Customer apprciation/aknowledgement/consideration

Kylehell007

I'm not here to bash Nexon or anything but honestly the way the community and LOYAL players who have been dedicated to this game since they were almost children need to get some kind of "reimbursement" for the absolute intolerable lack of dedication and ignorance lack of respect the employees at Nexon have been showing us the past few years it seems... Years back there used to be a very clear way of communication within players and moderators. We used to have events involving ACTUAL living GM players.(would even have a conversation with you) For the last previous years all we've been given is the same events with ROBOT mods hosting them. The ticket system has been completely reorganized to the point where I don't even BOTHER sending any kind of reports anymore, because either they're automated robotic responses or the "customer support team" is so unaware and unable to communicate with the rest of their team it makes me sad and give up hope even bothering. This game has become more of an issue then it is a hobby the last few years. Almost every SINGLE addition to the game is just simply a copy-paste-translation from KMS and is almost 70% of the time untranslated properly introducing countless of waited out bug fixes. The most IMPORTANT issues going on in the game such as event hall lag(reported almost DAILY for past like 8+months(seeing from all the almost DAILY forum posts)) which has restricted countless of players from accessing the features/events/coin shops in there. Another thing the Nexon corp. hasn't even done a SINGLE thing about, which has altered the game forever at this point, is the elite farming bots. Not only has it made prices from originally being stable to a certain amount of power with the item. THATS gone. There are bots that can farm cubes almost enough to fit up entire accounts with them that can all be cubed to legendary END-game items. Makes people say "why bother buying red/black cubes, bots sell for almost 7b 30% items now"... Like woo-hoo forum mods can play the game too but they don't really have any advanced privileges as actual GM's with GM functions available like in-game banning privileges as MODERATOR gms used to have. And once again no disrespect intended to the forum mods and such but honestly it seems like your defending Nexons obvious flaws/disrespect/carelessness without a legitimate explanation behind it whenever someone has an in-game issue to complain about whether its not a big deal or not.