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Account Billing Support

Post here regarding issues related to your account and buying or using NX. Customer Support agent monitored forum.

Discussion	Started By	Replies	Views	Most Recent
[READ ME] Account Billing Support Forum Announcement Closed	Started By: OneLetter December 2016	0	686	OneLetter December 2016
Billing Support FAQ Announcement Closed	Started By: OneLetter December 2016	0	3.4K	OneLetter December 2016
Banned for nothing	Started By: Hylda November 2025	0	309	Hylda November 2025
Re: Restricted for accidental chargeback	Started By: Kellawgs May 2025	0	299	Kellawgs May 2025
why i banned	Started By: twicesug May 2024	0	1.3K	twicesug May 2024
Cant Buy NX With Visa Credit Card	Started By: JDFallen March 2024	0	408	JDFallen March 2024
I forgot to get my sign-in bonus for the event	Started By: OoXinxxoO August 2022	1	784	AKradian September 2022
NX Credit for maple points	Started By: Aerilon August 2022	0	343	Aerilon August 2022
Permanently banned for being AFK - Need Help!	Started By: MistaCaIeb August 2022	1	1.2K	MistaCaIeb August 2022
Old account recovery (DESPERATE)	Started By: Destinyspeer May 2022	1	356	AKradian May 2022
a lot of lag in the training maps	Started By: starkillerWz October 2021	1	109	starkillerWz October 2021
Cannot redeem Karma Koin	Started By: Endeaverz September 2021	3	1.1K	fairysss September 2021
No spot to redeem Karma Koin	Started By: dangercloserino September 2021	1	81	fairysss September 2021
Inability to message nexon customer support	Started By: Elegant_Knight August 2021	0	125	Elegant_Knight August 2021
Anyway to recovered deleted characters	Started By: Ginium August 2021	1	111	Ginium August 2021
Why am I being taxed for NX Prepaid?	Started By: ARMADA24 July 2021	1	155	ARMADA24 July 2021
Purchasing with nx credit	Started By: Bilbo2012 April 2021	1	195	Bilbo2012 April 2021
Get Nx from Brazil	Started By: Robotynick January 2021	0	117	Robotynick January 2021
cant buy NX, for how long?	Started By: WaffleDay December 2020	2	935	Neospector January 2021
Buying NX with Karma Koin but I use Steam?	Started By: Ayi December 2020	2	2K	Ayi December 2020
Moved: auto_awesome Quizás quisiste decir: no puedo ataca Closed	Started By: Neospector November 2020	0	1	Neospector November 2020
buy the wrong item	Started By: YACSHADOW November 2020	1	1.6K	AKradian November 2020