, cant receive the the gift

SemsemAli — Wed, 01 Nov 2017 20:54:08 +0000

https://imgur.com/o0xiwzI

I was trying to progress in the nova event to receive the rewards, it went fine till the 3rd reward, but the 4th now isn't accepting to be received, I its showing me in the upper indicator in the top of the page as 4 rewards, and in the line of circles its only showing 3, what should I do to receive the 4th reward?

Crusader Codex (leafre set bonus)

CuddlePuddle — Mon, 27 Nov 2017 07:30:33 +0000

Hello! thanks for having a place that i can report bugs to.

I noticed when playing that the leafre codex set says +1 to all skills (except 5th job skills, which only go to master level)
i recently acquired this set and was excited to have natural level 31 dark impale so i could boost to 32 with decent combat orders
the codex +1 all skills is coded so that ALL skills in any skill tree cannot exceed mastery level. is this intentional? if so please list along with the mentioning of not being able to exceed 5th job mastery

if this isnt the case.. hey i found a bug! sorry to add it onto your plate but its prohibiting me from getting that extra % damage on my skills that everyone would love having

the 30% monster ignore def is working, but not the +1 all skills to 1st, 2nd, 3rd and 4th jobs to exceed their mastery levels.
this means im unable to have level 11 hyper body, lvl 21 status resistances, lvl 21 cross surge, lvl 21 sacrifice, level 21 hex of beholder.. alot of range is getting taken off if you see what im noting.

ok thats the bug thank you for checking this out.

Wu Tien Mountain Crash

Phorce — Sun, 10 Sep 2017 22:34:22 +0000

When starting the Wu Tien Mountain quest (with the gold dragon school) we arrive at the entrance of the mountain and Wukong is waiting for us. The first part of the quest is doing a warm-up. The warm-up is a little mini game where you press the arrow keys with a bar (very similar to the star force thing). As soon as the first arrow is pressed, the game crashes with a runtime error. I have stayed in the map for quite a while to and jumped around on my own to make sure it is not the map.

Character Name: Blaidd

Character Level: 180

Character Job: Aran

World: Reboot

Date and time of indicent: 10-09-2017, 23:30 BST

Fact or Fiction Portal

nikoflame — Tue, 05 Sep 2017 07:09:30 +0000

Is this quest still bugged? I've done some research and the Fact or Fiction quest for Kanna's questline has been bugged since 2014. There is no portal anywhere in the town OR in the market. It is NOT to the far right of the market nor is it to the right of the market entrance in the town map near/on the houses. There is also no portal in the Ice Valley II map that I can take.

Event illium and cadena dont reciave gifts

Bruxogelido — Sat, 25 Nov 2017 13:18:16 +0000

i dont reciave gifts from 9 and 11 why?

[High Priority] Immediate Disconnect using Skill

FlyingPenguinZ — Thu, 16 Nov 2017 08:48:43 +0000

Hii, I'm getting a frustrating bug right now!
Bug type: SKILL BUG-Bomb Punch

Brief bug summary:Using level 20 Bomb punch immediately disconnects my character and I get this error message below

Merely holding the key down for a few seconds will result in a HACK BAN!

More details: Here is the action that occurred right before the hack message:

Steps to reproduce: Hold down the key for Bomb Punch for 3 seconds.

Character name: xEclipseZ

Character level:140

Character job: Shade

World name: Broa

Date and time of the incident: Today
Help !<3

Typo- Shade's Spirit Bond Max

DFDFD — Tue, 28 Nov 2017 10:49:05 +0000

Screenshot: https://imgur.com/a/0XU8w

Bug type- Text

Description- In the last section about Spirit Ward of the tooltip, it incorrectly keeps mentioning Spirit Frenzy instead of Spirit Ward.

IGN- Oberine
Server- Reboot

Unable to collect Nova progression rewards

Mashed — Mon, 27 Nov 2017 06:41:05 +0000

Bug type: Rewards, Functionality

Bug summary: I am unable to share to gain the rewards from the nova microsite.

Two of the fifteen on the top of the screen bugged and did not add to the total, while I didnt get 10 of the rewards for sharing.

Steps to reproduce:
Go to the nova microsite and click on a page and then try to share for progress, 90% of the time it will not work. (May have to try numerous pages)

Character name:
SkillMash

Character level:
170

Character job:
Xenon

World name:
Bera

Date and time of the incident:
10:35PM on Sunday, November 26, 2017

None of my characters can't do any damage. [FIXED]

CyanCandy — Tue, 28 Nov 2017 00:31:04 +0000

!!!!!!!!!!!!EDIT: I ALREADY FIXED MY PROBLEM! My firewall was blocking the security program that was running along Maplestory. As soon as I gave full permissions to Maplestory, Nexon Launcher and game security, the damage problem was fixed.!!!!!!!!!!!!!!

Bug type:
Damage is capped at 1

Brief bug summary:f
Character can't do any more than 1 point of damage, regardless of enemy, skill used, equipment, class, or level.

More details:
This happens on any character I create, so it affects my whole account. When creating an Explorer, Maple Island tutorial plays normally and monsters take usual damage, but as soon as I get to the main island, all damage is capped at 1.

I have played Maple before, I am 100% certain there is nothing that I'm misunderstanding. I know for a fact that a lvl10 character should make more than 1 damage against lvl10 Green Mushrooms, especially when using skills.

Steps to reproduce:

It's probably just me, but this always happens when I create any new character.

Character name:
CyanCandyEx

Character level:
10

Character job:
Explorer

World name:
Luna

Date and time of the incident:
28-11-2017, 2:00
GMT+2

Merged: Codex + 1 all skills is a lie

CuddlePuddle — Mon, 27 Nov 2017 22:32:14 +0000

This discussion has been merged.