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V Coin skins did not apply after activation

xballxball
Reactions: 220
Posts: 4
Member
edited January 2017 in Bug Reporting
I purchased a random v coin damage skin box and received a keyboard warrior skin that did not show up within my skin selection after applying it. I also purchased the 200 coin flame damage skin that did not apply after it's application. The only skin that activated and shows up within my skin selection is the ChuChu island damage skin that I also purchased along with the other 2. Please resolve this issue :(. I've already contacted support about this, but they basically called me a liar. This in itself is a bit frustrating given that I've been a Maplestory player for well over 10 years at this point, yet I was treated in the most unfriendly and unprofessional way I can think of when reaching out to support from MMO staff team.

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Comments

  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited January 2017
    What do you mean by "showing up in your collection"?
    When you apply a damage skin, it changes your current skin, but you have to manually save it to your collection if you want it to still be available to you after you apply another damage skin.
    If you just clicked all three skins one after the other, then yes, you'll only have the last one you clicked.
    xball
  • xballxball
    Reactions: 220
    Posts: 4
    Member
    edited January 2017
    I had no idea this is how skin application worked. Definitely a poor implementation of game content given that's not common knowledge. Some sort of warning should pop up if you're about to overwrite a skin that hasn't been saved, or at the very least any skin that you apply should just save automatically. Once the player reaches the maximum amount, a reminder should pop up to tell the player that their skin inventory is full.